New Windows 7 Installation crashing

Discussion in 'Windows 7 Blue Screen of Death (BSOD)' started by baz62, Jul 18, 2011.

  1. baz62

    baz62 New Member

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    Hi
    I might be unusual in that I already have a good idea whats causing my BSODs in my new Win7 installation.
    I have old ASUS drivers which are for my P5N-E sli Motherboard I believe and one in particular ASACPI.sys
    However when I try to update this driver Windows 7 says the software for the driver is up to date! Umm no its not as its dated 2004 and I have a later driver for it to use! Any idea how to get round that issue????
    Anyway here are my specs and the CPU-Z shots etc you wanted.
    Win 7 Home Premium 32Bit Version 6.17601 SP1
    Intel Q6600 2.4Gig CPU
    2 Gig of Ram
    P5N-E Sli Motherboard
    ASUS GTX560 Ti Video Card

    Cheers
    Baz

     

    Attached Files:

  2. baz62

    baz62 New Member

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    Just had another one.:
    Had another crash so have attached the screen captures of the Blue screenview errors and the Device manager.
    So I thought I would try uninstalling the ATK0110 ACPI Utility and the graphics card and all its software. I then rebooted reinstalled the graphics card then tried to update the ATK0110 ACPI Utility driver (which had come back after the reboot(!) but this keeps on saying it has the latest driver (2004) even though I try and install a newer driver which I downloaded (ATKDrv_V1043231105_Win7_32) which has this file atkacpi.sys dated 2009 inside it. When you try and run this part PNPINST which is the exe file it comes up with the error which I have attached.
    So for some reason it doesn't want to let go of the old driver. Bad bad Windows!
     

    Attached Files:

  3. Elmer

    Elmer Extraordinary Member

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    Hi baz62 and Welcome to The Forum.

    Never rely on Windows Update or Device Manager to update your drivers until you've exhausted your PC Mfr., Motherboard Mfr. or the software/hardware Mfr. resources.

    To stop Windows installing drivers Automatically
    Go to Control Panel >> Devices and Printers, r-click your computer icon and select Device installation settings. Select Never install driver software from Windows Update >> Save Changes

    Driver Install - Manual method

    1. Download the driver and extract it to a folder.
    2. Open the Device Manager.
    3. Right click the device you wish to change the drivers for. You can select Properties > Driver > Driver Details to check you have the right device.
    4. Choose Update Driver Software.
    5. Select Browse My Computer For Driver Software.
    6. Select Let me pick from a list of device drivers on my computer.
    7. Select Have disk...
    8. Select Browse..
    9. Navigate to the extracted folder and double click on the .inf file
    10. Hit OK, then Next and the driver(s) will then begin to install.
    11. After it has installed, GoTo C:\Windows\System32\Drivers. Locate the Asacpi.sys driver, right click it and check the dates under its properties. You're looking for a "Modified" date of 2009 or 2010. Occasionally it can be a bit stubborn to change.
    There is an update here for manual install: Asus ATK0110 driver. Look under the sub-heading: Utilities. Approx. 12th one down

    Your RAM timings are set to 6-6-6-31 when it should be set to 6-6-6-18


    HTH Will look at your dumpfile. Edit!! No I won't there isn't one. I NEED SLEEP! :(
     
    #3 Elmer, Jul 19, 2011
    Last edited: Jul 19, 2011
  4. baz62

    baz62 New Member

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    Ah Yeeeeeeees I know about not using Windows update or Device manager.:cool: I meant when I try and manually install the driver, Windows would refuse to update it saying it was update. Swine machine I said! It bloody is not!:mad:
    However I did go to the link you had to see if it was a different driver to the one i got off the net and surprise surprise it was! ASUS need shooting as it had nothing about this driver with my Motherboard support! I ran the installer and it seems to have worked with the date for the driver now being 2009. The other problem driver or bit of software was the ASUSTeK Display Lower Filter but this is dated 2009 and was created on the date I installed Windows 7. Wonder if there is an update for that?
    The dump files you mention (from a couple of days ago) are attached.;)
    Fingers crossed this update has magically fixed things......but I won't hold my breath!:blow:
     

    Attached Files:

  5. Elmer

    Elmer Extraordinary Member

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    Hi Baz. Those are just my canned speeches. Everybody gets them ! :)

    Most of your dump files list the following error:
    STOP 0x00000116: VIDEO_TDR_ERROR
    Usual causes:
    Video driver, overheating, bad video card, ?BIOS, ?Power to card

    Old and incompatible drivers can and do cause issues with Windows 7, often giving false error codes.

    Outdated Drivers. Update:

    asusgsb.sys Thu Sep 27 14:14:15 2007 ASUS Virtual Video Capture Device Driver

    ATKDispLowFilter.sys Wed May 14 04:02:50 2008 ASUSTeK Display Lower Filter

    Drivers with Updates:

    nvlddmkm.sys Mon Dec 27 16:34:09 2010 nVidia Graphics Drivers.

