problem to open jpg,pdf,word,video files

Discussion in 'Windows 7 Help and Support' started by koliviki, Nov 12, 2015.

  1. koliviki

    koliviki New Member

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    Hellow guys
    I am new in the forum , please help me out to solve the problem . Few days ago I saw the old jpg pictures and words and pdf and video files not possible to open and this happened this time i never had experience of this problem . I explain the new word or jpg pictures and pdf is working in some how this happended just the
    old ones ,, I have avast antivirus and i did compelete scan the computer , please ask me more information if need it .
    thanks in advance
     

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  2. REEE

    REEE New Member

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    Hmm thats interesting. Have you tried viewing the files in any other reader?
     
  3. koliviki

    koliviki New Member

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    Hi .. Yes I did and nothing happened ,,, is this problem hapened to nobody??
     
  4. koliviki

    koliviki New Member

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    please experts help me out .. any idea what is this ???? is this happened to nobody else ??' please help [​IMG]
     
  5. REEE

    REEE New Member

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    The most probable reason I can think of is that the files might have corrupted. Does this problem occur with all the files on your PC or just some specific files?
     
  6. koliviki

    koliviki New Member

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    for all the files from last week but now when i save the same file in my email to my desktop is looks fine but the old ones

    all looks corrupted , this happened i think when i was downloadin from torrent , this never happened for me , i attach the the same file which is not working and other one which is working ,
     

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  7. koliviki

    koliviki New Member

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    Other thing i notice now is in good one has dimentions and bad one doesn't have it ,, please help to find out , i have hundreds of films and pictures ,,
     

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  8. REEE

    REEE New Member

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    Well you can easily recover the corrupted files. Just run a scan on the drive where all the files were present. And since you mentioned the problem occurred while you downloaded a torrent, most likely your PC is infected.

    Before you try to recover the old files, run an antivirus scan again ( use Bitdefender this time)
    Bitdefender: http://www.bitdefender.com/Downloads/
    After cleaning up the virus if any, use Stellar Data Recovery to recover the files.

    If you get confused at a point, I have your back!
     
  9. koliviki

    koliviki New Member

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    REEE , i am thanksfull of your words ,, it is great feeling when u said i have your back .. these pictures and vidoes are most

    important .. other files i don't care ,, please help me out to take them back .. thoese are all my memory of me and my family ...

    thanks again
     
  10. kemical

    kemical Windows Forum Admin
    Staff Member Premium Supporter Microsoft MVP

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    Hi,
    I'm not sure if this will help at all but try running a system file scan. It can repair corruption but usually this is only with system files. Look for command prompt in the start menu, right click on it and run as administrator. Type:
    sfc /scannow
    Press enter and await results.

    I also found a little app called 'File Repair'. It's free and i even tried the download just to make sure it was safe so give it a try:
    Download File Repair
     
  11. REEE

    REEE New Member

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  12. koliviki

    koliviki New Member

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    Thanks gus and REEE ,, i did try that FILE REPAIR and didn't solve it but i have to try other one that you mentioned Stellar

    but i hope it was possible before you buy software be sure is working . REEE do you know other good forums for JPG and video

    files ?

    thanks again
     
  13. koliviki

    koliviki New Member

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    Hi again ,, I did try both software to repair the picture JPG .. both says invalid file and can not repair it ,, even i paid for

    second one ,, i don't believe it to not fox this .. all these experts .. i am not giving up and go on to find solution ,

    thx
     

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