I have an extended family members laptop to fix...lucky me. It's a HP pavilion dv5000 with windows xp pro. It has got some serious bugs. My problem is that I cant download any thing because IE 7 is some what dorked up. They have google set as home page. I can access the net and home page comes up fine. When I type any thing in either search bars, google or IE 7, I get the normal list of suggested options. When I click on what I want I get the other window that pops up with this coupon page with only 4 or 5 items to choose from. Looking at the URLs listed on those items in the list, they look suspicious and act that way when clicked on. AVG picks it up as a virus. So I'm stuck. I asked if they had the recovery disc's and they cant remember. I checked with in system programs and there is no system recovery manager of any kind. Need help.