    • Download and install Driver Sweeper.
    • Uninstall your current graphics setup through Programs and Features
    • Boot to Safe Mode
    • Run Driver Sweeper to clean up the remnants of your current Graphics Driver set up.
    • Reboot to Normal Mode.
    • Install your new Graphics Driver set up.
    Bugcheck Analysis:
    Code:
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck 116, {875c4308, 891f7c4e, 0, 2}
    
    Unable to load image \SystemRoot\system32\drivers\ATKDispLowFilter.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for ATKDispLowFilter.sys
    *** ERROR: Module load completed but symbols could not be loaded for ATKDispLowFilter.sys
    Probably caused by : ATKDispLowFilter.sys ( ATKDispLowFilter+1c4e )
    
    Followup: MachineOwner
    ---------
    
    2: kd> !Analyze
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck 116, {875c4308, 891f7c4e, 0, 2}
    
    Probably caused by : ATKDispLowFilter.sys ( ATKDispLowFilter+1c4e )
    
    Followup: MachineOwner
    Drivers:
    Code:
    8ffd0000 8fffd000   1394ohci 1394ohci.sys Sat Nov 20 10:01:11 2010 (4CE79C67)
    88c8d000 88cd5000   ACPI     ACPI.sys     Sat Nov 20 08:37:52 2010 (4CE788E0)
    8da33000 8da8d000   afd      afd.sys      Mon Apr 25 03:18:00 2011 (4DB4D9D8)
    9186d000 9187f000   AgileVpn AgileVpn.sys Tue Jul 14 00:55:00 2009 (4A5BC954)
    88e9d000 88ea6000   amdxata  amdxata.sys  Fri Mar 19 16:19:01 2010 (4BA3A3F5)
    9185a000 9185b420   ASACPI   ASACPI.sys   Fri Aug 13 03:52:52 2004 (411C2D04)
    91869000 9186cb80   asusgsb  asusgsb.sys  Thu Sep 27 14:14:15 2007 (46FBACA7)
    967a9000 967abb00   aswFsBlk aswFsBlk.SYS Mon Jul 04 12:32:10 2011 (4E11A4BA)
    96771000 967a9000   aswMonFlt aswMonFlt.sys Mon Jul 04 12:32:19 2011 (4E11A4C3)
    8da8d000 8da91200   aswRdr   aswRdr.SYS   Mon Jul 04 12:32:30 2011 (4E11A4CE)
    89519000 89589000   aswSnx   aswSnx.SYS   Mon Jul 04 12:36:42 2011 (4E11A5CA)
    8dbb6000 8dbff900   aswSP    aswSP.SYS    Mon Jul 04 12:36:30 2011 (4E11A5BE)
    895f4000 895fc900   aswTdi   aswTdi.SYS   Mon Jul 04 12:35:22 2011 (4E11A57A)
    88db2000 88dbb000   atapi    atapi.sys    Tue Jul 14 00:11:15 2009 (4A5BBF13)
    88dbb000 88dde000   ataport  ataport.SYS  Sat Nov 20 08:38:00 2010 (4CE788E8)
    891f6000 891fd900   ATKDispLowFilter ATKDispLowFilter.sys Wed May 14 04:02:50 2008 (482A565A)
    97790000 977dd000   ATMFD    ATMFD.DLL    unavailable (00000000)
    89590000 89597000   Beep     Beep.SYS     Tue Jul 14 00:45:00 2009 (4A5BC6FC)
    8dba8000 8dbb6000   blbdrive blbdrive.sys Tue Jul 14 00:23:04 2009 (4A5BC1D8)
    88aa2000 88aaa000   BOOTVID  BOOTVID.dll  Tue Jul 14 02:04:34 2009 (4A5BD9A2)
    9f8c3000 9f8dc000   bowser   bowser.sys   Wed Feb 23 04:47:32 2011 (4D649164)
    97770000 9778e000   cdd      cdd.dll      unavailable (00000000)
    894fa000 89519000   cdrom    cdrom.sys    Sat Nov 20 08:38:09 2010 (4CE788F1)
    88aec000 88b97000   CI       CI.dll       Sat Nov 20 12:05:17 2010 (4CE7B97D)
    89475000 8949a000   CLASSPNP CLASSPNP.SYS Tue Jul 14 00:11:20 2009 (4A5BBF18)
    88aaa000 88aec000   CLFS     CLFS.SYS     Tue Jul 14 00:11:10 2009 (4A5BBF0E)
    89182000 891df000   cng      cng.sys      Tue Jul 14 00:32:55 2009 (4A5BC427)
    9185c000 91869000   CompositeBus CompositeBus.sys Sat Nov 20 09:50:21 2010 (4CE799DD)
    9668a000 96697000   crashdmp crashdmp.sys Tue Jul 14 00:45:50 2009 (4A5BC72E)
    8db90000 8dba8000   dfsc     dfsc.sys     Sat Nov 20 08:42:32 2010 (4CE789F8)
