Multiple Bsod even after new ram and fresh install window

Discussion in 'Windows 7 Blue Screen of Death (BSOD)' started by cyrilsoning, Apr 20, 2013.

  1. cyrilsoning

    cyrilsoning New Member

    Joined:
    Apr 20, 2013
    Messages:
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    0
    Hello guys,
    First of all..im not a person who knows alot about these kind of stuff but here is the situation....i have this laptop acer aspire 4530(its around 2 yr usage)..it is still same as first i bought it..nothing were changed except for 2 stick of ddr2 ram (1gb each) ,[ system bios version 1.3334,vga bios version Nvidia 62.77.28.00.01 ]..mostly i used win 7 32 bit each time fresh install window..also use the same driver each time format which i got from "acer europe driver download".It works just fine previously...

    For about a weeks ago i had these multiple nonstop Bsod...Irql_not_equal_or_less (most of the time) ,apc index mismatch, memory management, cache manager , page faulty in non page area ,and few more i cant remember....been reading alot of forums but still came out with no sololution..:(idk wht is the cause...it bsod while im internet browsing,playing games,copying/transfering files..and even while MSE virus scan...idk wht else should i do..i replaced a new thermal paste and cleaned the dust...still didnt solve it(but my fan is much quiet now also solve heat prob lol)...i replace a newly bought a stick of ram 2gb ..still didnt solve it....but the weird thing is it doesnt bsod while watching dvd...only when running programs like games...mse scanning , media player out loud...and surely when i tried to stress it by running few more programs .

    the sympthoms before going bsod is the fan is turn to be loud..and slightly lag on windows...i have updated my Mse and run my other Hdd drive and no virus/threat found...i cant go for full scan coz it surely go bsod for a long run program like that...

    Can leftover remnants be the cause even though after i format to new windows?if so how do i see and remove it? Please..can anyone help me solve this problem....i cant do anything..im so tired and frustrated :(...

    Below is the minidump i manage to upload from My system drive,Thank you so much for your concern .:thumbs_up:
     

    Attached Files:

  2. usasma

    usasma Fantastic Member
    Microsoft Community Contributor

    Joined:
    Mar 22, 2010
    Messages:
    3,048
    Likes Received:
    83
    Please provide this information so we can provide a complete analysis: http://windows7forums.com/blue-screen-death-bsod/38837-how-ask-help-bsod-problem.html

    SP1 isn't installed, please do the following:
    If Driver Verifier is still on, please turn it off. To do this, open verfier.exe and select "Delete existing settings", click on "Finish" and reboot for the changes to take affect.

    Please start with these free hardware diagnostics: Hardware Diagnostics

    Please update these older drivers (if these are the latest available from the Acer website, don't worry about them for now). Links are included to assist in looking up the source of the drivers. If unable to find an update, please remove (un-install) the program responsible for that driver. DO NOT manually delete/rename the driver as it may make the system unbootable! :

    mdmxsdk.sys Mon Jun 19 17:26:59 2006 (449716A3)
    Conexant Modem Diagnostic Interface x86 Driver
    http://www.carrona.org/drivers/driver.php?id=mdmxsdk.sys

    HSX_CNXT.sys Fri Feb 13 15:57:25 2009 (4995DEB5)
    SoftK56 Modem Driver by Conexant Systems
    http://www.carrona.org/drivers/driver.php?id=HSX_CNXT.sys

    HSXHWAZL.sys Fri Feb 13 15:58:15 2009 (4995DEE7)
    SoftK56 Modem Driver by Conexant Systems
    http://www.carrona.org/drivers/driver.php?id=HSXHWAZL.sys

    HSX_DPV.sys Fri Feb 13 16:00:17 2009 (4995DF61)
    SoftK56 Modem Driver by Conexant Systems
    http://www.carrona.org/drivers/driver.php?id=HSX_DPV.sys

    DKbFltr.sys Wed Mar 25 23:10:12 2009 (49CAF214)
    Dritek Keyboard Filter driver
    http://www.carrona.org/drivers/driver.php?id=DKbFltr.sys

    b57nd60x.sys Sun Apr 26 07:15:34 2009 (49F44256)
    Broadcom NetXtreme Gigabit Ethernet NDIS6.0 Driver
    http://www.carrona.org/drivers/driver.php?id=b57nd60x.sys

