Password Virus Issue ???? Please help !

#1
Hello, so basically here's my problem.. i opened my laptop turned it on.. once i get to the main sign in page there's a ton of Characters already entered in my password box.. so i deleted them and entered my password at which point it said i had an incorrect password. I've tried resetting the computer.. pulling out the battery i've even gone online and burned a windows 7 password resetter to a disc.. and even that wont let me get in to reset the password.. is this a virus ? and if so how can i get into my account to try and get rid of it ? I appreciate any help or advice you can give me.. thanks !!
 


kaos

Senior Member
#2
boot in safe mode with command promt

if you can get the command promt box type

net user administrator /active:yes

restart the pc, login as the new account that has popped up reset the account through that admin account
 


This website is not affiliated, owned, or endorsed by Microsoft Corporation. It is a member of the Microsoft Partner Program.