    8db84000 8db90000   discache discache.sys Tue Jul 14 00:24:04 2009 (4A5BC214)
    89464000 89475000   disk     disk.sys     Tue Jul 14 00:11:28 2009 (4A5BBF20)
    8ffb7000 8ffd0000   drmk     drmk.sys     Tue Jul 14 01:36:05 2009 (4A5BD2F5)
    96697000 966a1000   dump_diskdump dump_diskdump.sys Fri Apr 22 18:35:13 2011 (4DB1BC51)
    966d9000 966ea000   dump_dumpfve dump_dumpfve.sys Tue Jul 14 00:12:47 2009 (4A5BBF6F)
    966a1000 966d9000   dump_nvstor32 dump_nvstor32.sys Fri Apr 09 10:19:21 2010 (4BBEF119)
    96680000 9668a000   Dxapi    Dxapi.sys    Tue Jul 14 00:25:25 2009 (4A5BC265)
    8fe3d000 8fef4000   dxgkrnl  dxgkrnl.sys  Sat Nov 20 09:08:14 2010 (4CE78FFE)
    8fef4000 8ff2d000   dxgmms1  dxgmms1.sys  Thu Feb 03 03:45:05 2011 (4D4A24C1)
    8db7b000 8db84000   EIO      EIO.sys      Wed Jul 22 03:34:52 2009 (4A667ACC)
    8db71000 8db7b000   ElbyCDIO ElbyCDIO.sys Thu Dec 16 22:57:56 2010 (4D0A9974)
    88eda000 88eeb000   fileinfo fileinfo.sys Tue Jul 14 00:21:51 2009 (4A5BC18F)
    88ea6000 88eda000   fltmgr   fltmgr.sys   Tue Jul 14 00:11:13 2009 (4A5BBF11)
    891ed000 891f6000   Fs_Rec   Fs_Rec.sys   Tue Jul 14 00:11:14 2009 (4A5BBF12)
    89432000 89464000   fvevol   fvevol.sys   Sat Nov 20 08:40:22 2010 (4CE78976)
    89382000 893b3000   fwpkclnt fwpkclnt.sys Sat Nov 20 08:39:08 2010 (4CE7892C)
    83212000 83249000   hal      halmacpi.dll Sat Nov 20 08:37:38 2010 (4CE788D2)
    8ff2d000 8ff4c000   HDAudBus HDAudBus.sys Sat Nov 20 09:59:28 2010 (4CE79C00)
    96630000 96680000   HdAudio  HdAudio.sys  Sat Nov 20 10:00:19 2010 (4CE79C33)
    96730000 96743000   HIDCLASS HIDCLASS.SYS Sat Nov 20 09:59:37 2010 (4CE79C09)
    96743000 96749480   HIDPARSE HIDPARSE.SYS Tue Jul 14 00:50:59 2009 (4A5BC863)
    96725000 96730000   hidusb   hidusb.sys   Sat Nov 20 09:59:38 2010 (4CE79C0A)
    9f83e000 9f8c3000   HTTP     HTTP.sys     Sat Nov 20 08:40:17 2010 (4CE78971)
    8922d000 89235000   hwpolicy hwpolicy.sys Sat Nov 20 08:37:35 2010 (4CE788CF)
    8ff88000 8ffa0000   i8042prt i8042prt.sys Tue Jul 14 00:11:23 2009 (4A5BBF1B)
    8da21000 8da33000   intelppm intelppm.sys Tue Jul 14 00:11:03 2009 (4A5BBF07)
    9190a000 91917000   kbdclass kbdclass.sys Tue Jul 14 00:11:15 2009 (4A5BBF13)
    9674a000 96756000   kbdhid   kbdhid.sys   Sat Nov 20 09:50:10 2010 (4CE799D2)
    80bb1000 80bb9000   kdcom    kdcom.dll    Tue Jul 14 02:08:58 2009 (4A5BDAAA)
    8fe00000 8fe34000   ks       ks.sys       Sat Nov 20 09:50:17 2010 (4CE799D9)
    8916f000 89182000   ksecdd   ksecdd.sys   Sat Nov 20 08:38:54 2010 (4CE7891E)
    88bbc000 88be1000   ksecpkg  ksecpkg.sys  Tue Jul 14 00:34:00 2009 (4A5BC468)
    967c6000 967d6000   lltdio   lltdio.sys   Tue Jul 14 00:53:18 2009 (4A5BC8EE)
    96756000 96771000   luafv    luafv.sys    Tue Jul 14 00:15:44 2009 (4A5BC020)
    88a0c000 88a91000   mcupdate_GenuineIntel mcupdate_GenuineIntel.dll Sat Nov 20 12:00:54 2010 (4CE7B876)
    966ea000 966f5000   monitor  monitor.sys  Tue Jul 14 00:25:58 2009 (4A5BC286)
    8ffa0000 8ffad000   mouclass mouclass.sys Tue Jul 14 00:11:15 2009 (4A5BBF13)
    88d9c000 88db2000   mountmgr mountmgr.sys Sat Nov 20 08:38:09 2010 (4CE788F1)
    9f8dc000 9f8ee000   mpsdrv   mpsdrv.sys   Tue Jul 14 00:52:52 2009 (4A5BC8D4)
    9f8ee000 9f911000   mrxsmb   mrxsmb.sys   Wed Apr 27 03:17:20 2011 (4DB77CB0)
    9f911000 9f94c000   mrxsmb10 mrxsmb10.sys Wed Apr 27 03:17:33 2011 (4DB77CBD)
    9f94c000 9f967000   mrxsmb20 mrxsmb20.sys Wed Apr 27 03:17:26 2011 (4DB77CB6)
