At work we start all repairs with a set of diagnostics. Often they find problems that weren't even expected. It's a waste of time to try to fix software on a system that has hardware problems.
Please try these free diagnostics for starters: Initial Hardware Diagnostics
Also, please ensure that you have ALL available Windows Updates (it may take several trips to get them all).
Installing Windows 7 Service Pack 1
1. Visit the PC manufacturer's website and update ALL drivers. DO NOT use Windows Update or the "Update drivers" function of Device Manager.
2. Check Device Manager for any unknown/disabled devices - if there are unknown/disabled devices, fix them with the latest drivers from the device manufacturer's website (not the PC Manufacturer)
3. Visit Windows Update and get all updates (may take repeated visits)
4. Visit Windows Update and get Service Pack 1 (usually under Important Updates). Read these notes for installing SP1: Steps to follow before you install Windows 7 SP1 and Windows Server 2008 R2 SP1 from the Microsoft Download Center
5. Visit Windows Update and get any other available updates. May take repeated visits, but keep it up until you get several "Windows is updated" results.
If you're having difficulties with installing a Service Pack, please use the SURTool from this link: What is the System Update Readiness Tool?
Also, check out this troubleshooting link from Microsoft: Troubleshoot problems installing Service Pack 1 (SP1) for Windows 7 and Windows Server 2008 R2
I have had limited success in installing updates/Service Packs when using a "clean boot". I suspect that I'm just bypassing the problem - and that it can come back to bite me in the butt later on.
[FONT=lucida console]**************************Mon Apr 22 14:52:40.648 2013 (UTC - 4:00)**************************
Loading Dump File [C:\Users\Owner\SysnativeBSODApps\042213-20389-01.dmp]
Windows 7 Kernel Version 7600 MP (4 procs) Free x64
[B][COLOR=RED]Missing Windows 7 Service Pack 1[/COLOR][/B]
Built by: [B]7600[/B].16385.amd64fre.win7_rtm.090713-1255
System Uptime:[B]0 days 0:04:04.741[/B]
Probably caused by :[B]hardware_ram ( ZEROED_PAGE_CORRUPTED )[/B]
BugCheck [B]1A, {8887, fffffa80009b7000, fffffa8003d3f8c0, 105}[/B]
BugCheck Info: [URL="http://www.carrona.org/bsodindx.html#0x0000001A"]MEMORY_MANAGEMENT (1a)[/URL]
Arguments:
Arg1: 0000000000008887, The subtype of the bugcheck.
Arg2: fffffa80009b7000
Arg3: fffffa8003d3f8c0
Arg4: 0000000000000105
BUGCHECK_STR: 0x1a_8887
PROCESS_NAME: WerFault.exe
FAILURE_BUCKET_ID: [B]X64_0x1a_8887_ZEROED_PAGE_CORRUPTED[/B]
CPUID: "Intel(R) Core(TM) i5-3570K CPU @ 3.40GHz"
MaxSpeed: 3400
CurrentSpeed: [B]3410[/B]
BIOS Version 1805
BIOS Release Date 12/19/2012
Manufacturer System manufacturer
Product Name System Product Name
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Mon Apr 22 14:47:18.870 2013 (UTC - 4:00)**************************
Loading Dump File [C:\Users\Owner\SysnativeBSODApps\042213-20904-01.dmp]
Windows 7 Kernel Version 7600 MP (4 procs) Free x64
[B][COLOR=RED]Missing Windows 7 Service Pack 1[/COLOR][/B]
Built by: [B]7600[/B].16385.amd64fre.win7_rtm.090713-1255
System Uptime:[B]0 days 0:00:13.963[/B]
*** WARNING: Unable to verify timestamp for dxgkrnl.sys
*** ERROR: Module load completed but symbols could not be loaded for dxgkrnl.sys
Probably caused by :[B]dxgkrnl.sys ( dxgkrnl+87970 )[/B]
BugCheck [B]1A, {1236, fffffa80068ce3d0, fffffa80068ce408, dbbab}[/B]
BugCheck Info: [URL="http://www.carrona.org/bsodindx.html#0x0000001A"]MEMORY_MANAGEMENT (1a)[/URL]
Arguments:
Arg1: 0000000000001236, The subtype of the bugcheck.
