often unexpected shut down

Discussion in 'Windows 7 Help and Support' started by 201power, Jul 14, 2012.

  1. 201power

    201power New Member

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    Hi guys

    Recently I've experienced often unexpected shutdown.
    Can you guys help me on this?
    Normally the shutdown won't have minidump file, this time I caught one!
    I've attached the minidump file and sysdata file in the attachment.
    Thanks a lot!

    Problem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.1.7601.2.1.0.256.48
    Locale ID: 2052


    Additional information about the problem:
    BCCode: c000021a
    BCP1: 89E0A878
    BCP2: 00000000
    BCP3: C0000001
    BCP4: 00100A74
    OS Version: 6_1_7601
    Service Pack: 1_0
    Product: 256_1
     

    Attached Files:

  2. 201power

    201power New Member

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    Anyone help? thanks in advance!
     
  3. Saltgrass

    Saltgrass Excellent Member
    Microsoft Community Contributor

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