    88e5b000 88e65000   msahci   msahci.sys   Sat Nov 20 09:50:48 2010 (4CE799F8)
    895e9000 895f4000   Msfs     Msfs.SYS     Tue Jul 14 00:11:26 2009 (4A5BBF1E)
    88cde000 88ce6000   msisadrv msisadrv.sys Tue Jul 14 00:11:09 2009 (4A5BBF0D)
    89144000 8916f000   msrpc    msrpc.sys    Tue Jul 14 00:11:59 2009 (4A5BBF3F)
    8db67000 8db71000   mssmbios mssmbios.sys Tue Jul 14 00:19:25 2009 (4A5BC0FD)
    89000000 89010000   mup      mup.sys      Tue Jul 14 00:14:14 2009 (4A5BBFC6)
    88eeb000 88fa2000   ndis     ndis.sys     Sat Nov 20 08:39:19 2010 (4CE78937)
    91897000 918a2000   ndistapi ndistapi.sys Tue Jul 14 00:54:24 2009 (4A5BC930)
    918a2000 918c4000   ndiswan  ndiswan.sys  Sat Nov 20 10:07:48 2010 (4CE79DF4)
    9199d000 919ae000   NDProxy  NDProxy.SYS  Sat Nov 20 10:07:39 2010 (4CE79DEB)
    8daea000 8daf8000   netbios  netbios.sys  Tue Jul 14 00:53:54 2009 (4A5BC912)
    8da92000 8dac4000   netbt    netbt.sys    Sat Nov 20 08:39:22 2010 (4CE7893A)
    88fa2000 88fe0000   NETIO    NETIO.SYS    Sat Nov 20 08:40:03 2010 (4CE78963)
    89400000 8940e000   Npfs     Npfs.SYS     Tue Jul 14 00:11:31 2009 (4A5BBF23)
    8db5d000 8db67000   nsiproxy nsiproxy.sys Tue Jul 14 00:12:08 2009 (4A5BBF48)
    82e00000 83212000   nt       ntkrpamp.exe Sat Apr 09 04:49:39 2011 (4D9FD753)
    89015000 89144000   Ntfs     Ntfs.sys     Sat Nov 20 08:39:08 2010 (4CE7892C)
    89589000 89590000   Null     Null.SYS     Tue Jul 14 00:11:12 2009 (4A5BBF10)
    90bfb000 90bfc040   nvBridge nvBridge.kmd Mon Dec 27 16:29:46 2010 (4D18BEFA)
    919ae000 919cf000   nvhda32v nvhda32v.sys Thu Nov 11 23:10:19 2010 (4CDC77DB)
    90201000 90bfa940   nvlddmkm nvlddmkm.sys Mon Dec 27 16:34:09 2010 (4D18C001)
    91813000 91859d80   nvmf6232 nvmf6232.sys Fri Mar 05 01:04:18 2010 (4B905892)
    88b97000 88bbc000   nvstor   nvstor.sys   Fri Mar 19 20:51:52 2010 (4BA3E3E8)
    88e65000 88e9d000   nvstor32 nvstor32.sys Fri Apr 09 10:19:21 2010 (4BBEF119)
    91662000 917bf000   P17      P17.sys      Fri Oct 16 03:11:53 2009 (4AD7D669)
    8dacb000 8daea000   pacer    pacer.sys    Tue Jul 14 00:53:58 2009 (4A5BC916)
    8ff70000 8ff88000   parport  parport.sys  Tue Jul 14 00:45:34 2009 (4A5BC71E)
    88d1b000 88d2c000   partmgr  partmgr.sys  Sat Nov 20 08:38:14 2010 (4CE788F6)
    9f967000 9f96e000   parvdm   parvdm.sys   Tue Jul 14 00:45:29 2009 (4A5BC719)
    88ce6000 88d10000   pci      pci.sys      Sat Nov 20 08:37:57 2010 (4CE788E5)
    88d87000 88d8e000   pciide   pciide.sys   Tue Jul 14 00:11:19 2009 (4A5BBF17)
    88d8e000 88d9c000   PCIIDEX  PCIIDEX.SYS  Tue Jul 14 00:11:15 2009 (4A5BBF13)
    891df000 891ed000   pcw      pcw.sys      Tue Jul 14 00:11:10 2009 (4A5BBF0E)
    98838000 988cf000   peauth   peauth.sys   Tue Jul 14 01:35:44 2009 (4A5BD2E0)
    917bf000 917ee000   portcls  portcls.sys  Tue Jul 14 00:51:00 2009 (4A5BC864)
    88a91000 88aa2000   PSHED    PSHED.dll    Tue Jul 14 02:09:36 2009 (4A5BDAD0)
    9187f000 91897000   rasl2tp  rasl2tp.sys  Tue Jul 14 00:54:33 2009 (4A5BC939)
    918c4000 918dc000   raspppoe raspppoe.sys Tue Jul 14 00:54:53 2009 (4A5BC94D)
    918dc000 918f3000   raspptp  raspptp.sys  Tue Jul 14 00:54:47 2009 (4A5BC947)
    918f3000 9190a000   rassstp  rassstp.sys  Tue Jul 14 00:54:57 2009 (4A5BC951)
    8db1c000 8db5d000   rdbss    rdbss.sys    Sat Nov 20 08:42:44 2010 (4CE78A04)
    895d1000 895d9000   RDPCDD   RDPCDD.sys   Sat Nov 20 10:22:19 2010 (4CE7A15B)
    895d9000 895e1000   rdpencdd rdpencdd.sys Tue Jul 14 01:01:39 2009 (4A5BCAE3)
