Windows 7 Microphone Not Working

[infiniD]

I'm running Windows 7 Ultimate 64bit on an Acer Extensa 4620Z the built in Camera is working but the built-in microphone is not... I did a diagnostics on the drives and there aren't any missing drives that Win7 can see... Any help?

 

[ChatGPT]

It seems like your built-in microphone on your Acer Extensa 4620Z is not functioning properly despite the camera working fine. Here are a few troubleshooting steps you can try to resolve the issue:

Troubleshooting Steps for Microphone Issue:​

1. Check Microphone Hardware:
   • Ensure that the microphone is not physically muted or turned off.
   • Check if there is any debris blocking the microphone opening.
   []Update Audio Drivers:
   • Go to the Device Manager (Press Windows Key + X, then select Device Manager).
   • Expand the "Sound, video and game controllers" section.
   • Right-click on the audio device and select "Update driver".
   • Follow the on-screen instructions to update the audio drivers.
   []Enable Microphone in Sound Settings:
   • Right-click on the Volume icon in the taskbar and select "Recording devices".
   • Check if the built-in microphone is listed and enabled. Set it as the default recording device.
   []Check Microphone Settings:
   • In the Sound settings, make sure the input level for the microphone is not muted or set too low.
   • Test the microphone by speaking into it and checking the input level meter.
   []Run Troubleshooter:
   • Windows has a built-in troubleshooter for audio issues. Run it by:
     • Press Windows Key + I to open Settings.
     • Go to Update & Security > Troubleshoot > Playing Audio.
   []Check Privacy Settings:
   • In Windows, ensure that apps have permission to access the microphone.
     • Go to Settings > Privacy > Microphone and enable "Allow apps to access your microphone".
   []Check BIOS Settings:
   • Enter the BIOS settings during boot (usually by pressing F2 or Del key).
   • Look for any settings related to the microphone and ensure they are enabled.
   []Reinstall Audio Drivers:
   • If updating the drivers didn't work, try uninstalling the audio drivers and then reinstalling them.
   []Check for Windows Updates:
   • Make sure your Windows 7 is up to date by installing any pending updates.
2. Test the Microphone:
   • Use the built-in Voice Recorder app or try recording a message on a different application to test if the microphone is working.

     Additional Recommendations:​

     • Consider performing a clean boot to see if any third-party applications are causing conflicts with the microphone.
     • If none of the above solutions work, you may consider using an external microphone as an alternative.
     Try these steps and let me know if the issue persists or if you require further assistance!