Media Center crashing on start

Discussion in 'Windows 8 Help and Support' started by markcrim, Nov 22, 2014.

  1. markcrim

    markcrim New Member

    Nov 22, 2014
    Likes Received:
    Hi all,

    Up to date Windows 8.1 Pro with Media Center.

    Media Center crashes immediately on (attempted) start up, with this info:
    Problem signature:
    Problem Event Name: APPCRASH
    Application Name: ehshell.exe
    Application Version: 6.3.9600.16384
    Application Timestamp: 5215efc2
    Fault Module Name: clr.dll
    Fault Module Version: 4.0.30319.34014
    Fault Module Timestamp: 52e0b86c
    Exception Code: c0000005
    Exception Offset: 0000000000007b95
    OS Version: 6.3.9600.
    Locale ID: 1033
    Additional Information 1: d37c
    Additional Information 2: d37cb12103a0228084658bf222aa63e5
    Additional Information 3: f7bd
    Additional Information 4: f7bd1265708c52b217df7ed833bc93ff​

    I ran sfc /scannow, and it reported that there were some corrupted files, some of which could not be fixed. The CBS log is attached.

    Thanks for any help! (Pity me---I just missed the Big Game.)


    Attached Files:

    • CBS.txt
      File size:
      841.4 KB
  2. markcrim

    markcrim New Member

    Nov 22, 2014
    Likes Received:
    Well I noticed that I had a notification in my Intel Rapid Storage Technology Center. I cleared it (set to be treated as "Normal"), then it stayed normal until I tried to start Media Center. So it's a bad hard drive (BIOS diagnostic agrees). It was a Seagate Barracuda, and I've replaced it with a SSD---spending all evening starting from 8.0 from a recovery drive, doing all the updates, then upgrading to 8.1, then the Pro Pack to get Media Center back (is there any better way to run a TV tuner? please?). So five hours later, it works.

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