    895e1000 895e9000   rdprefmp rdprefmp.sys Tue Jul 14 01:01:41 2009 (4A5BCAE5)
    89200000 8922d000   rdyboost rdyboost.sys Sat Nov 20 09:00:07 2010 (4CE78E17)
    967d6000 967e9000   rspndr   rspndr.sys   Tue Jul 14 00:53:20 2009 (4A5BC8F0)
    91923000 91949000   SCSIPORT SCSIPORT.SYS Sat Nov 20 09:50:55 2010 (4CE799FF)
    988cf000 988d9000   secdrv   secdrv.SYS   Wed Sep 13 14:18:32 2006 (45080528)
    8ff66000 8ff70000   serenum  serenum.sys  Tue Jul 14 00:45:27 2009 (4A5BC717)
    8ff4c000 8ff66000   serial   serial.sys   Tue Jul 14 00:45:33 2009 (4A5BC71D)
    893f2000 893fa000   spldr    spldr.sys    Mon May 11 17:13:47 2009 (4A084EBB)
    98957000 989a9000   srv      srv.sys      Fri Apr 29 03:46:30 2011 (4DBA2686)
    98907000 98957000   srv2     srv2.sys     Fri Apr 29 03:46:13 2011 (4DBA2675)
    988d9000 988fa000   srvnet   srvnet.sys   Fri Apr 29 03:46:08 2011 (4DBA2670)
    88e13000 88e5b000   storport storport.sys Sat Nov 20 09:50:58 2010 (4CE79A02)
    91949000 9194a380   swenum   swenum.sys   Tue Jul 14 00:45:08 2009 (4A5BC704)
    89238000 89382000   tcpip    tcpip.sys    Mon Apr 25 03:18:36 2011 (4DB4D9FC)
    988fa000 98907000   tcpipreg tcpipreg.sys Sat Nov 20 10:07:13 2010 (4CE79DD1)
    89425000 89431000   TDI      TDI.SYS      Sat Nov 20 08:39:18 2010 (4CE78936)
    8940e000 89425000   tdx      tdx.sys      Sat Nov 20 08:39:17 2010 (4CE78935)
    8db0b000 8db1c000   termdd   termdd.sys   Sat Nov 20 10:21:10 2010 (4CE7A116)
    97740000 97749000   TSDDD    TSDDD.dll    unavailable (00000000)
    8da00000 8da21000   tunnel   tunnel.sys   Sat Nov 20 10:06:40 2010 (4CE79DB0)
    9194b000 91959000   umbus    umbus.sys    Sat Nov 20 10:00:23 2010 (4CE79C37)
    9670e000 96725000   usbccgp  usbccgp.sys  Sat Nov 20 10:00:08 2010 (4CE79C28)
    9670c000 9670d700   USBD     USBD.SYS     Tue Jul 14 00:51:05 2009 (4A5BC869)
    91653000 91662000   usbehci  usbehci.sys  Sat Nov 20 09:59:43 2010 (4CE79C0F)
    91959000 9199d000   usbhub   usbhub.sys   Sat Nov 20 10:00:34 2010 (4CE79C42)
    8ffad000 8ffb7000   usbohci  usbohci.sys  Tue Jul 14 00:51:14 2009 (4A5BC872)
    91608000 91653000   USBPORT  USBPORT.SYS  Sat Nov 20 09:59:49 2010 (4CE79C15)
    966f5000 9670c000   USBSTOR  USBSTOR.SYS  Sat Nov 20 09:59:48 2010 (4CE79C14)
    91917000 91923000   VClone   VClone.sys   Sat Jan 15 16:20:14 2011 (4D31C93E)
    88d10000 88d1b000   vdrvroot vdrvroot.sys Tue Jul 14 00:46:19 2009 (4A5BC74B)
    89597000 895a3000   vga      vga.sys      Tue Jul 14 00:25:50 2009 (4A5BC27E)
    895a3000 895c4000   VIDEOPRT VIDEOPRT.SYS Tue Jul 14 00:25:49 2009 (4A5BC27D)
    88d2c000 88d3c000   volmgr   volmgr.sys   Sat Nov 20 08:38:06 2010 (4CE788EE)
    88d3c000 88d87000   volmgrx  volmgrx.sys  Tue Jul 14 00:11:41 2009 (4A5BBF2D)
    893b3000 893f2000   volsnap  volsnap.sys  Sat Nov 20 08:38:13 2010 (4CE788F5)
    8daf8000 8db0b000   wanarp   wanarp.sys   Sat Nov 20 10:07:45 2010 (4CE79DF1)
    895c4000 895d1000   watchdog watchdog.sys Tue Jul 14 00:24:10 2009 (4A5BC21A)
    88c0e000 88c7f000   Wdf01000 Wdf01000.sys Tue Jul 14 00:11:36 2009 (4A5BBF28)
    88c7f000 88c8d000   WDFLDR   WDFLDR.SYS   Tue Jul 14 00:11:25 2009 (4A5BBF1D)
    8dac4000 8dacb000   wfplwf   wfplwf.sys   Tue Jul 14 00:53:51 2009 (4A5BC90F)
    974e0000 9772e000   win32k   win32k.sys   unavailable (00000000)
    88cd5000 88cde000   WMILIB   WMILIB.SYS   Tue Jul 14 00:11:22 2009 (4A5BBF1A)
    967ac000 967c6000   WudfPf   WudfPf.sys   Sat Nov 20 09:58:55 2010 (4CE79BDF)
    
