HP envy with BSOD win 7, can i just boot UBUNTU or help me fix the problem

Discussion in 'Windows 7 Blue Screen of Death (BSOD)' started by Iconic HD, Jul 8, 2011.

  1. Iconic HD

    Iconic HD New Member

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    I have a windows 7, HP ENVY 17" PC laptop. All the good stuff in it. It has had BSOD for 5 months now so i just bought a VAIO to hold me over. I want to install UBUNTU or boot something i dont care, i just want to get my HP with the great graphics back so i can use it. Any help please, i have all the BSOD errors and all the info you would need.
     
  2. kaos

    kaos Senior Member

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    Hi welcome to the forums


    can you please upload the minidump files, and myself or one of my fellow Analysis colleagues will look at this for you
     
  3. Iconic HD

    Iconic HD New Member

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    sounds great and QUICK responce i can already tell im going to like this forum alot...where do i pay or DONATE to you guys? ok well i can upload a picture is that cool?
     
  4. kaos

    kaos Senior Member

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    We would need the acutal files because we do bug check analysis on them to get a full breakdown of why and what has caused this, we also get all the dates on the drivers too ,

    the minidumps are located c:/windows/system32/MINIDUMPS

    no personal information is held within the files
     
  5. Iconic HD

    Iconic HD New Member

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    how do i access this when i cant log on at all? even safe mode wont work at all...at the most the desktop comes up for 30 seconds then BAMM BSOD...i have done the restore trick and all those little things it just says "loading windows files then 3rd file down it freezes...etc then it says DRIVER no equal to etc etc
     
  6. kaos

    kaos Senior Member

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    IRQL_NOT_LESS_OR_EQUAL - this can refer the drivers, Newly installed hardware , or software, Have you put anything in the pc recently ro changed anything?

    have you got a repair disc for your version of 7, If you have then try booting from the disc instead
     
  7. Iconic HD

    Iconic HD New Member

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    i literally cant get onto the desktop long enough to uninstall something and as for what i may have last installed i cant think of what it was 5 months ago but i do think it was an itunes thing...i may be fully wrong though. i have lots of personal stuff on there but at this point i dont care ill fully delete everything to reset this PC i just dont know how to do it when all the little tricks ive tried do nothing, BOOT options, safe mode, etc etc i have no discs at all just the PC
     
  8. kaos

    kaos Senior Member

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    i know this may seem a little strange but it can cause bsods, take the battery out , plug in the AC power ( charger ) and try and boot.

    the pc should turn on as it has power,
     
  9. Iconic HD

    Iconic HD New Member

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    yup ive tried this trick as well nothing happens at all...its 230 am here though and you are a GREAT help so far i would like to continue this convo maybe you could help with more info and we keep this up? thanks alot
     
  10. kaos

    kaos Senior Member

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    we have Blue screen analyists around the usa, uk and other places so some one will be on if not myself
     
  11. kaos

    kaos Senior Member

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    You are able to donate to the site

    We do not charge for the service however we are extremely gratefull for any donations provided.

    Please click the following link to donate, You may use my name as reference if you wish,

    http://windows7forums.com/forum-announcements/9803-help-keep-site-going-strong.html
     
  12. Iconic HD

    Iconic HD New Member

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    ok so ive done the restore to previous point thing, ive even unplugged it and did the battery trick, ive tried safe mode and it wont even boot up it goes straight to bsod...the error is DRIVER not equal too etc, and techniocal info on bsod page is 0x000000d1 and many other error codes...i have no repair or boot discs etc and the REPAIR YOU COMPUTER feature hasnt done anything to fix this...the desktop will show up only after i havent attempted to turn pc on for atleast 1 week and still it only stays on for about 30 seconds then BSOD...its a ENVY HP 17" beats audio PC laptop with windows premium i believe
     
  13. kaos

    kaos Senior Member

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    i think things are going to a little bleak to be fair without a repair disc however there is a few things i can think of to hopefuly sort it, Zigzag is elite at blue screens so im sure he can figure other suggestions

    the next thing is going into the bios on boot and reset everything to default , save and exit
     
  14. Iconic HD

    Iconic HD New Member

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    i may have already tried resetting every thing in the bios but ill try again what is the exact method on how to do this step by step?
     

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