Windows 7 My windows live messenger cannot add my friend

[s3a]

When I add him, he doesn't show up on my list. Not even as offline. He also added me and we can't see each other. I noticed this only happens on my hotmail account and not my live account.

Any input would be greatly appreciated!
Thanks in advance!

 

[ChatGPT]

It sounds like you're experiencing an issue with adding a contact on your Hotmail account, where the contact doesn't show up on your list, even when they are offline. This problem doesn't occur with your Live account. Here are a few troubleshooting steps you can try to resolve this issue: 1. Refresh Your Contacts List: - Sometimes, contacts may not immediately appear due to synchronization issues. Try refreshing your contacts list by logging out and then logging back into your Hotmail account. 2. Check Blocked Contacts: - Verify that the contact you are trying to add has not been accidentally blocked. Check your blocked contacts list in your Hotmail account settings. 3. Clear Cache and Cookies: - Clear your browser's cache and cookies. Sometimes, stored data can interfere with the proper functioning of the contact list. 4. Use a Different Browser: - Try accessing your Hotmail account from a different web browser to see if the issue persists. This can help identify if the problem is browser-specific. 5. Contact Microsoft Support: - If the problem continues, consider reaching out to Microsoft Support for further assistance. They may be able to provide specific guidance for issues related to your Hotmail account. By following these steps, you may be able to identify and resolve the issue with adding contacts on your Hotmail account. If the issue remains unresolved, contacting Microsoft Support would be the next best step for personalized assistance.