    Unloaded modules:
    8949a000 894a7000   crashdmp.sys
        Timestamp: unavailable (00000000)
        Checksum:  00000000
        ImageSize:  0000D000
    894a7000 894b1000   dump_storpor
        Timestamp: unavailable (00000000)
        Checksum:  00000000
        ImageSize:  0000A000
    894b1000 894e9000   dump_nvstor3
        Timestamp: unavailable (00000000)
        Checksum:  00000000
        ImageSize:  00038000
    894e9000 894fa000   dump_dumpfve
        Timestamp: unavailable (00000000)
        Checksum:  00000000
        ImageSize:  00011000
    Let us know how it goes. If you get further problems with blue screens, attach your new dump files and details and we'll move on from there.


    HTH.
     
    #5 Elmer, Jul 19, 2011
    Last edited: Jul 19, 2011
  6. baz62

    baz62 New Member

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    Thanks for that I'll have a look at that tomorrow (bedtime for me here). I forgot to mention I have had this video card for a month or so but running on Windows XP (which I still have fully installed on a separate hard drive just in case the installation did not go well :noise:) and has been behaving fine on that system.
    Anyway I'll let you know how I get on.
    Cheers
     
  7. baz62

    baz62 New Member

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    Had another crash (its always minutes straight after I boot into Windows 7 too) and followed your instructions.
    The two drivers you mention ATKDispLowFilter.sys and asusgsb.sys seem to have dates saying they were created on 17/2/2009 so hope that's the latest :pray:
    Heres the last dump before I redid the Graphics drivers. Interested to see if the dates for those drivers have changed!
    Ignore the Bluescreen txt file thats a mistake:cool:
     

    Attached Files:

  8. zigzag3143

    zigzag3143 Honorable Member
    Microsoft MVP

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    Still the same kind of crash (as Emler correctly said) BCC 116, but the file causing it now is different and may have been the problem all along. The crash was Related to ATKDispLowFilter.sys ATKDispLowFilter from ASUSTeK Computer..

    Yours is dated

    ATKDispLowFilter.sys 5/13/2008 11:02:50 PM ATKDispLowFilter.sys+1c4e 0x8e3f7000 0x8e3fe900 0x00007900 0x482a565a

    That absolutely could be the cause of the could boot crash. I would go to Asus and get the newest available and install it.




    Kudo's to Elmer for a great read.
     
  9. Elmer

    Elmer Extraordinary Member

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    Why, Thank you Ken! :aww: (Good ole HS204!)

    @Baz Just for reference the best date entry to check for the actual date is the modified one. This is because I could modify a 1970 file in 1980 for a program but you could create it on your PC in 2011, the same date you last accessed it to check its date! This doesn't always happen btw! (does that make sense?? :confused:)
     
  10. baz62

    baz62 New Member

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    yes Elmer you are a legend! I don't want to jump the gun but I'm on my third boot and no issues so far....................The Modified date of ATKDispLowFilter.sys says 5/2/2009. I'll have a look and see if I can find a newer one though. I'll let you know how I get on.
    Also Elmer you mentioned my RAM setting were not correct. Not sure why they have changed as I don't fiddle with them. How do about changing them?
     
  11. baz62

    baz62 New Member

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    Woah not sure what that extra stuff is in my post. Finger trouble probably ha ha. I went back and deleted the "stuff" so ignore this:tongue:
     
    #11 baz62, Jul 20, 2011
    Last edited: Jul 20, 2011
  12. Elmer

    Elmer Extraordinary Member

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    I've read somewhere that the ATKDispLowFilter.sys driver (and possibly the asusgsb.sys driver) is part of ASUS Smart Doctor.
    If it gives any more trouble you'd be better off uninstalling it.
     
  13. baz62

    baz62 New Member

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    I have uninstalled Smart Doctor so will see how we go. I did have a crash last night as I left my PC paused on a game and about an hour or so later I went back and found I was looking at the log in screen. Yep it had rebooted after "unexpectedly shutting down".
    I'll let you know how it goes with Smart Doctor uninstalled.
     
