Pops-up, unwanted new windows

Discussion in 'Windows 7 Help and Support' started by Boris Tsygan, Aug 25, 2013.

  1. Boris Tsygan

    Boris Tsygan Active Member

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    I have a recurrent problem with Windows 7 on my Dell computer. For several times now, the homepage and the default search engine changes to MixiDJ; some pops-up appear, such as: Fix PC errors now! or 1 click PC fix; various ads appear all the time; various unwanted windows open why I am trying to open some internet site. Also, it keeps telling me that my media player needs an update and invites me to do so, but, it seems to me, this is a fishy message.

    It seems to me that the problem comes back when I try to see some video, it prompts me to update my video player, and I do that, or even some first step of that.

    I got help for a couple of times in restoring my computer to normal, the problems comes back every now and then. How can I fix the problem myself?
     
  2. bassfisher6522

    bassfisher6522 Essential Member

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    STOP!!!! Don't click on any of those popups, those things are Virus's, and at the very least spyware/malware. You need an Anti Virus scanner installed. I suggest you use MSE (Microsoft Security Essentials) and some malware/spyware scanners.

    Malwarebytes ... http://www.malwarebytes.org/
    Ccleaner ... http://www.piriform.com/ccleaner
    SuperAntiSpyware... http://www.superantispyware.com/

    Run all these as full scans in safemode...how to get into safemode in windows 7?

    http://windows.microsoft.com/en-us/windows/start-computer-safe-mode#start-computer-safe-mode=windows-7
     
  3. Pauli

    Pauli Extraordinary Member
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    There are also various ways to stop pop-ups and ads. Depends on your browser, I use Google Chrome, and have AdBlock, it works like a dream. Your browser certainly has something in that way.

    Right now, I agree with Bassfisher, as it seems a bit late for preventing actions and tools. Do the scans.
     

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