Hi
The Windows Mail client file should be called winmail.exe and you should find it in C:\programs files\Windows Mail.
The strange thing is that every time I search for it, that's where is tells me it is, but when I go there I don't see it, and I have Windows Explorer set to show hidden files and folders.
Maybe this apparent inaccessibility has something to do with your problem.
Hopefully someone here knows what's going on.
Mike
This apparently has something to do with Windows Mail being an app in Windows 8 so that the winmail.exe file doesn't show where is normally would.
Hi again.
What you might try is to install Windows Live Mail for the desktop.
I think that would make a real winmail.exe file in the correct location to make...