Windows 10 New computer with SYSTEM_THREAD_EXCEPTION_NOT_HANDLED

[ajcrudge228]

Hello, I've recently been getting the BSOD midway through a game with the error "SYSTEM THREAD EXCEPTION NOT HANDLED". I have a ASUS ROG G752VS with the GTX 1070. This is a new laptop so I'm pretty disappointed this has randomly started happening as I have had no prior issues. I have uninstalled and reinstalled the 382.53 Notebook driver. Here is my WhoCrashed report.

"On Fri 6/30/2017 10:48:48 PM your computer crashed crash dump file: C:\WINDOWS\Minidump\063017-17937-01.dmp This was probably caused by the following module: nvlddmkm.sys (nvlddmkm+0x326403) Bugcheck code: 0x1000007E (0xFFFFFFFF80000003, 0xFFFFF800E8706A35, 0xFFFF9A0069E2E608, 0xFFFF9A0069E2DE50) Error: SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M file path: C:\WINDOWS\System32\DriverStore\FileRepository\nvami.inf_amd64_62e8f88c97b34401\nvlddmkm.sys product: NVIDIA Windows Kernel Mode Driver, Version 382.53 company: NVIDIA Corporation description: NVIDIA Windows Kernel Mode Driver, Version 382.53 Bug check description: This indicates that a system thread generated an exception which the error handler did not catch. This appears to be a typical software driver bug and is not likely to be caused by a hardware problem. A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: nvlddmkm.sys (NVIDIA Windows Kernel Mode Driver, Version 382.53 , NVIDIA Corporation). Google query: NVIDIA Corporation SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M

On Mon 6/26/2017 9:53:36 PM your computer crashed crash dump file: C:\WINDOWS\Minidump\062617-8578-01.dmp This was probably caused by the following module: nvlddmkm.sys (nvlddmkm+0x26CBBD) Bugcheck code: 0x1000007E (0xFFFFFFFF80000003, 0xFFFFF803F2B91A35, 0xFFFFDF008C929608, 0xFFFFDF008C928E50) Error: SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M file path: C:\WINDOWS\System32\DriverStore\FileRepository\nvami.inf_amd64_62e8f88c97b34401\nvlddmkm.sys product: NVIDIA Windows Kernel Mode Driver, Version 382.53 company: NVIDIA Corporation description: NVIDIA Windows Kernel Mode Driver, Version 382.53 Bug check description: This indicates that a system thread generated an exception which the error handler did not catch. This appears to be a typical software driver bug and is not likely to be caused by a hardware problem. A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: nvlddmkm.sys (NVIDIA Windows Kernel Mode Driver, Version 382.53 , NVIDIA Corporation). Google query: NVIDIA Corporation SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M"

Any help would be much appreciated. I'm a bit of a novice when it comes to this kinda stuff. Instructions would be appreciated!

 

[kemical]

Hi,
many apologies for answering your post so late. I've just built a new system due to the to last failing on me so am a little behind.

The best way for us to help you is for you to post in your dump files. the app found in this thread will help you gather what info we need.
How to ask for help with a BSOD problem

 

[jcgriff2]

Hi. . .

Given that the system is so new, I would return it and get a new one.

Regards. . .

jcgriff2

 

[kemical]

Hi John,

great to see you posting again..

 

[ajcrudge228]

Hi, it was fixed with installing a driver from the ASUS ROG website. Which was still a nvidia driver but not the same as the newly updated driver. Thank you all for the help!

 

[kemical]

That's great to hear!

Thank you for updating your thread.