NEW PC - Windows7 64bit Memory Management (x1a) BSOD

Discussion in 'Windows 7 Blue Screen of Death (BSOD)' started by Dan84, Sep 7, 2010.

  1. Dan84

    Dan84 New Member

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    Since ive purchased my PC about once a day on average i get a BSOD, normally while playing a game but its happened browsing, i think maybe even just sitting idle as well. Details are listed below and dumb files attached as well as a .nfo file if you need more details about my set up.

    Any help anyone can give will be appreciated.

    Cheers,
    Daniel
    ----------------------------------
    Spec's:
    Processor: Intel(R) Core(TM) i5 CPU 750 @ 2.67GHz, 2661 Mhz, 4 Core(s), 4 Logical Processor(s)
    Motherboard: Gigabyte P55-UD3
    Memory: Installed Physical Memory (RAM) 8.00 GB
    Sound: SB X-Fi Xtreme Audio
    Video: NVIDIA GeForce GTX 275
    ----------------------------------
    Problem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.1.7600.2.0.0.768.3
    Locale ID: 3081

    Additional information about the problem:
    BCCode: 1a
    BCP1: 0000000000008884
    BCP2: FFFFFA80028F9DA0
    BCP3: FFFFFA80028FCDD0
    BCP4: 0000000000000405
    OS Version: 6_1_7600
    Service Pack: 0_0
    Product: 768_1
     

    Attached Files:

  2. kemical

    kemical Windows Forum Admin
    Staff Member Premium Supporter Microsoft MVP

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    Hi Daniel,
    thanks for posting the mini-dumps. The dumps point to memory problems so it's worth checking using something like: Memtest86+ - Advanced Memory Diagnostic Tool .
    I suggest you check one stick at a time so you know which one is the culprit. Another way would be to run the machine with only one stick installed and see if the error/bsod happens. If not then swop the stick for another and repeat, keep doing this until the machine errors out on a particular stick.
     
  3. cybercore

    cybercore New Member

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    All your dumps identify memory corruption as the cause of the crashes,

    Bug Check 0x1A: MEMORY_MANAGEMENT



    1.Update drivers* (see below)
    2.Check RAM with memtest86 (3-4 hrs or overnight)





    090210-16988-01.dmp
    Probably caused by : memory_corruption ( nt!MiRelinkStandbyPage+c6 )
    MEMORY_MANAGEMENT (1a)
    PROCESS_NAME: svchost.exe
    MODULE_NAME: nt
    IMAGE_NAME: memory_corruption
    FAILURE_BUCKET_ID: X64_0x1a_8884_nt!MiRelinkStandbyPage+c6


    090310-16426-01.dmp
    Probably caused by : hardware_ram ( ZEROED_PAGE_CORRUPTED )
    MEMORY_MANAGEMENT (1a)
    PROCESS_NAME: svchost.exe
    IMAGE_NAME: hardware_ram
    FAILURE_BUCKET_ID: X64_0x1a_8887_ZEROED_PAGE_CORRUPTED


    090310-19359-01.dmp
    Probably caused by : memory_corruption ( nt!MiRelinkStandbyPage+c6 )
    MEMORY_MANAGEMENT (1a)
    PROCESS_NAME: svchost.exe
    MODULE_NAME: nt
    IMAGE_NAME: memory_corruptionIMAGE_NAME: memory_corruption
    FAILURE_BUCKET_ID: X64_0x1a_8884_nt!MiRelinkStandbyPage+c6


    090310-22230-01.dmp
    MEMORY_MANAGEMENT (1a)

    90710-17784-01.dmp
    MEMORY_MANAGEMENT (1a)

    090410-26551-01.dmp
    MEMORY_MANAGEMENT (1a)


    Bug Check 0x1A: MEMORY_MANAGEMENT







    Drivers to update:

    ctoss2k.sys Thu Dec 08 07:04:15 2005
    Creative Audio Product by Creative Technology Ltd

    ctsfm2k.sys Thu Dec 08 07:04:05 2005
    Creative SoundFont Management Device Driver by Creative Technology Ltd (creative.com)

    ctusfsyn.sys Mon Aug 07 14:33:44 2006
    Creative SoundFont Synthesizer (32-bit) is a driver file from company Creative Technology Ltd.

