Firs thing I would do is remove Norton, it's a system resource hog. Then I would check my system for any malicious spyware, malware and adware that may be lurking around. use Malwarebytes and Spybot S&D. Then I would use either MSE or Avast for my Anti-Virus protection, both are free and do a great job. I would use Ccleaner for browser cleaning, temp file removals and cookies along with many nice other features.