Help with BSOD in MSI GX660r with new SSD

#1
I just recently installed a new Samsung 830 series 128 gb ssd into my MSI GX660r. It worked fine for about a day, then started BSODing, so I reinstalled Win7 64bit (through USB from the DELL website actually if that makes a difference). It worked for about another day and now it's doing it again. I followed the guide here as best as I could but for some reason CPU-Z was giving me errors so it wasn't actually filling in any of the pages. So i included that error here too.

Anyways i'm running the Samsung SSD with a Western Digital 320gb Caviar Black as the data drive, and I have a core i7-740 QM processor and ATI Radeon HD 5870. Attached is the W7F diagnostic and the CPU-Z error message I got

View attachment Stop BSOD.zip

Oh and I'll point out now that the computer runs fine in safe mode, just not normal... so it's not hopeless, I just really don't wanna be running this in safe mode forever :)
 


Last edited:

GeneralHiningII

Honorable Member
#2
Your audio drivers (From Realtek) could be the problem, according to your dxdiag notes:
Code:
[/B]------------DxDiag Notes
------------
      Display Tab 1: No problems found.
[COLOR=#ff0000]        Sound Tab 1: This computer cannot play audio because the Windows Audio service is not enabled.  Use the Sounds and Devices Properties control panel to enable audio. No sound card was found.  If one is expected, you should install a sound driver provided by the hardware manufacturer.[/COLOR]

          Input Tab: No problems found.
Although it may not be directly related to the problem, audio drivers have been known to cause BSODs (My friend had a BSOD that was related to a missing audio driver, and he wasn't running a game or watching a movie).

Audio Drivers:
There's a link to the driver, which will then link you to the update site. If you can't find the update, remove (uninstall) the program associated with the driver (renaming it or manually [right-click] deleting the driver could cause problems).

RtHDMIVX.sys Wed Dec 2 17:33:25 2009 (4B160A35)
Realtek HD Audio sound driver
http://www.carrona.org/drivers/driver.php?id=RtHDMIVX.sys

RTKVHD64.sys Tue Jul 6 20:05:16 2010 (4C32FFDC)
Realtek High Definition Audio Function Driver
http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys

Rt64win7.sys Fri Jun 10 16:33:15 2011 (4DF1BAAB)
Realtek RTL8168D/8111D Family PCI-E Gigabit Ethernet NIC
http://www.carrona.org/drivers/driver.php?id=Rt64win7.sys

Analysis:
Code:
Built by: [B]7601.17944.amd64fre.win7sp1_gdr.120830-0333[/B]
Debug session time: Mon Oct 22 14:49:52.594 2012 (UTC + 11:00)
System Uptime: 0 days 0:08:22.702
BugCheck [B]24, {1904fb, fffff88009714e08, fffff88009714660, fffff800030a6d60}[/B]
Probably caused by : [COLOR=#ff0000][B]Ntfs.sys[/B] [B]( Ntfs! ?? ::FNODOBFM::`string'+29f9 )[/B][/COLOR]
BUGCHECK_STR:  [B]0x24[/B]
PROCESS_NAME: [COLOR=#ff0000] [B]AvastSvc.exe[/B][/COLOR]
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7601.17944.amd64fre.win7sp1_gdr.120830-0333
Debug session time: Mon Oct 22 15:01:13.991 2012 (UTC + 11:00)
System Uptime: 0 days 0:11:00.099
BugCheck 3B, {c0000005, fffff880010f8626, fffff8800bbcae10, 0}
Probably caused by : [COLOR=#ff0000]fltmgr.sys ( fltmgr!TreeUnlinkNoBalance+6 )[/COLOR]
BUGCHECK_STR:  0x3B
PROCESS_NAME:  [COLOR=#ff0000]chrome.exe[/COLOR]
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7601.17944.amd64fre.win7sp1_gdr.120830-0333
Debug session time: Mon Oct 22 14:41:07.310 2012 (UTC + 11:00)
System Uptime: 1 days 3:44:52.403
BugCheck 3B, {c0000005, fffff88003cbcc1a, fffff88002a85be0, 0}
Probably caused by : [COLOR=#ff0000]aswSP.SYS ( aswSP+bc1a )[/COLOR]
BUGCHECK_STR:  0x3B
PROCESS_NAME:  [COLOR=#ff0000]wlanext.exe[/COLOR]
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``