  14. Elmer

    Elmer Extraordinary Member

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    Could you do me a favour now you've uninstalled Smart Doctor?

    Can you search your PC and see if you can find either of those drivers?

    I'm curious as to whether they actually are part of Smart Doctor!
     
  15. baz62

    baz62 New Member

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    I booted up this morning after no problems last night and straight away after getting to the desktop it went to a black screen then back to desktop with a message that the Graphics display driver had been restarted etc etc etc. Smart Doctor is gone but both those pesky ASUS drivers are still there. Surely they are the up to date drivers now as I've run the update for the ASUS (Nvidia) chipset and the update for the ASUS drivers and the graphics card.
    What would happen if I deleted them out of windows? Probably make things worse I'll bet.
    Its been running now for about 10 minutes or so with none of the usual issues (like locking up then black screen then back to desktop then repeat) so we must have improved something. The hard drive is busy though so I'm wondering if its getting ready to make my day!
    I suppose the other thing to try is a repair install or a complete one. Now I know what drivers I should be usingperhaps a fresh one would help?
    What do you think?

    I've attached the latest dump files for your viewing pleasure. :confused:

    EDIT: Just a crazy thought would XP (even thought its installed on a seperate hard drive be causing this?
     

    Attached Files:

  16. Elmer

    Elmer Extraordinary Member

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    Well baz,
    Sorry to have led you up the wrong path re: those two drivers. Nearly joined the other forum to say they were wrong but noticed the thread was 18mths old so didn't bother! You could rename the drivers from .sys to .bak. This will stop them from loading but also "break" anything they are related to. If you tried that I'd suggest you make a restore point before going ahead.

    Which graphics card do you have? (Actually, if you could fill in some of your specs under your user profile it would be a great help!!)
    Might be worth re-setting / installing your graphics drivers.
    • Download and install Driver Sweeper.
    • Uninstall your current Graphics setup through Programs and Features
    • Boot to Safe Mode
    • Run Driver Sweeper to clean up the remnants of your current Graphics set up.
    • Reboot to Normal Mode.
    • Install your new Graphics set up.

    Update:
    RTKVHDA.sys Tue Jul 28 14:02:38 2009 Realtek HD Audio R2.63

    As to XP affecting it? Seeing as I can't find my XP key ( :( ) I've never been able to dual boot so I can't really comment. But a gut instinct tells me that XP being on another drive would only affect things during the actual boot process.
     
    #16 Elmer, Jul 23, 2011
    Last edited: Jul 23, 2011
  17. baz62

    baz62 New Member

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    Hell sorry I thought I had posted them! Here you go:
    Win 7 Home Premium 32Bit Version 6.17601 SP1
    Intel Q6600 2.4Gig CPU
    2 Gig of Ram
    P5N-E Sli Motherboard
    ASUS GTX560 Ti Video Card

    And not long after I posted yesterday the PC did start behaving as before and I rebooted back to XP! And no problem about going up any garden paths we need to try these things after all.:D
    One thing I am wondering is this Realtek driver. Its for the motherboard sound
    I have a Creative Sound card installed but I'm not using it (long story) but have my sound cables plugged into the motherboard sockets.
    Now the Video Card software installs its own HD audio software so I was wondering about a conflict? Plus Creative drivers keep on re appearing (even though I've got the auto detect function disabled (!))
    So I might try two things.
    First i'll plug in the sound into my sound card.
    Second, I'll remove the card altogether.
    Of course XP doesn't seem to have an issue with the sound but you never know. I'll try renaming those drivers first and re doing the graphics drivers and see what that does first.
    Wish me luck!
     
    #17 baz62, Jul 23, 2011
    Last edited: Jul 23, 2011
  18. baz62

    baz62 New Member

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    Ok I did what you suggested and now there are 3 files changed from .sys to .BAK they are Asacpi.sys, ATKDisplowfilter.sys and asusgsb.sys. The reason for the last one was I did the first 2 then re installed the Graphics driver and a minute after I got to the Desktop the Graphics Driver crashed and restarted. So as we had talked about that one I tried that one too but same result. Seems to me the PC boots happily into Windows 7 without any problems but as soon as you introduce the Graphics Driver whamo instant problem. I've attached another dump file load for you to look at, maybe with those drivers disabled it will show something else. Oh and I updated that RealTek audio driver too.:up:
     

    Attached Files:

  19. Elmer

    Elmer Extraordinary Member

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    STOP 0x00000116: VIDEO_TDR_ERROR
    Usual causes:
    Video driver, overheating, bad video card, ?BIOS, ?Power to card.

    Your latest dump file lists nvlddmkm.sys as the probable cause (graphics driver).

    For now, while you are still getting BSOD's uninstall Avast! as it has been known to cause issues on some Win 7 systems.
    Uninstall Avast then use the Avast ASW Clear Tool to clear up. Download BSOD friendly Microsoft Security Essentials as its replacement. Make sure Windows firewall is enabled!
    Once everything has settled feel free to re-install Avast.

