My Acer notebook crashed manytimes with BSOD please help.

Discussion in 'Windows 7 Blue Screen of Death (BSOD)' started by wisitporn, Jul 7, 2011.

  1. wisitporn

    wisitporn New Member

    Joined:
    Jul 7, 2011
    Messages:
    4
    Likes Received:
    0
    Recently it was OK. But after windows fail to restart. I restored by using norton ghost. After booting windows, BSOD happen about 4 times (as attached). I don't know what went wrong. But after booting in safe mode, it work fine. I tried to update driver in safe mode, all said updated.
     

    Attached Files:

  2. zigzag3143

    zigzag3143 Honorable Member
    Microsoft MVP

    Joined:
    Jun 2, 2009
    Messages:
    812
    Likes Received:
    115
    Four different causes in 4 crashes. There are several possibilities.

    1-Old drivers

    Code:
    NTIDrvr.sys    3/24/2009 11:09:39 PM        fffff880`05293000    fffff880`0529b000    0x00008000    0x49c9a073                        
    UBHelper.sys    4/27/2009 4:48:19 AM        fffff880`0528b000    fffff880`05293000    0x00008000    0x49f57153                        
    mwlPSDFilter.sys    6/2/2009 6:07:30 AM        fffff880`042b3000    fffff880`042bc000    0x00009000    0x4a24f9e2                        
    mwlPSDNServ.sys    6/2/2009 6:07:39 AM        fffff880`02e70000    fffff880`02e78000    0x00008000    0x4a24f9eb                        
    mwlPSDVDisk.sys    6/2/2009 6:15:29 AM        fffff880`02e5d000    fffff880`02e70000    0x00013000    0x4a24fbc1                        
    
    
    How To Find Drivers:
    - - The most common drivers are listed on this page: Driver Reference Driver Reference
    - - Driver manufacturer links are on this page: Drivers and Downloads

    2- Macaffee. I would remove and replace with Microsoft Security Essentials

    How to uninstall or reinstall supported McAfee consumer products using the McAfee Consumer Products Removal tool (MCPR.exe)

    Virus, Spyware & Malware Protection | Microsoft Security Essentials

    3-Since all 4 point towards memory exceptions I would also run memtest

    Download a copy of Memtest86 and burn the ISO to a CD using Iso Recorder or another ISO burning program.

    Boot from the CD, and leave it running for at least 5 or 6 passes.

    Just remember, any time Memtest reports errors, it can be either bad RAM or a bad motherboard slot.

    Test the sticks individually, and if you find a good one, test it in all slots.
     
  3. wisitporn

    wisitporn New Member

    Joined:
    Jul 7, 2011
    Messages:
    4
    Likes Received:
    0
    Great advice! I follow step by step. And now problem is gone. My notebook works well now. Thank you very much.
     
  4. zigzag3143

    zigzag3143 Honorable Member
    Microsoft MVP

    Joined:
    Jun 2, 2009
    Messages:
    812
    Likes Received:
    115
    My pleasure, glad you are working again. Ken
     

Share This Page

Loading...