Hi Thought I'd try to make a tutorial! Here's a windows tool that you can use to find another windows tool that no one uses and I don't know why. I's called PSR and I used it to find the reliability monitor that no one uses either. PSR creates a Zip file that will show you step by step how to use a program. Send it to grandma or to a tech on a help forum if you want to show a step by step of a problem you are having. I have attached a zip file that i created! To record and save steps on your computerOpen Problem Steps Recorder by clicking the Start button , and then typing psr. In the list of results, click psr. Click Start Record. On your computer, go through the steps on your computer to reproduce the problem. You can pause the recording at any time, and then resume it later. Click Stop Record. In the Save As dialog box, type a name for the file, and then click Save (the file is saved with the .zip file name extension). To view the record of the steps you recorded, open the .zip file you just saved, and then double-click the file. The document will open in your browser.Here's more about PSR How do I use Problem Steps Recorder?