    XAudio32.sys Wed Apr 29 14:20:55 2009 (49F89A87)
    Conexant SoftK56 Modem Audio Device Driver
    http://www.carrona.org/drivers/driver.php?id=XAudio32.sys

    amdxata.sys Tue May 19 13:57:35 2009 (4A12F30F)
    AMD storage controller driver - usually from the Windows 7 DVD
    http://www.carrona.org/drivers/driver.php?id=amdxata.sys

    nvsmu.sys Tue Jun 2 19:04:45 2009 (4A25B00D)
    nVidia nForce System Management Controller (nVidia nForce chipset driver)
    http://www.carrona.org/drivers/driver.php?id=nvsmu.sys



    Analysis:
    The following is for informational purposes only.
    Code:
    [FONT=lucida console]**************************Sat Apr 20 10:38:53.965 2013 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\Owner\SysnativeBSODApps\042013-23571-01.dmp]
    Windows 7 Kernel Version 7600 MP (2 procs) Free x86 compatible
    [B][COLOR=RED]Missing Windows 7 Service Pack 1[/COLOR][/B]
    Built by: [B]7600[/B].16385.x86fre.win7_rtm.090713-1255
    System Uptime:[B]0 days 0:00:34.243[/B]
    Probably caused by :[B]ntkrpamp.exe ( nt!KiTrap0E+dc )[/B]
    BugCheck [B]1A, {41287, 76, 0, 0}[/B]
    BugCheck Info: [URL="http://www.carrona.org/bsodindx.html#0x0000001A"]MEMORY_MANAGEMENT (1a)[/URL]
    Arguments: 
    Arg1: 00041287, An illegal page fault occurred while holding working set synchronization.
        Parameter 2 contains the referenced virtual address.
    Arg2: 00000076
    Arg3: 00000000
    Arg4: 00000000
    BUGCHECK_STR:  0x1a_41287
    PROCESS_NAME:  MsMpEng.exe
    FAILURE_BUCKET_ID: [B]0x1a_41287_VRF_nt!KiTrap0E+dc[/B]
      BIOS Version                  v1.3334
      BIOS Release Date             09/18/2008
      Manufacturer                  Acer, inc.
      Product Name                  Aspire 4530     
    ¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
    **************************Sat Apr 20 10:37:50.940 2013 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\Owner\SysnativeBSODApps\042013-22261-01.dmp]
    Windows 7 Kernel Version 7600 MP (2 procs) Free x86 compatible
    [B][COLOR=RED]Missing Windows 7 Service Pack 1[/COLOR][/B]
    Built by: [B]7600[/B].16385.x86fre.win7_rtm.090713-1255
    System Uptime:[B]0 days 0:00:29.343[/B]
    Probably caused by :[B]memory_corruption ( nt!MiComputeFlushRange+79 )[/B]
    BugCheck [B]A, {183, 2, 0, 836eb6cc}[/B]
    BugCheck Info: [URL="http://www.carrona.org/bsodindx.html#0x0000000A"]IRQL_NOT_LESS_OR_EQUAL (a)[/URL]
    Arguments: 
    Arg1: 00000183, memory referenced
    Arg2: 00000002, IRQL
    Arg3: 00000000, bitfield :
        bit 0 : value 0 = read operation, 1 = write operation
        bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
    Arg4: 836eb6cc, address which referenced memory
    BUGCHECK_STR:  0xA
    DEFAULT_BUCKET_ID: [B][COLOR=RED]VERIFIER_ENABLED_VISTA_MINIDUMP[/COLOR][/B]
    PROCESS_NAME:  lsass.exe
    FAILURE_BUCKET_ID: [B]0xA_VRF_nt!MiComputeFlushRange+79[/B]
      BIOS Version                  v1.3334
      BIOS Release Date             09/18/2008
      Manufacturer                  Acer, inc.
      Product Name                  Aspire 4530     
    ¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
    **************************Sat Apr 20 10:29:04.722 2013 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\Owner\SysnativeBSODApps\042013-30638-01.dmp]