    LGBusEnum.sys Wed Jul 15 01:34:45 2009
    Logitech WingMan GamePanel Software

    jraid.sys Wed May 27 08:39:35 2009
    JMicron JMB36X RAID Driver
    JMicron Technology Corp.[​IMG]
     
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  4. TorrentG

    TorrentG Banned

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    I very much doubt there is a memory issue since they're all of the same type of crash: 0x1a stops.

    Updating drivers is very likely to fix the memory corruption errors, as posted above.

    In addition, this Realtek lan driver is known to cause memory corruption:

    Rt64win7 Rt64win7.sys Thu Feb 26 04:04:13 2009

    You can update it by typing systeminfo in a command prompt. It will tell you which Realtek lan you have. Then search it's number on the left side of this link. If you have 8111, use the link itself:

    RTL8111

    ----------

    Must remove the notorious Daemon Tools and sptd.sys which crash Win7 like no tomorrow. Remove Daemon Tools normally, then use this installer/uninstaller to carefully remove sptd.sys:

    DuplexSecure - Downloads

    Reboot and install PowerIso if you still want drive emualtion.

    http://www.PowerISO.com
     
    #4 TorrentG, Sep 7, 2010
    Last edited: Sep 7, 2010
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  5. Dan84

    Dan84 New Member

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    Thanks for the help guys, I have run memtest84 previously before my post and it all worked fine.

    So far i have removed those files and programs and updated all the drivers except for a those creative ones, any idea how to update these drivers? Just need to wait and see how things run over the next 24 or so hours:

    ctoss2k.sys Thu Dec 08 07:04:15 2005
    Creative Audio Product by Creative Technology Ltd

    ctsfm2k.sys Thu Dec 08 07:04:05 2005
    Creative SoundFont Management Device Driver by Creative Technology Ltd (creative.com)

    ctusfsyn.sys Mon Aug 07 14:33:44 2006
    Creative SoundFont Synthesizer (32-bit) is a driver file from company Creative Technology Ltd.

    Cheers,
    Daniel.
     
  6. TorrentG

    TorrentG Banned

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    You're welcome. Good job.

    You'll probably need to update the Creative drivers too since they are very old and have a high chance of causing corruption as well. Besides, they're Creative drivers too and known to cause issues for sure.

    Here's how to update:

    Creative Worldwide Support > Sound Blaster
     
  7. Dan84

    Dan84 New Member

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    Ok, updated the creative drivers yesterday and just had another crash this time its a 1e, also noticed that the audio icon down in the tray says that the Audio Service is not running but sound still works so not sure whats wrong there.

    New dump files attached.

    Additional information about the problem:
    BCCode: 1e
    BCP1: FFFFFFFFC0000005
    BCP2: FFFFF80002AFDB7F
    BCP3: 0000000000000000
    BCP4: FFFFFFFFFFFFFFFF
    OS Version: 6_1_7600
    Service Pack: 0_0
    Product: 768_1

    Files that help describe the problem:
    C:\Windows\Minidump\090910-21949-01.dmp
     

    Attached Files:

  8. TorrentG

    TorrentG Banned

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    Creative drivers not updated yet.
     
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  9. Dan84

    Dan84 New Member

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    Ah geez ive installed the sound card drivers but i guess they don't update

    ctoss2k.sys Thu Dec 08 07:04:15 2005
    Creative Audio Product by Creative Technology Ltd

    ctsfm2k.sys Thu Dec 08 07:04:05 2005
    Creative SoundFont Management Device Driver by Creative Technology Ltd (creative.com)

    ctusfsyn.sys Mon Aug 07 14:33:44 2006
    Creative SoundFont Synthesizer (32-bit) is a driver file from company Creative Technology Ltd.

    Ive got no idea how to update them. But ive sent creative an email maybe they can help.
     
    #9 Dan84, Sep 9, 2010
    Last edited: Sep 9, 2010
  10. TorrentG

    TorrentG Banned

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    Which exact model is it for? The latest driver should be on their web page for it at the link above.

    You can use Driver Sweeper in safe mode to clear all previous Creative stuff, which is excellent to do because of it being Creative....if that makes any sense, heh.
     
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  11. Dan84

    Dan84 New Member

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    Its a SB X-Fi Xtreme Audio, downloaded the latest drivers and installed it but didnt do those files by the looks of it..
     
  12. TorrentG

    TorrentG Banned

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  13. Dan84

    Dan84 New Member

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    Ok, uninstalled every creative driver and software, and ran sweeper in safe mode, restarted then reinstalled the drivers.

    recieved a IRQL_NOT_LESS_OR_EQUAL error later on.

