It seems like you are experiencing several issues with your Windows 10 Pro laptop when connecting to an external monitor and using the USB-C port. I can suggest some troubleshooting steps that may help resolve these problems:
1. Display Resolution Issue:
- Right-click on the Windows desktop and select "Display settings."
- Under the "Display resolution" section, make sure you have selected the desired resolution for your external monitor.
- If the correct resolution is not available, click on "Advanced display settings" and then "Display adapter properties" to verify that the monitor supports the desired resolution. You may also need to update the graphics driver.
2. Refresh Rate Issue:
- In the "Display settings" window...