    Windows 7 Kernel Version 7600 MP (2 procs) Free x86 compatible
    [B][COLOR=RED]Missing Windows 7 Service Pack 1[/COLOR][/B]
    Built by: [B]7600[/B].16385.x86fre.win7_rtm.090713-1255
    System Uptime:[B]0 days 0:21:13.126[/B]
    *** ERROR: Module load completed but symbols could not be loaded for netbt.sys
    Probably caused by :[B]netbt.sys ( netbt+1162 )[/B]
    BugCheck [B]D1, {0, 2, 0, 8e289162}[/B]
    BugCheck Info: [URL="http://www.carrona.org/bsodindx.html#0x000000D1"]DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)[/URL]
    Arguments: 
    Arg1: 00000000, memory referenced
    Arg2: 00000002, IRQL
    Arg3: 00000000, value 0 = read operation, 1 = write operation
    Arg4: 8e289162, address which referenced memory
    BUGCHECK_STR:  0xD1
    DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
    PROCESS_NAME:  iexplore.exe
    FAILURE_BUCKET_ID: [B]0xD1_netbt+1162[/B]
      BIOS Version                  v1.3334
      BIOS Release Date             09/18/2008
      Manufacturer                  Acer, inc.
      Product Name                  Aspire 4530     
    ¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
    **************************Fri Apr 19 19:48:35.537 2013 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\Owner\SysnativeBSODApps\041913-21512-01.dmp]
    Windows 7 Kernel Version 7600 MP (2 procs) Free x86 compatible
    [B][COLOR=RED]Missing Windows 7 Service Pack 1[/COLOR][/B]
    Built by: [B]7600[/B].16385.x86fre.win7_rtm.090713-1255
    System Uptime:[B]0 days 0:03:38.940[/B]
    Probably caused by :[B]memory_corruption ( nt!MiGatherMappedPages+69c )[/B]
    BugCheck [B]A, {80606000, 2, 0, 83497c9b}[/B]
    BugCheck Info: [URL="http://www.carrona.org/bsodindx.html#0x0000000A"]IRQL_NOT_LESS_OR_EQUAL (a)[/URL]
    Arguments: 
    Arg1: 80606000, memory referenced
    Arg2: 00000002, IRQL
    Arg3: 00000000, bitfield :
        bit 0 : value 0 = read operation, 1 = write operation
        bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
    Arg4: 83497c9b, address which referenced memory
    BUGCHECK_STR:  0xA
    DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID: [B]0xA_nt!MiGatherMappedPages+69c[/B]
      BIOS Version                  v1.3334
      BIOS Release Date             09/18/2008
      Manufacturer                  Acer, inc.
      Product Name                  Aspire 4530     
    ¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
    **************************Fri Apr 19 19:40:02.132 2013 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\Owner\SysnativeBSODApps\041913-23836-01.dmp]
    Windows 7 Kernel Version 7600 MP (2 procs) Free x86 compatible
    [B][COLOR=RED]Missing Windows 7 Service Pack 1[/COLOR][/B]
    Built by: [B]7600[/B].16385.x86fre.win7_rtm.090713-1255
    System Uptime:[B]0 days 0:02:28.536[/B]
    Probably caused by :[B]memory_corruption ( nt!MiGatherMappedPages+69c )[/B]
    BugCheck [B]A, {8060b000, 2, 0, 82ec3c9b}[/B]
    BugCheck Info: [URL="http://www.carrona.org/bsodindx.html#0x0000000A"]IRQL_NOT_LESS_OR_EQUAL (a)[/URL]
    Arguments: 
    Arg1: 8060b000, memory referenced
    Arg2: 00000002, IRQL
    Arg3: 00000000, bitfield :