    Problem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.1.7600.2.0.0.768.3
    Locale ID: 3081

    Additional information about the problem:
    BCCode: a
    BCP1: FFFFFA7FFFFFFFE0
    BCP2: 0000000000000002
    BCP3: 0000000000000001
    BCP4: FFFFF80002AA0B7F
    OS Version: 6_1_7600
    Service Pack: 0_0
    Product: 768_1

    Files that help describe the problem:
    C:\Windows\Minidump\091010-22292-01.dmp
     

    Attached Files:

    #13 Dan84, Sep 9, 2010
    Last edited: Sep 9, 2010
  14. TorrentG

    TorrentG Banned

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    This time, it is the notorious AVG causing bsod again. Uninstall it in safe mode using the tool found here:

    AV Uninstallers - Windows 7 Forums

    Reboot and install MSE.
     
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  15. Captain Jack

    Captain Jack Extraordinary Member

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    Hello,

    Run a Hardware Diagnostic (Memory and Hard Drive) follow this link for instructions Hardware Diagnostic !! « Captain Debugger
    Make sure you run atleast 6 to 8 passes with MemTest86+ more likely it might be some hardware issue.

    - Captain
     
  16. Dan84

    Dan84 New Member

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    Removed avg, was looking like it was good 2 days without bsod then

    Problem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.1.7600.2.0.0.768.3
    Locale ID: 3081

    Additional information about the problem:
    BCCode: a
    BCP1: FFFFFA7FFFFFFFE0
    BCP2: 0000000000000002
    BCP3: 0000000000000001
    BCP4: FFFFF80002ADFB7F
    OS Version: 6_1_7600
    Service Pack: 0_0
    Product: 768_1

    Files that help describe the problem:
    C:\Windows\Minidump\091210-15428-01.dmp
     

    Attached Files:

  17. TorrentG

    TorrentG Banned

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    Update your Creative drivers. They're from before Win 7 RTM and Creative is also know to cause issues all the time. That's 2 reasons:

    P17 P17.sys Tue Apr 21 02:12:47 2009

    Creative Worldwide Support

    If you've uninstalled the Creative card and aren't using it, then delete the above driver manually in C:\Windows\System32\drivers

    then reboot.
     
  18. Captain Jack

    Captain Jack Extraordinary Member

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  19. Dan84

    Dan84 New Member

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    Thanks jack, ill give these drivers a go.
     
  20. zigzag3143

    zigzag3143 Honorable Member
    Microsoft MVP

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    While you are at it you may also want to run a memory test. This BSOD was probably caused by a driver but eventually was blamed on memory corruption.

    The file loaded in the memory stack at the time was your LOTROclient.ex. I would
    Download a copy of Memtest86 and burn the ISO to a CD using Iso Recorder or another ISO burning program. Boot from the CD, and leave it running for at least 5 or 6 passes.

    Letus know if you need help

    Ken J
    Code:
     
    Microsoft (R) Windows Debugger Version 6.11.0001.404 X86
    Copyright (c) Microsoft Corporation. All rights reserved.
    
    
    Loading Dump File [C:\Users\K\Desktop\091210-15428-01.dmp]
    Mini Kernel Dump File: Only registers and stack trace are available
    
    WARNING: Whitespace at end of path element
    Symbol search path is: SRV*C:\symbols;*http://msdl.microsoft.com/download/symbols ;srv*e:\symbols
    *http://msdl.microsoft.com/download/symbols
    Executable search path is: 
    Windows 7 Kernel Version 7600 MP (4 procs) Free x64
    Product: WinNt, suite: TerminalServer SingleUserTS Personal
    Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
    Machine Name:
    Kernel base = 0xfffff800`02a4a000 PsLoadedModuleList = 0xfffff800`02c87e50
    Debug session time: Sat Sep 11 21:25:35.630 2010 (GMT-4)
    System Uptime: 0 days 6:40:11.241
    Loading Kernel Symbols
    ...............................................................
    ................................................................
    ...............
    Loading User Symbols
    Loading unloaded module list
    .......
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck A, {fffffa7fffffffe0, 2, 1, fffff80002adfb7f}
    
    [U][I][B]Probably caused by : memory_corruption[/B][/I][/U] ( nt!MiReplenishPageSlist+100 )
    
