Windows 7 Laptop shows I've used more space than I actually have.

S

sarrawwwrr

New Member
Joined
May 19, 2012
Messages
2
Hi all,
I hope I am in the correct area for the issue I am having. My laptop is stating that I have used up 647GB out of 680GB but myself & one other have gone through the entire laptop, & the entirety of my laptop does not equal up to the amount in which it says. There is no visible reason as to where my space has gone. I have deleted unwanted/unnecessary programs & files from the control panel, emptied the recycle bin, cleared internet history, I have completed a disc clean up & also a defrag but none of those helped me clear much space. I have tried looking online elsewhere but nothing seems to be working. The same thing is occurring with my 500G external hard drive. All of the items on that add up to 100G but according to properties, I have used over 200G. I am trying to fix both problems but mainly my laptop. Can anybody offer me some assistance? Thanks.
 
Solution
If it says you used 647GB then you used 647GB. The way you count is highly incorrect.

1. Run WinDirStat for user and system files.

2. Run this command to see how much shadowstorage you have used: vssadmin list shadowstorage
Sort by date Sort by votes
If it says you used 647GB then you used 647GB. The way you count is highly incorrect.

1. Run WinDirStat for user and system files.

2. Run this command to see how much shadowstorage you have used: vssadmin list shadowstorage
 
Upvote 1 Downvote
Solution
This could be step one: Link Removed due to 404 Error

Your problem is definitely not from some "Internet history", they don't take much space. Your problem is about video and / or sound files, or something like that. If you want to check it manually, check what options you have chosen in Control Panel/Folder Options. You probably have some options hidden, thus you can't see the files that take space.

Otherwise, I agree with both helpifIcan and whs.
 
Upvote 0 Downvote
You must log in or register to reply here.