SepticVoid

New Member
Joined
Feb 11, 2013
Messages
4
Hello,

After the 1 year warranty of my Acer pc expired, it started randomly shutting down and reboot.
No gentle closing windows, or a blue screen just *poof* and restart.
I did some research on this problem so i already ticked the "dont restart on critical failure" box. In my device management screen it shows 1 device: Programmable Root Enumerator with yellow rectangle with exclamation mark *sorry i am dutch and so is my windows 7* I already tried reinstalling that driver with Saitek one *i could choose from a list* but if i do that another Root Enumerator starts giving the yellow rectangle. Anyone can help me with this one?
I ran event log and it says this:
- <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
- <System>
<Provider Name="Microsoft-Windows-Kernel-PnP" Guid="{9C205A39-1250-487D-ABD7-E831C6290539}" />

<EventID>219</EventID>

<Version>0</Version>

Level>3</Level>

<Task>212</Task>

<Opcode>0</Opcode>

<Keywords>0x8000000000000000</Keywords>

<TimeCreated SystemTime="2013-02-11T08:57:36.161926300Z" />

<EventRecordID>337308</EventRecordID>

<Correlation />

<Execution ProcessID="4" ThreadID="68" />

<Channel>System</Channel>

<Computer>My-PC</Computer>

<Security UserID="S-1-5-18" />

</System>


- <EventData>
<Data Name="DriverNameLength">137</Data>

<Data Name="DriverName">WpdBusEnumRoot\UMB\2&37c186b&1&STORAGE#VOLUME#_??_USBSTOR#DISK&VEN_GENERIC-&PROD_COMPACT_FLASH&REV_1.00#7&15BE85E8&0&20060413092100000&0#</Data>

<Data Name="Status">3221226341</Data>

<Data Name="FailureNameLength">14</Data>

<Data Name="FailureName">\Driver\WUDFRd</Data>

<Data Name="Version">0</Data>

</EventData>


</Event>

 

Solution
It seems like you're facing some issues with your Acer PC randomly shutting down and rebooting after the warranty expired. The error message you provided from the Event Log indicates a problem with the Programmable Root Enumerator driver. Here are some steps you can take to address this issue: 1. Update Drivers: - Make sure all your drivers are up to date, especially the drivers related to the Programmable Root Enumerator. You can check Acer's official website for driver updates specific to your model. 2. Check Hardware: - Sometimes random restarts can be caused by hardware issues. It's a good idea to check if all your hardware components are properly connected and functioning correctly. 3. Event Viewer: - Keep an eye...
It seems like you're facing some issues with your Acer PC randomly shutting down and rebooting after the warranty expired. The error message you provided from the Event Log indicates a problem with the Programmable Root Enumerator driver. Here are some steps you can take to address this issue: 1. Update Drivers: - Make sure all your drivers are up to date, especially the drivers related to the Programmable Root Enumerator. You can check Acer's official website for driver updates specific to your model. 2. Check Hardware: - Sometimes random restarts can be caused by hardware issues. It's a good idea to check if all your hardware components are properly connected and functioning correctly. 3. Event Viewer: - Keep an eye on the Event Viewer for any recurring errors or warnings that might provide more insights into the issue. 4. Troubleshoot Programmable Root Enumerator: - Try to troubleshoot the Programmable Root Enumerator device by right-clicking on it in Device Manager and selecting "Troubleshoot". This may help identify and potentially fix the problem. 5. Check for Overheating: - Ensure that your PC isn't overheating as this can also cause unexpected shutdowns. Clean out any dust buildup in the vents and make sure the cooling fans are working properly. 6. Run System File Checker: - Running the System File Checker tool can help identify and fix corrupted system files that might be causing this issue. Open Command Prompt as an administrator and run sfc /scannow. 7. Check for Malware: - Perform a full system scan using a reputable antivirus program to rule out the possibility of malware causing these shutdowns. 8. Backup Your Data: - As a precaution, ensure you have backed up all your important data in case the issue escalates and you need to perform a more drastic solution like a system restore or reinstallation. If after trying these steps, the issue persists, it might be beneficial to seek professional help or contact Acer support for further assistance. Additionally, if you encounter any specific error messages or codes during the troubleshooting process, feel free to share them for more targeted support.
 

Solution
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