- Thread Author
- #1
Hi guys
Recently I've experienced often unexpected shutdown.
Can you guys help me on this?
Normally the shutdown won't have minidump file, this time I caught one!
I've attached the minidump file and sysdata file in the attachment.
Thanks a lot!
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 2052
Additional information about the problem:
BCCode: c000021a
BCP1: 89E0A878
BCP2: 00000000
BCP3: C0000001
BCP4: 00100A74
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1
Recently I've experienced often unexpected shutdown.
Can you guys help me on this?
Normally the shutdown won't have minidump file, this time I caught one!
I've attached the minidump file and sysdata file in the attachment.
Thanks a lot!
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 2052
Additional information about the problem:
BCCode: c000021a
BCP1: 89E0A878
BCP2: 00000000
BCP3: C0000001
BCP4: 00100A74
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1