iTunes Store and Windows 7 Prof.

Discussion in 'Windows 7 Help and Support' started by mnn60, Oct 29, 2009.

  1. mnn60

    mnn60 New Member

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    Last night I spent 2 1/2 hours upgrading from Windows Vista Business 32 bit to Windows 7 Professional 32 bit. Everything went real well and I liked Windows 7. The only fluke was that I could no longer access the iTunes store. Therefore I could not re-authorize this computer nor could I download music/podcasts or important updates for my iPhone. When I ran the diagnostics in the iTunes program, connectivity to the internet was present but the program could not connect to the iTunes store securely and then the connection timed out. I tried repeatedly, upgrade from iTunes 8 to 9 but with no success. Because I use my iPhone and Outlook as Calendar etc, I needed to install my previously saved image of Vista Business 32. I have seen some mention of this problem but no solutions. I have also posted on the Apple Website but no one has responded as of yet. Any help would be appreciated.
     
  2. jgcollander

    jgcollander New Member

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    I am having the same issue. Any program that use internet explorer will not see the internet. When Itunes accesses the store it is using internet explorer. I installed mozella firefox and I can access the internet now but not with with internet explorer. Does anyone have a fix for this?
     
  3. mnn60

    mnn60 New Member

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    I am not having trouble with either Firefox or Internet Explorer or even Outlook. It is only with iTunes. I hope someone has a fix for this too. Otherwise, I won't be able to really upgrade to Windows 7 for good.
     
  4. mnn60

    mnn60 New Member

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    Hello Everyone,
    My problem is resolved. I could not effectively upgrade to Windows 7 and use iTunes so,

    I backed up my data.
    Did a clean install.
    Downloaded itunes, tested it and it worked as did IE 8 which I was having problems with.
    Loaded my old data back onto the computer using windows easy transfer.
    iTunes and IE 8 STOPPED working.
    I went into Internet Options, Advanced and Reset my IE 8 Options.
    Everything then worked.
    Not sure of the logic but it works.
    Thanks for the help.
     
  5. joken26

    joken26 New Member

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    Access to iTunes and other sites needed

    I'm looking for help as my new computer works on Windows 7 but I cannot access the iTunes store and some other sites like the natioinal lottery. I have tried everything I know from reboots to store help but without success. I have looked at the threads with this and have tried the suggestion about clean install etc but this is still not working. Does anyone know how you can get windows 7 to work with the iTunes store system?

    Jo Macaulay
     
  6. Saltgrass

    Saltgrass Excellent Member
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    Did you do the reset the previous post suggested?
     
  7. joken26

    joken26 New Member

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    Itunes issue

    Yes, we did a factory restore, even though this is a brand new computer and has not had anything added on as yet.
    Still doesn't work.

    J Macaulay
     
  8. Saltgrass

    Saltgrass Excellent Member
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    Reset and Restore are not the same thing. Did you go to IE tools, Internet Options - the Advanced tab, bottom and click on reset?
     
  9. joken26

    joken26 New Member

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    Saltgrass,
    Sorry, got the wrong one. I have now done that and there is no change.

    J Macaulay
     
  10. Capceltic

    Capceltic New Member

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    I followed what mnn60 posted - it worked! I went into my explorer 8 browser (which was also not connecting to the web) - clicked on tools, then 'internet options' then 'advanced' then clicked on the bottom 'reset internet explorer options'. Restarted windows explorer and suddenly I was connected. Then I restarted itunes - I was able to connect to the itunes store again! Wow - lots of time to get through this one.
     
  11. Capceltic

    Capceltic New Member

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    Thank you! - this also worked for me!
     

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