- Thread Author
-
- #1
Hello:
I have a HP laptop (G60 235DX) and ~3 times over the past 6 months when I pressed the power button to turn on the computer, a message came on the screen that said that the computer was unable to start and that the solution(s) to solve the problem(s) would be sought to provide me an answer. When the process stopped and the problem(s) could not be fixed, the message then stated that I should contact Microsoft for their assistance in solving the problem(s). Microsoft does not support Microsoft Windows Vista anymore.
I manually shut down the computer and then pressed the power button after waiting ~30 seconds and the computer (Vista) came back on showing the usual desktop and all the icons that previously were on the desktop, and the laptop worked as it did before the note on the screen. This scenario was the same for all the previous episodes of originally not being able to start Vista, but able to open Vista following the same procedure as before.
Question #1: Does the inability to start Vista, as mentioned above, mean that the PC may soon be inoperable and that I should purchase another PC as soon as possible? If the PC is inoperable, would I still be able to save all the data on the hard drive by taking the PC to a repair shop and having a computer repair person burn the transferable material onto an external hard drive or is all the data that is permissible to transfer to an external hard drive only able to be transferred when the HP laptop is functioning normally (Vista opens when the power button is pressed)?
Question #2: I would like to know the correct procedure for backing up all the eligible data on the HP laptop (G60 235DX) on my external hard drive, as I want to do the backup as soon as possible. What programs, etc. are not eligible to transfer onto an external hard drive?
Any recommendation(s) as to a reputable PC repair shop that you could include in your reply pertaining to my Vista problem until I can transfer all the eligible material to an external hard drive?
Sincerely,
John G. Krueger
I have a HP laptop (G60 235DX) and ~3 times over the past 6 months when I pressed the power button to turn on the computer, a message came on the screen that said that the computer was unable to start and that the solution(s) to solve the problem(s) would be sought to provide me an answer. When the process stopped and the problem(s) could not be fixed, the message then stated that I should contact Microsoft for their assistance in solving the problem(s). Microsoft does not support Microsoft Windows Vista anymore.
I manually shut down the computer and then pressed the power button after waiting ~30 seconds and the computer (Vista) came back on showing the usual desktop and all the icons that previously were on the desktop, and the laptop worked as it did before the note on the screen. This scenario was the same for all the previous episodes of originally not being able to start Vista, but able to open Vista following the same procedure as before.
Question #1: Does the inability to start Vista, as mentioned above, mean that the PC may soon be inoperable and that I should purchase another PC as soon as possible? If the PC is inoperable, would I still be able to save all the data on the hard drive by taking the PC to a repair shop and having a computer repair person burn the transferable material onto an external hard drive or is all the data that is permissible to transfer to an external hard drive only able to be transferred when the HP laptop is functioning normally (Vista opens when the power button is pressed)?
Question #2: I would like to know the correct procedure for backing up all the eligible data on the HP laptop (G60 235DX) on my external hard drive, as I want to do the backup as soon as possible. What programs, etc. are not eligible to transfer onto an external hard drive?
Any recommendation(s) as to a reputable PC repair shop that you could include in your reply pertaining to my Vista problem until I can transfer all the eligible material to an external hard drive?
Sincerely,
John G. Krueger