Windows 8 Ps/2 mouse doesn't move after Windows boots up..

helpifIcan

Fantastic Member

Joined

Jun 20, 2009

Messages

932

• Sep 1, 2014

• #2

Try uninstalling the mouse, reboot and let windows reinstall the driver.

 

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Solution

MikeHawthorne

Essential Member

Microsoft Community Contributor

Joined

May 25, 2009

Messages

6,664

• Sep 1, 2014

• #3

To uninstall the mouse go to Device Manager and uninstall it there.

It will quit working, so you can shut down your computer using the Windows Key plus "i" then use the arrow keys to navigate to the Power button.

 

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