
Yes, Microsoft Outlook has experienced a major outage on July 10, 2025, affecting thousands of users across the UK and beyond. Here are the key points:
- The outage began after midnight and peaked around 6:00 AM BST.
- According to Down Detector:
- 61% of users reported login issues.
- 34% had server connection issues.
- 5% could not send emails.
- The outage has impacted both personal and business (Microsoft 365) users.
- Many users have voiced their frustration on social media.
- Microsoft 365 acknowledged the problem on X (formerly Twitter): “We’re currently investigating an issue.”
- Later: “We’ve determined the cause and have deployed a fix. We’re closely monitoring its deployment…”
- However, the Microsoft Service Status Checker continued to show ongoing disruptions for Outlook, with users still unable to access their mailboxes via any connection method.
- Their official Outlook X page has not provided direct updates, leading to additional criticism.
- The main error seen by users was a “license is not valid” message, even for paid accounts.
- Email sending and receiving failed across various clients (web, mobile, desktop).
- The issue appears to be linked not just to server outages but also to licensing validation errors.
For live updates, it is recommended to check Microsoft 365 Status or Down Detector. More technical details and timeline breakdowns can be found in user discussions on leading Windows forums and outlets like Metro and Neowin.
Sources and additional details:
- GTV News HD Original Article
- Microsoft 365 Outage 2025: Outlook and Services Disrupted (Windows Forum)
Source: GTV News HD Is Microsoft Outlook down? Thousands Hit by Major Email Outage