minidump blue screen of death

Discussion in 'Windows 7 Blue Screen of Death (BSOD)' started by rong wang, Jun 9, 2016.

  1. rong wang

    rong wang New Member

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    Hello,

    I been getting random blue screen of death with error code 0x00000c4 and

    also my keyboard is mouse been disconnecting and reconnecting along with my screen freezes .

    can any body please help me with these problems or what it means?

    thanks
     

    Attached Files:

  2. kemical

    kemical Windows Forum Admin
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    Code:
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck 124, {0, fffffa8011dd9038, 0, 0}
    
    Probably caused by : GenuineIntel
    
    Followup: MachineOwner
    
    Hi,
    Bugcheck 124 is usually caused by overheating and i notice you are indeed overclocked. Can you return to normal values please until we can determine your issue.
    Once you have disabled the overclock please check your temperatures when at idle and at full load. This app is good for checking temperatures:
    HWiNFO, HWiNFO32/64 - Download

    Can you also post what cooling your using whether it be a stock cooler or third party. Thanks.

    Edit:
    I forgot to mention that the error code of C4 which you initially mentioned relates to the driver verifier. If you enabled the verifier please turn it off.
     
    #2 kemical, Jun 9, 2016
    Last edited: Jun 9, 2016
  3. rong wang

    rong wang New Member

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    hello,

    When under load or gaming (i.e Counterstrike) it would spike up to 65-69 but it would drop back down. I will reapply arcitic paste soon due to the summer and the overclocking.
    so do you think the overclocking have to due with my keyboard, mice and monitor to freeze up sometimes?

    Yes I turned off driver verifier.

    From that dumpfile i sent i think it is old. How do I create a new dumpfile for most uptodate? Or create a saved folder for my event viewer?


    thank you
     

    Attached Files:

  4. rong wang

    rong wang New Member

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    i was getting crashed but the minidump hasn't created an update file for it . the minidump i attached was from 3/17/2016, i noticed too
     
  5. kemical

    kemical Windows Forum Admin
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    Hi,
    well we ask that any overclocking be turned off so we can at least discount that it might be the cause.

    First of all please simply return the machine to default settings. We ask this because we want to see how the machine reacts when not overclocked.

    So in conclusion please disable overclock and return to default values.

    Use the pc as normal and see if the blue screen re-occurs.

    If it does bsod then please post the new dump file.
     

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