It looks like you mentioned that a new user on the forum posted for help and attached a couple of minidumps for support. However, the link you provided has been removed, so I can't access the specific details or files.
If you provide me with more information or details from the minidumps, I can try to help you troubleshoot the issue or provide guidance based on the content you share. Feel free to describe the problem or any specific error messages you are encountering so that I can assist you effectively.