The Verizon modem I am using is a Westell 6100F. The router I am using is a Netgear WGR614 v6.
When the computer is hooked directly to the modem, I can access the internet and also access the modem at http://192.168.1.1.
When the computer is hooked to the router and the router is disconnected from the modem I can access the router at routerlogin.net. When I do this, I try to use the setup wizard. It then tells me that it is going to check the kind of internet connection I have. Of course it comes up with nothing since I do not have it connected to the modem. So I connect it to the modem and click retry. After that it comes up with the 'Cannot display page'.
So needless to say ,when the computer is connected to the router, and the router is connected to the modem, I cannot access the internet, nor can I access either the router or modem pages.
I have tried downloading and installing the new firmware for my router that is supposed to make it Win7 compatable. I have reset both the router and the modem and the computer several times. I even call verizon support to help me connect. We tried setting the modem to bridge mode and that still did not help. Every option I have tried has resulted in failure once the two components are hooked together. Can anyone suggest a different idea besides getting a new router?
Thanks,
D
When the computer is hooked directly to the modem, I can access the internet and also access the modem at http://192.168.1.1.
When the computer is hooked to the router and the router is disconnected from the modem I can access the router at routerlogin.net. When I do this, I try to use the setup wizard. It then tells me that it is going to check the kind of internet connection I have. Of course it comes up with nothing since I do not have it connected to the modem. So I connect it to the modem and click retry. After that it comes up with the 'Cannot display page'.
So needless to say ,when the computer is connected to the router, and the router is connected to the modem, I cannot access the internet, nor can I access either the router or modem pages.
I have tried downloading and installing the new firmware for my router that is supposed to make it Win7 compatable. I have reset both the router and the modem and the computer several times. I even call verizon support to help me connect. We tried setting the modem to bridge mode and that still did not help. Every option I have tried has resulted in failure once the two components are hooked together. Can anyone suggest a different idea besides getting a new router?
Thanks,
D