Arg2: fffffa80068ce3d0
Arg3: fffffa80068ce408
Arg4: 00000000000dbbab
BUGCHECK_STR: 0x1a_1236
PROCESS_NAME: csrss.exe
FAILURE_BUCKET_ID: [B]X64_0x1a_1236_dxgkrnl+87970[/B]
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Mon Apr 22 14:32:53.240 2013 (UTC - 4:00)**************************
Loading Dump File [C:\Users\Owner\SysnativeBSODApps\042213-25178-01.dmp]
Windows 7 Kernel Version 7600 MP (4 procs) Free x64
[B][COLOR=RED]Missing Windows 7 Service Pack 1[/COLOR][/B]
Built by: [B]7600[/B].16385.amd64fre.win7_rtm.090713-1255
System Uptime:[B]0 days 1:12:17.333[/B]
*** WARNING: Unable to verify timestamp for kl1.sys
*** ERROR: Module load completed but symbols could not be loaded for kl1.sys
Probably caused by :[B]kl1.sys ( kl1+3bc80a )[/B]
BugCheck [B]50, {fffff8800ad70ec6, 0, fffff80003059063, 0}[/B]
BugCheck Info: [URL="http://www.carrona.org/bsodindx.html#0x00000050"]PAGE_FAULT_IN_NONPAGED_AREA (50)[/URL]
Arguments:
Arg1: fffff8800ad70ec6, memory referenced.
Arg2: 0000000000000000, value 0 = read operation, 1 = write operation.
Arg3: fffff80003059063, If non-zero, the instruction address which referenced the bad memory
address.
Arg4: 0000000000000000, (reserved)
BUGCHECK_STR: 0x50
DEFAULT_BUCKET_ID: WIN7_DRIVER_FAULT
PROCESS_NAME: avp.exe
FAILURE_BUCKET_ID: [B]X64_0x50_kl1+3bc80a[/B]
CPUID: "Intel(R) Core(TM) i5-3570K CPU @ 3.40GHz"
MaxSpeed: 3400
CurrentSpeed: [B]3410[/B]
BIOS Version 1805
BIOS Release Date 12/19/2012
Manufacturer System manufacturer
Product Name System Product Name
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Mon Apr 22 12:38:45.570 2013 (UTC - 4:00)**************************
Loading Dump File [C:\Users\Owner\SysnativeBSODApps\042213-22214-01.dmp]
Windows 7 Kernel Version 7600 MP (4 procs) Free x64
[B][COLOR=RED]Missing Windows 7 Service Pack 1[/COLOR][/B]
Built by: [B]7600[/B].16385.amd64fre.win7_rtm.090713-1255
System Uptime:[B]0 days 0:06:04.037[/B]
*** WARNING: Unable to verify timestamp for iaStor.sys
*** ERROR: Module load completed but symbols could not be loaded for iaStor.sys
Probably caused by :[B]iaStor.sys ( iaStor+2cab3 )[/B]
BugCheck [B]1000007E, {ffffffffc0000005, fffff88006a31ab3, fffff880031cb558, fffff880031cadb0}[/B]
BugCheck Info: [URL="http://www.carrona.org/bsodindx.html#0x1000007E"]SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M (1000007e)[/URL]
Arguments:
Arg1: ffffffffc0000005, The exception code that was not handled
Arg2: fffff88006a31ab3, The address that the exception occurred at
Arg3: fffff880031cb558, Exception Record Address
Arg4: fffff880031cadb0, Context Record Address
PROCESS_NAME: System
BUGCHECK_STR: 0x7E
FAILURE_BUCKET_ID: [B]X64_0x7E_iaStor+2cab3[/B]
CPUID: "Intel(R) Core(TM) i5-3570K CPU @ 3.40GHz"
MaxSpeed: 3400
CurrentSpeed: [B]3410[/B]
BIOS Version 1805
BIOS Release Date 12/19/2012
Manufacturer System manufacturer
Product Name System Product Name
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
[/FONT]
[FONT=lucida console]**************************Mon Apr 22 14:52:40.648 2013 (UTC - 4:00)**************************
amdxata.sys Tue May 19 13:56:59 2009 (4A12F2EB) (EDIT: removed Bold Red from this driver)
intelppm.sys Mon Jul 13 19:19:25 2009 (4A5BC0FD)