        bit 0 : value 0 = read operation, 1 = write operation
        bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
    Arg4: 82ec3c9b, address which referenced memory
    BUGCHECK_STR:  0xA
    DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID: [B]0xA_nt!MiGatherMappedPages+69c[/B]
      BIOS Version                  v1.3334
      BIOS Release Date             09/18/2008
      Manufacturer                  Acer, inc.
      Product Name                  Aspire 4530     
    ¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
    **************************Fri Apr 19 19:20:32.244 2013 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\Owner\SysnativeBSODApps\041913-23992-01.dmp]
    Windows 7 Kernel Version 7600 MP (2 procs) Free x86 compatible
    [B][COLOR=RED]Missing Windows 7 Service Pack 1[/COLOR][/B]
    Built by: [B]7600[/B].16385.x86fre.win7_rtm.090713-1255
    System Uptime:[B]0 days 0:01:03.648[/B]
    Probably caused by :[B]ntkrpamp.exe ( nt!KiTrap0E+dc )[/B]
    BugCheck [B]FC, {8f53f514, 5e27d963, 8f53f488, 2}[/B]
    BugCheck Info: [URL="http://www.carrona.org/bsodindx.html#0x000000FC"]ATTEMPTED_EXECUTE_OF_NOEXECUTE_MEMORY (fc)[/URL]
    Arguments: 
    Arg1: 8f53f514, Virtual address for the attempted execute.
    Arg2: 5e27d963, PTE contents.
    Arg3: 8f53f488, (reserved)
    Arg4: 00000002, (reserved)
    BUGCHECK_STR:  0xFC
    DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
    PROCESS_NAME:  nvvsvc.exe
    FAILURE_BUCKET_ID: [B]0xFC_nt!KiTrap0E+dc[/B]
      BIOS Version                  v1.3334
      BIOS Release Date             09/18/2008
      Manufacturer                  Acer, inc.
      Product Name                  Aspire 4530     
    ¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
    **************************Fri Apr 19 19:18:32.242 2013 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\Owner\SysnativeBSODApps\041913-23524-01.dmp]
    Windows 7 Kernel Version 7600 MP (2 procs) Free x86 compatible
    [B][COLOR=RED]Missing Windows 7 Service Pack 1[/COLOR][/B]
    Built by: [B]7600[/B].16385.x86fre.win7_rtm.090713-1255
    System Uptime:[B]0 days 0:08:39.520[/B]
    Probably caused by :[B]memory_corruption ( nt!MiGatherMappedPages+69c )[/B]
    BugCheck [B]A, {80601000, 2, 0, 82e9bc9b}[/B]
    BugCheck Info: [URL="http://www.carrona.org/bsodindx.html#0x0000000A"]IRQL_NOT_LESS_OR_EQUAL (a)[/URL]
    Arguments: 
    Arg1: 80601000, memory referenced
    Arg2: 00000002, IRQL
    Arg3: 00000000, bitfield :
        bit 0 : value 0 = read operation, 1 = write operation
        bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
    Arg4: 82e9bc9b, address which referenced memory
    BUGCHECK_STR:  0xA
    DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID: [B]0xA_nt!MiGatherMappedPages+69c[/B]
      BIOS Version                  v1.3334
      BIOS Release Date             09/18/2008
      Manufacturer                  Acer, inc.
      Product Name                  Aspire 4530     
    ¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
    **************************Fri Apr 19 19:08:56.493 2013 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\Owner\SysnativeBSODApps\041913-25256-01.dmp]
    Windows 7 Kernel Version 7600 MP (2 procs) Free x86 compatible