    Update:
    AsUpIO.sys Mon Jul 06 03:21:27 2009 ASUS hardware monitoring software related.

    Run sfc /scannow to check your system files are in good order.

    Physically re-seat your graphics card in your machine. Can you then stress test it.

    Bugcheck Analysis:
    Code:
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck 116, {84dba510, 8f542b2c, 0, 2}
    
    Unable to load image \SystemRoot\system32\DRIVERS\nvlddmkm.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for nvlddmkm.sys
    *** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
    Probably caused by : nvlddmkm.sys ( nvlddmkm+11fb2c )
    
    Followup: MachineOwner
    ---------
    
    2: kd> !analyze -v
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    VIDEO_TDR_FAILURE (116)
    Attempt to reset the display driver and recover from timeout failed.
    Arguments:
    Arg1: 84dba510, Optional pointer to internal TDR recovery context (TDR_RECOVERY_CONTEXT).
    Arg2: 8f542b2c, The pointer into responsible device driver module (e.g. owner tag).
    Arg3: 00000000, Optional error code (NTSTATUS) of the last failed operation.
    Arg4: 00000002, Optional internal context dependent data.
    
    Debugging Details:
    ------------------
    
    
    FAULTING_IP: 
    nvlddmkm+11fb2c
    8f542b2c 55              push    ebp
    
    DEFAULT_BUCKET_ID:  GRAPHICS_DRIVER_TDR_FAULT
    
    CUSTOMER_CRASH_COUNT:  1
    
    BUGCHECK_STR:  0x116
    
    PROCESS_NAME:  System
    
    CURRENT_IRQL:  0
    
    STACK_TEXT:  
    8a18db74 8fee107b 00000116 84dba510 8f542b2c nt!KeBugCheckEx+0x1e
    8a18db98 8fed5937 8f542b2c 00000000 00000002 dxgkrnl!TdrBugcheckOnTimeout+0x8d
    8a18dbbc 8ff1192c 00000000 00000102 8767a788 dxgkrnl!TdrIsRecoveryRequired+0xb8
    8a18dc34 8ff3b944 fffffcfb 00004635 00000000 dxgmms1!VidSchiReportHwHang+0x3c0
    8a18dc5c 8ff3c065 00000000 00000000 00000000 dxgmms1!VidSchiCheckHwProgress+0x68
    8a18dc98 8ff188f0 8a18dc90 8512e9f8 86450270 dxgmms1!VidSchiWaitForSchedulerEvents+0x1b1
    8a18dd28 8ff3d3c9 8767a788 82e4c50e 8767a788 dxgmms1!VidSchiScheduleCommandToRun+0xaa
    8a18dd3c 8ff3d485 8767a788 00000000 87687d48 dxgmms1!VidSchiRun_PriorityTable+0xf
    8a18dd50 8301df64 8767a788 a843fa6b 00000000 dxgmms1!VidSchiWorkerThread+0x7f
    8a18dd90 82ec6219 8ff3d406 8767a788 00000000 nt!PspSystemThreadStartup+0x9e
    00000000 00000000 00000000 00000000 00000000 nt!KiThreadStartup+0x19
    
    
    STACK_COMMAND:  .bugcheck ; kb
    
    FOLLOWUP_IP: 
    nvlddmkm+11fb2c
    8f542b2c 55              push    ebp
    
    SYMBOL_NAME:  nvlddmkm+11fb2c
    
    FOLLOWUP_NAME:  MachineOwner
    
    MODULE_NAME: nvlddmkm
    
    IMAGE_NAME:  nvlddmkm.sys
    
    DEBUG_FLR_IMAGE_TIMESTAMP:  4dd73a6b
    
    FAILURE_BUCKET_ID:  0x116_IMAGE_nvlddmkm.sys
    
    BUCKET_ID:  0x116_IMAGE_nvlddmkm.sys
    
    Followup: MachineOwner
    There's an interesting (if old) thread regarding 116 errors on the nVidia Forum
     
    #19 Elmer, Jul 24, 2011
    Last edited: Jul 24, 2011
  20. baz62

    baz62 New Member

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    Ok uninstalled Avast and have MSE running now. Is this a good bit of software? I usually use AVG (its on my XP installation) and onluy used Avast because my brother in law raved about it.
    Ran the stress test, it got up to approx 63 degrees after a minute or so and then stayed there. i'll do another one and leave it longer to see if anything happens.
    Interestingly when I was booting in and out of Windows it wanted to do an update. (Note the Nvidia drivers were uninstalled at the time)
    When i got to my desktop my resolution was back up! So as part of the update it had re installed the drivers! DirectX says its now using version 8.17.12.7533 which I presume is the one I've been trying to use.
    So far (I'm typing quietly in case the computer hears it...) no crash!:hide:

    Ok let it run for 10 minutes and no issues. Temperature stable at 65/66 degrees C
    Other specs:
    14FPS
    7900 frames
    VDDC: 0.987V
    Fan Speed: 48% (2550 RPM)
    GPU Load: 99%
    Mem Load: 16%
     
    #20 baz62, Jul 25, 2011
    Last edited: Jul 25, 2011

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