Ian Buell

New Member
Joined
Oct 4, 2012
Messages
2
I'm helping an older gentleman with his computer. He is getting BSOD's every once in a while. I have done a system restore, scanned for virus, run Advanced System Care 5 (free), and ran the startup repair utility it asked for after recovering from a crash. It's been running alright for a few hours now, but since it is a random BSOD - would like to know if any of you see anything wrong in the minidump file and other logs I am attaching.

Kaspersky, Microsoft Security Essentials, and Advanced System Care are the only programs in the tray...

This is the third computer I have come accross with BSOD's - I've reinstalled the OS on the other two (didn't fix the first one - will see about the second). These BSOD's just seem a little beyond my technical ability, so if anyone can educate me a bit so that I can start to figure out how to analyze the dump file, that would be nice also. The blunt hammer approach (curse - format drive - reinstall OS) doesn't always work...

I believe I have attached everything the sticky on the BSOD thread has asked for - system specs, dump file, logs, and a JIT debugging error it gave me when running the "grab all" utility this site offers.

Thank you!
 


Attachments

Solution
Just a quick shot (I'm late for work) - completely remove Kaspersky.
It has drivers dating from 2009

Then update the video drivers (they date from 2010)

If that doesn't fix it, run these free hardware diagnostics: Link Removed - Invalid URL

Post back as soon as you get results (it'll remind me to recheck this topic!)

Analysis:
The following is for information purposes only.
Code:
[FONT=lucida console]**************************Fri Sep 28 14:22:07.061 2012 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\100412-24367-01.dmp]
Windows 7 Kernel Version [B]7601 [/B](Service Pack 1) MP (2 procs) Free x64
Built by: [B]7601[/B].17835.amd64fre.win7sp1_gdr.120503-2030
System...
Just a quick shot (I'm late for work) - completely remove Kaspersky.
It has drivers dating from 2009

Then update the video drivers (they date from 2010)

If that doesn't fix it, run these free hardware diagnostics: Link Removed - Invalid URL

Post back as soon as you get results (it'll remind me to recheck this topic!)

Analysis:
The following is for information purposes only.
Code:
[FONT=lucida console]**************************Fri Sep 28 14:22:07.061 2012 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\100412-24367-01.dmp]
Windows 7 Kernel Version [B]7601 [/B](Service Pack 1) MP (2 procs) Free x64
Built by: [B]7601[/B].17835.amd64fre.win7sp1_gdr.120503-2030
System Uptime:[B]0 days 0:00:11.481[/B]
BugCheck Code: [B]BugCheck F4, {3, fffffa80045bdb30, fffffa80045bde10, fffff80002f8a510}[/B]
Probably caused by :[B]wininit.exe[/B]
BugCheck Info: [B]CRITICAL_OBJECT_TERMINATION (f4)[/B]
PROCESS_NAME: [B]wininit.exe[/B]
BUGCHECK_STR:  0xF4_c0000005
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
FAILURE_BUCKET_ID: [B]X64_0xF4_c0000005_IMAGE_wininit.exe[/B]
  BIOS Version                  6.08
  BIOS Release Date             03/22/2011
  Manufacturer                  Hewlett-Packard
  Product Name                  s5704y
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Fri Sep 28 14:22:07.061 2012 (UTC - 4:00)**************************
[/FONT]


3rd Party Drivers:
The following is for information purposes only.
Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
Code:
[FONT=lucida console]**************************Fri Sep 28 14:22:07.061 2012 (UTC - 4:00)**************************
GEARAspiWDM.sys     Mon May 18 08:17:04 2009 (4A1151C0)
klmouflt.sys        Mon Nov  2 11:26:06 2009 (4AEF081E)
usbfilter.sys       Tue Dec 22 03:26:22 2009 (4B3082AE)
AtiPcie64.sys       Wed Mar 10 09:33:45 2010 (4B97ADC9)
amdxata.sys         Fri Mar 19 12:18:18 2010 (4BA3A3CA)
klim6.sys           Thu Apr 22 11:07:24 2010 (4BD0662C)
atikmpag.sys        Tue May 11 21:24:19 2010 (4BEA0343)
atikmdag.sys        Tue May 11 21:40:21 2010 (4BEA0705)
kl2.sys             Wed Jun  9 09:24:47 2010 (4C0F961F)
kl1.sys             Wed Jun  9 09:34:19 2010 (4C0F985B)
klif.sys            Fri Aug  6 13:14:46 2010 (4C5C4306)
amd_sata.sys        Fri Aug 13 19:35:02 2010 (4C65D6A6)
amd_xata.sys        Fri Aug 13 19:35:04 2010 (4C65D6A8)
Rt64win7.sys        Fri Sep  3 01:58:32 2010 (4C808E88)
RTKVHD64.sys        Tue Sep  7 07:17:23 2010 (4C861F43)
MpFilter.sys        Fri Mar  9 06:05:26 2012 (4F59E3F6)
[/FONT]
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