Lenny

New Member
Joined
Apr 22, 2017
Messages
1
Apologies, I am not very good with computers, but I am in desperate need of help.
Under device managers, it appears that these devices need up-to-date drivers, otherwise I can't connect to the internet. :(
I have provided as much information as I possibly can. I will also include a couple of screenshots.

Windows 7 Home Premium
64-bit Operating System
System Manufacturer: Dell Inc.
System Model: XPS 8500
BIOS Version/Date: A10
SMBIOS Version: 2.7

Network Controller
PCI\VEN_168C&DEV_0032&SUBSYS_02091028&REV_01
PCI\VEN_168C&DEV_0032&SUBSYS_02091028
PCI\VEN_168C&DEV_0032&CC_028000
PCI\VEN_168C&DEV_0032&CC_0280

PCI Simple Communications Controller
PCI\VEN_8086&DEV_1E3A&SUBSYS_05451028&REV_04
PCI\VEN_8086&DEV_1E3A&SUBSYS_05451028
PCI\VEN_8086&DEV_1E3A&CC_078000
PCI\VEN_8086&DEV_1E3A&CC_0780

SM Bus Controller
PCI\VEN_8086&DEV_1E22&SUBSYS_05451028&REV_04
PCI\VEN_8086&DEV_1E22&SUBSYS_05451028
PCI\VEN_8086&DEV_1E22&CC_0C0500
PCI\VEN_8086&DEV_1E22&CC_0C05

Universal Serial Bus (USB) Controller
PCI\VEN_8086&DEV_1E31&SUBSYS_05451028&REV_04
PCI\VEN_8086&DEV_1E31&SUBSYS_05451028
PCI\VEN_8086&DEV_1E31&CC_0C0330
PCI\VEN_8086&DEV_1E31&CC_0C03
 

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Solution
You need to go to Link Removed page and input your service tag or product ID. This will bring up your exact make/model and then download the desired drivers. From your two screen shots.....it looks like you need the chipset driver and the LAN/Wifi driver.

Jimbo22

Essential Member
Joined
Aug 27, 2008
Messages
5,037
You need to go to Link Removed page and input your service tag or product ID. This will bring up your exact make/model and then download the desired drivers. From your two screen shots.....it looks like you need the chipset driver and the LAN/Wifi driver.
 

Solution
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