PROBLEM ON RUNNING A SOFTWARE

Discussion in 'Windows 7 Help and Support' started by iamtech, Dec 14, 2013.

  1. iamtech

    iamtech New Member

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    here is a snapshot of the problem i am facing during a software named "CM10" :-

    [​IMG]

    and here is problem description :-


    1. Description:
      Stopped working

      Problem signature:
      Problem Event Name: CLR20r3
      Problem Signature 01: creationmaster10.exe
      Problem Signature 02: 1.0.0.0
      Problem Signature 03: 4b48ff37
      Problem Signature 04: CreationMaster10
      Problem Signature 05: 1.0.0.0
      Problem Signature 06: 4b48ff37
      Problem Signature 07: bb
      Problem Signature 08: be2
      Problem Signature 09: System.IO.FileNotFoundException
      OS Version: 6.1.7600.2.0.0.256.1
      Locale ID: 1033

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    i have installed .net 4.5 and activeX in my system ...
    and this problem is occurring after installation when i click on CM10 icon.

    any solution to this will be helpful ...
    thank u.
     
  2. brkkab

    brkkab Senior Member

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    I just did a search on Bing for CreationMaster. Your version is old and probably incompatible with newer os's. The currenet version is 13, not 10.
     
  3. Josephur

    Josephur Windows Forum Admin
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    Looks like a .NET CLR error, because a file expected to be found cannot. Perhaps using Process Monitor (www.sysinternals.com) you can monitor the creationmaster10.exe process and see what file it's expecting to open when the error arises. Also could be a permissions issue, perhaps try running the program as Administrator.
     
  4. WackWack

    WackWack New Member

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    I agree with Josephur. This program, based on the research I have done requires .NET framework 2.0 or higher. This is why the application is stalling at this point.
     
  5. iamtech

    iamtech New Member

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    thanks for your concern ... perhaps i forgot to mention that i have tried running the program as admin and also by changing the compatibility mode to xp.
     
  6. iamtech

    iamtech New Member

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    As i mentioned before in bottom lines of my 1st post that i have installed .net v4 and also tried with .net v4.5
     
  7. iamtech

    iamtech New Member

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    brkkab, actually the creation master is an editing tool for a main program so its versions are according to the main program we are using as the main program i am using is v10(which is working fine) so the creation master tool i required to edit it(main program) should also be v10.
    the v13 which you told is totally different and it corresponds to v13 of that main program.
     
    #7 iamtech, Dec 17, 2013
    Last edited: Dec 17, 2013

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