klmouflt.sys Mon Nov 2 11:26:06 2009 (4AEF081E)
kl2.sys Fri Mar 4 04:17:31 2011 (4D70AE2B)
kl1.sys Fri Mar 4 04:20:03 2011 (4D70AEC3)
klim6.sys Thu Mar 10 09:36:02 2011 (4D78E1D2)
e1c62x64.sys Wed Jul 20 12:37:53 2011 (4E270461)
athrx.sys Fri Oct 21 05:45:10 2011 (4EA13F26)
asmtxhci.sys Wed Nov 2 23:00:22 2011 (4EB203C6)
asmthub3.sys Wed Nov 2 23:00:32 2011 (4EB203D0)
HECIx64.sys Wed Nov 9 19:52:25 2011 (4EBB2049)
iaStor.sys Tue Nov 29 22:39:19 2011 (4ED5A567)
asahci64.sys Thu Jan 5 00:08:19 2012 (4F053043)
iusb3hub.sys Thu Jan 5 06:54:43 2012 (4F058F83)
iusb3xhc.sys Thu Jan 5 06:54:45 2012 (4F058F85)
iusb3hcs.sys Thu Jan 5 06:56:40 2012 (4F058FF8)
RTKVHD64.sys Tue Feb 14 05:55:35 2012 (4F3A3DA7)
nvhda64v.sys Tue Jul 3 11:25:04 2012 (4FF30ED0)
klif.sys Tue Sep 25 10:28:18 2012 (5061BF82)
cthda.sys Tue Oct 2 04:14:14 2012 (506AA256)
cthdb.sys Tue Oct 2 04:14:18 2012 (506AA25A)
nvlddmkm.sys Tue Oct 2 14:21:13 2012 (506B3099)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Mon Apr 22 14:32:53.240 2013 (UTC - 4:00)**************************
klif.sys Wed Apr 20 06:34:31 2011 (4DAEB6B7)
[/FONT]
[font=lucida console]**************************Thu Apr 25 15:35:52.841 2013 (UTC - 4:00)**************************
Loading Dump File [C:\Users\Owner\SysnativeBSODApps\042513-32229-01.dmp]
Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64
Built by: [B]7601[/B].18113.amd64fre.win7sp1_gdr.130318-1533
System Uptime:[B]0 days 0:19:51.871[/B]
Probably caused by :[B]ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+13702 )[/B]
BugCheck [B]1A, {41201, fffff6800039d018, 286000016f35e025, fffffa800bcbca00}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x0000001A]MEMORY_MANAGEMENT (1a)[/url]
Arguments:
Arg1: 0000000000041201, The subtype of the bugcheck.
Arg2: fffff6800039d018
Arg3: 286000016f35e025
Arg4: fffffa800bcbca00
BUGCHECK_STR: 0x1a_41201
PROCESS_NAME: avp.exe
FAILURE_BUCKET_ID: [B]X64_0x1a_41201_nt!_??_::FNODOBFM::_string_+13702[/B]
CPUID: "Intel(R) Core(TM) i5-3570K CPU @ 3.40GHz"
MaxSpeed: 3400
CurrentSpeed: [B]3410[/B]
BIOS Version 1805
BIOS Release Date 12/19/2012
Manufacturer System manufacturer
Product Name System Product Name
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Thu Apr 25 15:15:23.136 2013 (UTC - 4:00)**************************
Loading Dump File [C:\Users\Owner\SysnativeBSODApps\042513-57252-01.dmp]
Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64
Built by: [B]7601[/B].18113.amd64fre.win7sp1_gdr.130318-1533
System Uptime:[B]0 days 2:55:55.151[/B]
*** WARNING: Unable to verify timestamp for win32k.sys
*** ERROR: Module load completed but symbols could not be loaded for win32k.sys
Probably caused by :[B]win32k.sys ( win32k+5d018 )[/B]
BugCheck [B]3B, {c0000005, fffff960000cd018, fffff8800c8e42b0, 0}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x0000003B]SYSTEM_SERVICE_EXCEPTION (3b)[/url]
Arguments:
Arg1: 00000000c0000005, Exception code that caused the bugcheck
Arg2: fffff960000cd018, Address of the instruction which caused the bugcheck
Arg3: fffff8800c8e42b0, Address of the context record for the exception that caused the bugcheck
Arg4: 0000000000000000, zero.