3rd Party Drivers
Drivers in red should be updated or removed.
Code:
**************************Mon Oct 22 14:49:52.594 2012 (UTC + 11:00)**************************
intelppm.sys                Tue Jul 14 09:19:25 2009 (4A5BC0FD)
[B][COLOR=#ff0000]RtHDMIVX.sys                Wed Dec  2 17:33:25 2009 (4B160A35)[/COLOR][/B]
[B][COLOR=#ff0000]amdxata.sys                 Sat Mar 20 03:18:18 2010 (4BA3A3CA)[/COLOR][/B]
[B][COLOR=#ff0000]RTKVHD64.sys                Tue Jul  6 20:05:16 2010 (4C32FFDC)[/COLOR][/B]
[B][COLOR=#ff0000]NETwNs64.sys                Wed Jan  5 06:29:41 2011 (4D237525)[/COLOR][/B]
[B][COLOR=#ff0000]SynTP.sys                   Fri Apr  1 12:30:00 2011 (4D952A98)[/COLOR][/B]
[B][COLOR=#ff0000]Rt64win7.sys                Fri Jun 10 16:33:15 2011 (4DF1BAAB)[/COLOR][/B]
[B][COLOR=#ff0000]nusb3hub.sys                Tue Oct 25 11:57:37 2011 (4EA60981)[/COLOR][/B]
[B][COLOR=#ff0000]nusb3xhc.sys                Tue Oct 25 11:57:38 2011 (4EA60982)[/COLOR][/B]
atikmpag.sys                Sat Jul 28 11:14:47 2012 (50133D07)
atikmdag.sys                Sat Jul 28 11:48:09 2012 (501344D9)
aswFsBlk.SYS                Tue Aug 21 19:04:55 2012 (50334F37)
aswMonFlt.sys               Tue Aug 21 19:05:00 2012 (50334F3C)
aswTdi.SYS                  Tue Aug 21 19:05:01 2012 (50334F3D)
aswrdr2.sys                 Tue Aug 21 19:05:16 2012 (50334F4C)
aswSP.SYS                   Tue Aug 21 19:05:54 2012 (50334F72)
aswSnx.SYS                  Tue Aug 21 19:05:56 2012 (50334F74)
amdxata.sys Sat Mar 20 03:18:18 2010 (4BA3A3CA)
AMD storage controller driver - usually from the Windows 7 DVD
http://www.carrona.org/drivers/driver.php?id=amdxata.sys

NETwNs64.sys Wed Jan 5 06:29:41 2011 (4D237525)
Intel(R) Wireless WiFi Link 5000 Series Adapter Driver for Windows 7
http://www.carrona.org/drivers/driver.php?id=NETwNs64.sys

SynTP.sys Fri Apr 1 12:30:00 2011 (4D952A98)
Synaptic Touch Pad Driver
http://www.carrona.org/drivers/driver.php?id=SynTP.sys

nusb3hub.sys Tue Oct 25 11:57:37 2011 (4EA60981)
NEC Electronics USB 3.0 Host Controller Driver (previous issues w/BSOD's)
http://www.carrona.org/drivers/driver.php?id=nusb3hub.sys

nusb3xhc.sys Tue Oct 25 11:57:38 2011 (4EA60982)
NEC Electronics USB 3.0 Host Controller Driver (previous issues w/BSOD's)
http://www.carrona.org/drivers/driver.php?id=nusb3xhc.sys

Although the analysis shows AvastSvc.exe as being a potential problem, I can't find any antivirus programs installed on your computer. If you do have an antivirus software running, update it to the latest software.

USB Controller's have been known to cause BSODs so update them as well.
 


usasma

Fantastic Member
Microsoft Community Contributor
#3
Don't forget to ensure that the SSD firmware is updated to the latest version
Also ensure that all storage controller drivers are updated to 2012 versions. If you can't find 2012 versions, post back and we'll see what we can do.
 


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