No Connectivity to a Public Network

Discussion in 'Windows 7 Networking' started by Jaye Ems, May 4, 2012.

  1. Jaye Ems

    Jaye Ems New Member

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    Greetings.

    I am having a problem connecting to the internet in a public library where all other laptop users are connecting successfully. The curious part of the connectivity issue (to me, anyway) is that according to my computer I AM connected to the network. I have provided some screen caps of the issue (links below), and tried to run the Intel ProSet Wireless Tools diagnostic to troubleshoot the problem of connectivity. The test run by my computer indicated that my Ping Test failed… “Response: Default Gateway, DHCP server No Response.”
    Any recommendations on how to proceed?

    Thanks for the assist.

    PING TEST: http://i47.tinypic.com/fe30o7.jpg
    LIBRARY CONNECTED: http://i50.tinypic.com/o69pxf.jpg
    BASIC NETWORK INFO: http://i49.tinypic.com/2jct1rt.jpg
     
  2. patcooke

    patcooke Microsoft MVP
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    Go to network and sharing centre, click on "change adapter settings", right click on wireless adapter, select properties, left click on "Internet protocol version 4", click on "properties". Ensure that both of the options "obtain ip address automatically" and "obtain dns server address automatically" are both selected.
     
  3. Jaye Ems

    Jaye Ems New Member

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    worked like a charm.

    thanks for the assistance.
     
  4. patcooke

    patcooke Microsoft MVP
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    Glad to hear - and thanks for the feedback.
     

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