BUGCHECK_STR: 0x3B
DEFAULT_BUCKET_ID: WIN7_DRIVER_FAULT
PROCESS_NAME: Suite2.exe
FAILURE_BUCKET_ID: [B]X64_0x3B_win32k+5d018[/B]
CPUID: "Intel(R) Core(TM) i5-3570K CPU @ 3.40GHz"
MaxSpeed: 3400
CurrentSpeed: [B]3410[/B]
BIOS Version 1805
BIOS Release Date 12/19/2012
Manufacturer System manufacturer
Product Name System Product Name
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Wed Apr 24 16:21:56.863 2013 (UTC - 4:00)**************************
Loading Dump File [C:\Users\Owner\SysnativeBSODApps\042413-24991-01.dmp]
Windows 7 Kernel Version 7600 MP (4 procs) Free x64
[B][COLOR=RED]Missing Windows 7 Service Pack 1[/COLOR][/B]
Built by: [B]7600[/B].16385.amd64fre.win7_rtm.090713-1255
System Uptime:[B]0 days 1:52:37.346[/B]
Probably caused by :[B]ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+16e06 )[/B]
BugCheck [B]4E, {7, 1a7192, 1a7185, 0}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x0000004E]PFN_LIST_CORRUPT (4e)[/url]
Arguments:
Arg1: 0000000000000007, A driver has unlocked a page more times than it locked it
Arg2: 00000000001a7192, page frame number
Arg3: 00000000001a7185, current share count
Arg4: 0000000000000000, 0
BUGCHECK_STR: 0x4E_7
PROCESS_NAME: GhostReconOnli
FAILURE_BUCKET_ID: [B]X64_0x4E_7_nt!_??_::FNODOBFM::_string_+16e06[/B]
CPUID: "Intel(R) Core(TM) i5-3570K CPU @ 3.40GHz"
MaxSpeed: 3400
CurrentSpeed: [B]3410[/B]
BIOS Version 1805
BIOS Release Date 12/19/2012
Manufacturer System manufacturer
Product Name System Product Name
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
[/font]
[font=lucida console]**************************Thu Apr 25 15:35:52.841 2013 (UTC - 4:00)**************************
intelppm.sys Mon Jul 13 19:19:25 2009 (4A5BC0FD)
klmouflt.sys Mon Nov 2 11:26:06 2009 (4AEF081E)
amdxata.sys Fri Mar 19 12:18:18 2010 (4BA3A3CA)
kl2.sys Fri Mar 4 04:17:31 2011 (4D70AE2B)
kl1.sys Fri Mar 4 04:20:03 2011 (4D70AEC3)
klim6.sys Thu Mar 10 09:36:02 2011 (4D78E1D2)
e1c62x64.sys Wed Jul 20 12:37:53 2011 (4E270461)
athrx.sys Fri Oct 21 05:45:10 2011 (4EA13F26)
asmtxhci.sys Wed Nov 2 23:00:22 2011 (4EB203C6)
asmthub3.sys Wed Nov 2 23:00:32 2011 (4EB203D0)
iaStor.sys Tue Nov 29 22:39:19 2011 (4ED5A567)
asahci64.sys Thu Jan 5 00:08:19 2012 (4F053043)
iusb3hub.sys Thu Jan 5 06:54:43 2012 (4F058F83)
iusb3xhc.sys Thu Jan 5 06:54:45 2012 (4F058F85)
iusb3hcs.sys Thu Jan 5 06:56:40 2012 (4F058FF8)
lvbflt64.sys Wed Jan 18 01:39:53 2012 (4F166939)
lvrs64.sys Wed Jan 18 01:40:36 2012 (4F166964)
lvuvc64.sys Wed Jan 18 01:41:08 2012 (4F166984)
HECIx64.sys Mon Jul 2 18:14:58 2012 (4FF21D62)
nvhda64v.sys Tue Jul 3 11:25:04 2012 (4FF30ED0)
klif.sys Tue Sep 25 10:28:18 2012 (5061BF82)
nvlddmkm.sys Fri Jan 18 08:22:15 2013 (50F94C87)
cthda.sys Sun Mar 24 23:03:12 2013 (514FBE70)
cthdb.sys Sun Mar 24 23:03:17 2013 (514FBE75)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Wed Apr 24 16:21:56.863 2013 (UTC - 4:00)**************************
amdxata.sys Tue May 19 13:56:59 2009 (4A12F2EB)
HECIx64.sys Wed Nov 9 19:52:25 2011 (4EBB2049)
nvlddmkm.sys Tue Oct 2 14:21:13 2012 (506B3099)
[/font]