    [B][COLOR=RED]Missing Windows 7 Service Pack 1[/COLOR][/B]
    Built by: [B]7600[/B].16385.x86fre.win7_rtm.090713-1255
    System Uptime:[B]0 days 3:04:12.897[/B]
    Probably caused by :[B]memory_corruption ( nt!MiGatherMappedPages+69c )[/B]
    BugCheck [B]A, {80603000, 2, 0, 82ea0c9b}[/B]
    BugCheck Info: [URL="http://www.carrona.org/bsodindx.html#0x0000000A"]IRQL_NOT_LESS_OR_EQUAL (a)[/URL]
    Arguments: 
    Arg1: 80603000, memory referenced
    Arg2: 00000002, IRQL
    Arg3: 00000000, bitfield :
        bit 0 : value 0 = read operation, 1 = write operation
        bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
    Arg4: 82ea0c9b, address which referenced memory
    BUGCHECK_STR:  0xA
    DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID: [B]0xA_nt!MiGatherMappedPages+69c[/B]
      BIOS Version                  v1.3334
      BIOS Release Date             09/18/2008
      Manufacturer                  Acer, inc.
      Product Name                  Aspire 4530     
    ¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
    [/FONT]
    3rd Party Drivers:
    The following is for information purposes only.
    Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
    Code:
    [FONT=lucida console]**************************Sat Apr 20 10:38:53.965 2013 (UTC - 4:00)**************************
    [COLOR=RED][B]mdmxsdk.sys                 Mon Jun 19 17:26:59 2006 (449716A3)[/B][/COLOR]
    [COLOR=RED][B]HSX_CNXT.sys                Fri Feb 13 15:57:25 2009 (4995DEB5)[/B][/COLOR]
    [COLOR=RED][B]HSXHWAZL.sys                Fri Feb 13 15:58:15 2009 (4995DEE7)[/B][/COLOR]
    [COLOR=RED][B]HSX_DPV.sys                 Fri Feb 13 16:00:17 2009 (4995DF61)[/B][/COLOR]
    [COLOR=RED][B]DKbFltr.sys                 Wed Mar 25 23:10:12 2009 (49CAF214)[/B][/COLOR]
    [COLOR=RED][B]b57nd60x.sys                Sun Apr 26 07:15:34 2009 (49F44256)[/B][/COLOR]
    [COLOR=RED][B]XAudio32.sys                Wed Apr 29 14:20:55 2009 (49F89A87)[/B][/COLOR]
    [COLOR=RED][B]amdxata.sys                 Tue May 19 13:57:35 2009 (4A12F30F)[/B][/COLOR]
    [COLOR=RED][B]nvsmu.sys                   Tue Jun  2 19:04:45 2009 (4A25B00D)[/B][/COLOR]
    nvBridge.kmd                Thu Aug 27 03:56:43 2009 (4A963C3B)
    nvlddmkm.sys                Thu Aug 27 04:15:53 2009 (4A9640B9)
    athr.sys                    Wed Mar 31 21:51:05 2010 (4BB3FC09)
    MpFilter.sys                Wed Oct 31 14:53:22 2012 (509173A2)
    [/FONT]
    http://www.carrona.org/drivers/driver.php?id=mdmxsdk.sys
    http://www.carrona.org/drivers/driver.php?id=HSX_CNXT.sys
    http://www.carrona.org/drivers/driver.php?id=HSXHWAZL.sys
    http://www.carrona.org/drivers/driver.php?id=HSX_DPV.sys
    http://www.carrona.org/drivers/driver.php?id=DKbFltr.sys
    http://www.carrona.org/drivers/driver.php?id=b57nd60x.sys
    http://www.carrona.org/drivers/driver.php?id=XAudio32.sys
    http://www.carrona.org/drivers/driver.php?id=amdxata.sys
    http://www.carrona.org/drivers/driver.php?id=nvsmu.sys
    http://www.carrona.org/drivers/driver.php?id=nvBridge.kmd
    http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys
    http://www.carrona.org/drivers/driver.php?id=athr.sys
    http://www.carrona.org/drivers/driver.php?id=MpFilter.sys
     
