PC blocked after right click on directories or left click on File Explorer

Discussion in 'Windows 8 Help and Support' started by Matteo Gagliardi, Dec 15, 2014.

  1. Matteo Gagliardi

    Matteo Gagliardi New Member

    Dec 15, 2014
    Likes Received:
    I have already asked for some help on the Windows Forum but I didn't get any reasonable solution to my problem (that is becoming really annoying).

    I get a block of the PC (sort of "Application not Responding" but for the whole system) as soon as I left click on File Explorer or right click on any directory; not on: files, shortcuts,...
    Note_1: This problem rose after the update from Windows 8.0 to Windows 8.1
    Note_2: I don't get any Dump file from this error

    Please help me, thanks
  2. kemical

    kemical Windows Forum Admin
    Staff Member Premium Supporter Microsoft MVP

    Aug 28, 2007
    Likes Received:
    Sounds like the install didn't go too well. If you can find command prompt, right click on it and run as admin. Type
    sfc /scannow
    Press enter and await results

    If the above fails to fix it then you might have to start all over again unless the machine isn't compatible for windows 8.1. What is the actual machine you have?

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