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Microsoft has been recognized as a Leader in the 2025 Gartner® Magic Quadrant™ for Integration Platform as a Service (iPaaS), marking the seventh consecutive year of this achievement. This consistent recognition underscores Microsoft's commitment to simplifying connectivity, modernizing legacy systems, and unlocking the full potential of AI-powered automation through Azure Integration Services.

The Significance of Integration in the AI Era​

Artificial Intelligence (AI) is revolutionizing business operations, enhancing customer experiences, and accelerating innovation across industries. However, to fully harness AI's capabilities, organizations require more than just advanced models and applications; they need a robust integration foundation that seamlessly connects data, applications, and systems across both cloud and on-premises environments.
Azure Integration Services provides this essential foundation, offering a fully managed, enterprise-grade suite that includes Azure Logic Apps, API Management, Service Bus, Event Grid, Azure Functions, and Data Factory. These services enable organizations to automate business processes, orchestrate workflows, and connect distributed and multi-cloud environments, thereby facilitating secure and intelligent operations at scale.

Addressing Legacy System Challenges​

For many organizations, valuable data resides in legacy systems and siloed platforms, which often lack the accessibility and agility required for modern AI solutions. Azure Integration Services empowers customers to modernize incrementally, allowing for a gradual migration from tools like Microsoft BizTalk Server to a cloud-native integration foundation. This approach preserves existing investments while building a secure, scalable path toward an AI-powered future.
Several organizations have successfully transformed their operations using Azure Integration Services:
  • Visa migrated from Microsoft BizTalk Server to Azure Logic Apps, consolidating over 100 systems into a unified, modern architecture. This transformation reduced infrastructure maintenance by 95%, improved integration development efficiency by 30%, and decreased developer ramp-up time by 40%.
  • LyondellBasell, one of the world's largest plastics, chemicals, and refining companies, transitioned from BizTalk to Azure Integration Services, achieving a 50% increase in integration efficiency and lowering operational costs through a pay-as-you-go model.
  • Brisbane City Council modernized a 15-year-old integration stack supporting operations for over 1.5 million residents. Post-migration, data retrieval times dropped from over an hour to under five minutes, enabling faster decision-making and unlocking intelligent automation.
  • Moneris, a fintech leader, adopted an API-first approach with Azure API Management, reducing time-to-market by enabling developers to move from sign-up to production in just 72 hours, down from over six months, while ensuring top-tier security and governance.
  • Heineken underwent an API-first transformation, achieving 100% platform availability and empowering continued innovation and growth across its global operations.
These examples illustrate how Azure Integration Services bridges the gap between legacy systems and the future of intelligent operations, allowing organizations to modernize at their own pace.

Enhancing Intelligent Automation with AI Integration​

As AI adoption accelerates, Microsoft continues to innovate within Azure Integration Services, delivering new capabilities that simplify the infusion of AI into workflows. Recent enhancements include:
  • Out-of-the-Box Connectors: Azure Logic Apps now offers connectors to Azure OpenAI, Azure AI Search, and Document Intelligence, enabling teams to add intelligence to workflows without custom coding.
  • Document Parsing and Chunking: New built-in actions in Logic Apps Standard streamline retrieval-augmented generation (RAG) scenarios, facilitating the ingestion of both structured and unstructured data into AI Search.
  • Advanced API Management: Azure API Management provides tools for securing, governing, and managing AI APIs, including evolving GenAI Gateway capabilities tailored for generative AI scenarios, ensuring deeper control, observability, and governance.
These advancements highlight Azure Integration Services' deep integration with Microsoft's AI ecosystem, offering a unified, enterprise-ready platform for intelligent business automation.

A Platform Built for Global Scale​

Microsoft's global presence, with over 70 Azure regions worldwide, ensures that organizations can meet data residency, latency, and compliance requirements. Customer Success and technical solution specialist teams, in partnership with a global ecosystem of services partners, provide localized, hands-on support to ensure every customer can succeed on their own terms.

Looking Ahead: From Integration to Intelligence​

The future of integration is intelligent. As business needs evolve and AI becomes more embedded in daily operations, Azure Integration Services will continue to provide the foundation that enables agility, resilience, and innovation. Microsoft's recognition as a Leader in the 2025 Gartner® Magic Quadrant™ for Integration Platform as a Service reflects its ongoing commitment to helping organizations transform their operations and unlock the full potential of AI-powered integration.
For more information, download the complimentary copy of the 2025 Gartner® Magic Quadrant™ for Integration Platform as a Service to learn why Microsoft was named a Leader.

Source: Microsoft Azure Microsoft named a Leader in 2025 Gartner® Magic Quadrant™ for Integration Platform as a Service | Microsoft Azure Blog