    Followup: MachineOwner
    ---------
    
    3: kd> !analyze -v
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    IRQL_NOT_LESS_OR_EQUAL (a)
    An attempt was made to access a pageable (or completely invalid) address at an
    interrupt request level (IRQL) that is too high.  This is usually
    caused by drivers using improper addresses.
    If a kernel debugger is available get the stack backtrace.
    Arguments:
    Arg1: fffffa7fffffffe0, memory referenced
    Arg2: 0000000000000002, IRQL
    Arg3: 0000000000000001, bitfield :
        bit 0 : value 0 = read operation, 1 = write operation
        bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
    Arg4: fffff80002adfb7f, address which referenced memory
    
    Debugging Details:
    ------------------
    
    
    WRITE_ADDRESS: GetPointerFromAddress: unable to read from fffff80002cf20e0
     fffffa7fffffffe0 
    
    CURRENT_IRQL:  2
    
    FAULTING_IP: 
    nt!MiReplenishPageSlist+100
    fffff800`02adfb7f f00fba6b1000    lock bts dword ptr [rbx+10h],0
    
    CUSTOMER_CRASH_COUNT:  1
    
    DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
    
    BUGCHECK_STR:  0xA
    
    [U][I][B]PROCESS_NAME:  lotroclient.ex[/B][/I][/U]
    
    TRAP_FRAME:  fffff880096597b0 -- (.trap 0xfffff880096597b0)
    NOTE: The trap frame does not contain all registers.
    Some register values may be zeroed or incorrect.
    rax=ffffffffffffffff rbx=0000000000000000 rcx=fdffffffffffffff
    rdx=000000000000004f rsi=0000000000000000 rdi=0000000000000000
    rip=fffff80002adfb7f rsp=fffff88009659940 rbp=fffffa80066004b0
     r8=fffff80002cf4400  r9=fffffa8006600000 r10=fffffa80066004d0
    r11=fffff88009659998 r12=0000000000000000 r13=0000000000000000
    r14=0000000000000000 r15=0000000000000000
    iopl=0         nv up ei pl zr na po nc
    nt!MiReplenishPageSlist+0x100:
    fffff800`02adfb7f f00fba6b1000    lock bts dword ptr [rbx+10h],0 ds:00000000`00000010=????????
    Resetting default scope
    
    LAST_CONTROL_TRANSFER:  from fffff80002ab9ca9 to fffff80002aba740
    
    STACK_TEXT:  
    fffff880`09659668 fffff800`02ab9ca9 : 00000000`0000000a fffffa7f`ffffffe0 00000000`00000002 00000000`00000001 : nt!KeBugCheckEx
    fffff880`09659670 fffff800`02ab8920 : 00000000`00000001 fffffa7f`ffffffd0 fffffa80`07e1d000 00000000`00000000 : nt!KiBugCheckDispatch+0x69
    fffff880`096597b0 fffff800`02adfb7f : 00000000`00000000 ff305064`ff2e5366 ff0c2433`00000002 00000000`00040001 : nt!KiPageFault+0x260
    fffff880`09659940 fffff800`02ae00af : fffff800`02cf4400 00000000`0000001e fffffa80`041405a0 fffffa7f`ffffffd0 : nt!MiReplenishPageSlist+0x100
    fffff880`096599a0 fffff800`02ad5a9a : fffff680`0035e9f8 00000000`00000002 00000000`00000000 ffffffff`ffffffff : nt!MiRemoveAnyPage+0x24f
    fffff880`09659ac0 fffff800`02ab882e : 00000000`00000001 00000000`00000040 00000000`66df5901 00000000`6ae58380 : nt!MmAccessFault+0x169a
    fffff880`09659c20 00000000`6babfae2 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiPageFault+0x16e
    00000000`0ce4f02c 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x6babfae2
    
    
    STACK_COMMAND:  kb
    
    FOLLOWUP_IP: 
    nt!MiReplenishPageSlist+100
    fffff800`02adfb7f f00fba6b1000    lock bts dword ptr [rbx+10h],0
    
    SYMBOL_STACK_INDEX:  3
    
    SYMBOL_NAME:  nt!MiReplenishPageSlist+100
    
    FOLLOWUP_NAME:  MachineOwner
    
    MODULE_NAME: nt
    
    DEBUG_FLR_IMAGE_TIMESTAMP:  4c1c44a9
    
    IMAGE_NAME:  memory_corruption
    
    FAILURE_BUCKET_ID:  X64_0xA_nt!MiReplenishPageSlist+100
    
    BUCKET_ID:  X64_0xA_nt!MiReplenishPageSlist+100
    
    Followup: MachineOwner
    ---------
    
    
     

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