  3. cyrilsoning

    cyrilsoning New Member

    Joined:
    Apr 20, 2013
    Messages:
    8
    Likes Received:
    0
    First Of all ,thank you soo much for the reply my good sir!!. i was afraid that any of the hardware went wrong...i will get it done a.s.a.p and post the result...
     
  4. cyrilsoning

    cyrilsoning New Member

    Joined:
    Apr 20, 2013
    Messages:
    8
    Likes Received:
    0
    Sir usasma ,
    I have the Window 7 sp 1 installed from the windows update yesterday, and let it keep update the "important" update,i scanned my NVidia driver from the link you given me and download+installed the recommended latest NVidia driver..its less bsod now..sometimes gets windows and internet explorer not responding"...I included the before and after verifier bsod grab the info using the w7forums diagnostic tools...and got bsod again after the verifier is on..is this normal?..but no bsod while internet browsing for now,mmm....,im doing the hardware check/scan now.:confused:...i'll keep the windows up to date...below is the w7diagnostic tool files.Thank you so much for your concern :thumbs_up: (sry my net connection is a little bit slow,make it even harder to download)..
     

    Attached Files:

    #4 cyrilsoning, Apr 22, 2013
    Last edited: Apr 22, 2013
  5. usasma

    usasma Fantastic Member
    Microsoft Community Contributor

    Joined:
    Mar 22, 2010
    Messages:
    3,048
    Likes Received:
    83
    It is expected that the computer will BSOD when using Driver Verifier (as we suspect that there's a problem driver).
    There are exceptions, but it's nothing to be worried about.
    Be sure to turn it off now that we're done with it (otherwise it may cause more BSOD's).

    There is some question about the legitimacy of this installation. Should this be a pirated copy of Windows, please be aware that we may not be able to fix it (as the hacks that were done to activate it will cause the OS to behave differently than we expect it to). If that's the case, our efforts to help may just waste your time. Secondly, the forum rules prohibit assisting with pirated software - so the topic would be closed if that is the case.

    The latest reports are suggestive of a hardware problem, but they still have a couple of residual problems that should be dealt with:

    1) You must either update or un-install your dial-up modem. As the second memory dump doesn't mention it, it's not as likely a cause as it was previously - but it's still a possibility. If you do un-install it, it's preferred that it be disabled in the BIOS. If there's no setting in the BIOS, then disable it through Device Manager.

    2) You must update your Broadcom NetXtreme networking drivers. The latest Win7 version is available here: Ethernet NIC NetXtreme Desktop Driver Downloads | Broadcom It dates from 26 Jan 2013 (the driver inside the package dates from 12 Oct 2012).

    There are some concerns from the other reports that you've submitted.
    The first is that Your BIOS dates from 2008. Please check at the manufacturer's website to see if there are any BIOS updates
    available for your system. Also check the readme file to see if they apply to the problems that you are having. Please be advised that flashing the BIOS is a very unforgiving process - and one mistake can physically damage your motherboard.

    Only 115 Windows Updates installed. Most systems have 150 or more. Please visit Windows Update and get ALL available updates (it may take several trips to get them all).

    If you still have BSOD's after performing the above steps, then start with the free hardware diagnostics from here: Hardware Diagnostics You can start them immediately if you'd like to get a head start on them - it won't impact the changes that I've suggested above.


