'npsvctrig.sys' causing BSOD on Windows 8.1

NerferMC

Member
I'm starting to get frequent Bluescreens, always having an error code PAGE_FAULT_IN_NONPAGED_AREA.
I checked the event viewer, before the bluescreen, there is an event called 'npsvctrig.sys' with FilterManager

File System Filter 'npsvctrig' (6.3, ‎2013‎-‎08‎-‎22T12:10:04.000000000Z) has successfully loaded and registered with Filter Manager.
Event ID: 6

and Critical stop with an exact date and time from the minidump file.

The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.
Event ID: 41
Edit: April 12, 2019 .dmp file have an error code ATTEMPTED_EXECUTE_OF_NOEXECUTE_MEMORY during the bsod.
I cannot type long more because I was avoiding bsod at this point.
 


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Last edited:

Neemobeer

Windows Forum Team
Staff member
Upload your dump files
 


NerferMC

Member
I cannot have access to upload and zip .dmp files while I am on Administrator. Can I get some help?
Nevermind, I zipped them by copying .dmp files to desktop.
 


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Neemobeer

Windows Forum Team
Staff member
Just right click the Minidump folder > send to > compressed (zipped) folder upload the zip file created
 


NerferMC

Member
Another BSOD occured
KERNEL SECURITY CHECK FAILURE
(uploaded with android phone)

Another .dmp file after the bsod
 


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kemical

Windows Forum Admin
Staff member
Premium Supporter
I took a quick look and you may have some corruption within the system. Try running these scans:

File scans
Open an 'admin command prompt'. Type:
sfc /scannow
press enter and await results

In the same command prompt and after the above scan has finished type:
dism /online /cleanup-image /restorehealth
Press enter and await results (longer this time).

If the first scan found files it could not repair but the second scan is successful, run the first scan again using the same command prompt box and this time it should repair the files found.
 


NerferMC

Member
I took a quick look and you may have some corruption within the system. Try running these scans:

File scans
Open an 'admin command prompt'. Type:
sfc /scannow
press enter and await results

In the same command prompt and after the above scan has finished type:
dism /online /cleanup-image /restorehealth
Press enter and await results (longer this time).

If the first scan found files it could not repair but the second scan is successful, run the first scan again using the same command prompt box and this time it should repair the files found.
Oh, Thanks! The repair is complete...
BUT...I am observing the computer for 1 week if there are no more errors!
 


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kemical

Windows Forum Admin
Staff member
Premium Supporter
Please post back with new dump files if errors continue.
 


NerferMC

Member
Please post back with new dump files if errors continue.
I got another BSOD. I will upload .dmp files when I logged in to my computer.
It happened while I update my Visual Studio version.
I checked the event viewer, npsvctrig.sys still triggering the bsod.
 


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Last edited:

kemical

Windows Forum Admin
Staff member
Premium Supporter
Hi,
can you confirm your notebook is the EME528 model?

I check the E machines website for your model as your drivers are very old. All I could find were drivers for Windows 7 64bit and of course your running Win 8.1.
Notebooks and laptops need to use driver supplied by the manufacturer otherwise bugs can appear.

Did you update or install anything new recently?
 


NerferMC

Member
Hi,
can you confirm your notebook is the EME528 model?

I check the E machines website for your model as your drivers are very old. All I could find were drivers for Windows 7 64bit and of course your running Win 8.1.
Notebooks and laptops need to use driver supplied by the manufacturer otherwise bugs can appear.

Did you update or install anything new recently?
Yes, EME528 is my Computer Model

I installed a RAM last year (1 GB RAM) and I was having no problems at all. I didn't update any drivers. and I didn't install any new software before the bluescreens.
 


kemical

Windows Forum Admin
Staff member
Premium Supporter
Try running these batch of basic tests in order to check the system over.

Open a admin command prompt and type:

chkdsk/f

Press enter (you may need to reboot) and this will scan the HDD for errors.

Test your RAM.

This very basic guide will show you how:
How to Test PC RAM with MemTest86

Uninstall any old apps you no longer use, check your add and remove section.

Have you run windows updates recently as the file causing the error is a windows file.
 


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