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I'm helping an older gentleman with his computer. He is getting BSOD's every once in a while. I have done a system restore, scanned for virus, run Advanced System Care 5 (free), and ran the startup repair utility it asked for after recovering from a crash. It's been running alright for a few hours now, but since it is a random BSOD - would like to know if any of you see anything wrong in the minidump file and other logs I am attaching.
Kaspersky, Microsoft Security Essentials, and Advanced System Care are the only programs in the tray...
This is the third computer I have come accross with BSOD's - I've reinstalled the OS on the other two (didn't fix the first one - will see about the second). These BSOD's just seem a little beyond my technical ability, so if anyone can educate me a bit so that I can start to figure out how to analyze the dump file, that would be nice also. The blunt hammer approach (curse - format drive - reinstall OS) doesn't always work...
I believe I have attached everything the sticky on the BSOD thread has asked for - system specs, dump file, logs, and a JIT debugging error it gave me when running the "grab all" utility this site offers.
Thank you!
Kaspersky, Microsoft Security Essentials, and Advanced System Care are the only programs in the tray...
This is the third computer I have come accross with BSOD's - I've reinstalled the OS on the other two (didn't fix the first one - will see about the second). These BSOD's just seem a little beyond my technical ability, so if anyone can educate me a bit so that I can start to figure out how to analyze the dump file, that would be nice also. The blunt hammer approach (curse - format drive - reinstall OS) doesn't always work...
I believe I have attached everything the sticky on the BSOD thread has asked for - system specs, dump file, logs, and a JIT debugging error it gave me when running the "grab all" utility this site offers.
Thank you!