    Analysis:
    The following is for informational purposes only.
    Code:
    [FONT=lucida console]**************************Tue Apr 23 13:34:45.668 2013 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\Owner\SysnativeBSODApps\042313-101806-01.dmp]
    Windows 7 Kernel Version 7601 (Service Pack 1) MP (2 procs) Free x86 compatible
    Built by: [B]7601[/B].18113.x86fre.win7sp1_gdr.130318-1533
    System Uptime:[B]0 days 0:00:43.071[/B]
    Probably caused by :[B]fileinfo.sys ( fileinfo!FIStreamGetInfo+109 )[/B]
    BugCheck [B]D1, {8ae8ea80, 2, 1, 8b688fe1}[/B]
    BugCheck Info: [URL="http://www.carrona.org/bsodindx.html#0x000000D1"]DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)[/URL]
    Arguments: 
    Arg1: 8ae8ea80, memory referenced
    Arg2: 00000002, IRQL
    Arg3: 00000001, value 0 = read operation, 1 = write operation
    Arg4: 8b688fe1, address which referenced memory
    BUGCHECK_STR:  0xD1
    DEFAULT_BUCKET_ID: [B][COLOR=RED]VERIFIER_ENABLED_VISTA_MINIDUMP[/COLOR][/B]
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID: [B]0xD1_VRF_fileinfo!FIStreamGetInfo+109[/B]
    ¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
    **************************Tue Apr 23 11:37:37.331 2013 (UTC - 4:00)**************************
    Loading Dump File [C:\Users\Owner\SysnativeBSODApps\042313-82072-01.dmp]
    Windows 7 Kernel Version 7601 (Service Pack 1) MP (2 procs) Free x86 compatible
    Built by: [B]7601[/B].18113.x86fre.win7sp1_gdr.130318-1533
    System Uptime:[B]0 days 0:00:38.719[/B]
    Probably caused by :[B]ntkrpamp.exe ( nt!CcSetDirtyPinnedData+40 )[/B]
    BugCheck [B]34, {c2b, c0000420, 0, 0}[/B]
    BugCheck Info: [URL="http://www.carrona.org/bsodindx.html#0x00000034"]CACHE_MANAGER (34)[/URL]
    Arguments: 
    Arg1: 00000c2b
    Arg2: c0000420
    Arg3: 00000000
    Arg4: 00000000
    BUGCHECK_STR:  0x34
    DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID: [B]0x34_nt!CcSetDirtyPinnedData+40[/B]
      BIOS Version                  v1.3334
      BIOS Release Date             09/18/2008
      Manufacturer                  Acer, inc.
      Product Name                  Aspire 4530     
    ¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
    [/FONT]
    3rd Party Drivers:
    The following is for information purposes only.
    Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
    Code:
    [FONT=lucida console]**************************Tue Apr 23 13:34:45.668 2013 (UTC - 4:00)**************************
    amdxata.sys                 Fri Mar 19 12:19:01 2010 (4BA3A3F5)
    MpFilter.sys                Wed Oct 31 14:53:22 2012 (509173A2)
    ¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
    **************************Tue Apr 23 11:37:37.331 2013 (UTC - 4:00)**************************
    [COLOR=RED][B]VSTCNXT3.SYS                Wed Oct 15 20:29:13 2008 (48F68AD9)[/B][/COLOR]
    [COLOR=RED][B]VSTAZL3.SYS                 Wed Oct 15 20:30:03 2008 (48F68B0B)[/B][/COLOR]
    [COLOR=RED][B]VSTDPV3.SYS                 Wed Oct 15 20:32:04 2008 (48F68B84)[/B][/COLOR]
    [COLOR=RED][B]b57nd60x.sys                Sun Apr 26 07:15:34 2009 (49F44256)[/B][/COLOR]
    athr.sys                    Mon Oct  5 12:31:48 2009 (4ACA1F74)
    nvlddmkm.sys                Thu Mar 14 21:35:21 2013 (51427AD9)
    [/FONT]
    http://www.carrona.org/drivers/driver.php?id=amdxata.sys
    http://www.carrona.org/drivers/driver.php?id=MpFilter.sys
    http://www.carrona.org/drivers/driver.php?id=VSTCNXT3.SYS
    http://www.carrona.org/drivers/driver.php?id=VSTAZL3.SYS
    http://www.carrona.org/drivers/driver.php?id=VSTDPV3.SYS
    http://www.carrona.org/drivers/driver.php?id=b57nd60x.sys
    http://www.carrona.org/drivers/driver.php?id=athr.sys
    http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys
     
    #5 usasma, Apr 23, 2013
    Last edited: Apr 23, 2013
  6. cyrilsoning

    cyrilsoning New Member

    Joined:
    Apr 20, 2013
    Messages:
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    Likes Received:
    0
    hi,
    sry for the late reply...its been 24 with no bluescreen...its a good sign right ?:p..ran hardware test and updated my drivers especially modem and Ethernet nic netextreme..ive done wht all you have ask to...it seems really fine now!..lololol...no more crashes..no more screen freeze...and best no bsod ..as for now....its a relief(not sure for long term)..i can facebook-ing,gaming...btw..how do I know if I need to update the drivers?...I saw my mouse driver detail is 2006 in device manager ..should I find update for this too and the others too?..i kept windows updated...it says "no update is available" now..what should I do next..?
     
  7. usasma

    usasma Fantastic Member
    Microsoft Community Contributor

    Joined:
    Mar 22, 2010
    Messages:
    3,048
    Likes Received:
    83
    If the BSOD has stopped, then we wait to make sure it's stopped. It can take up to 2 weeks before we're sure, so just keep using it "as is" and see if any problems recur.

    Wait to update any more drivers. We want to see if the BSOD is fixed. Then, when you do update the drivers (in a couple of weeks) you can blame any issues on the latest installation.

    Before installing any drivers, set a System Restore Point - "just in case" That way, should there be any problems, you can uninstall it and set the system back by using the System Restore Point.
     

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