Repeated STOP:0X00000124 errors

i keep having a BSOD on Nero10. Everything runs fine till I try to burn. here is the error message
Problem Event Name: BlueScreen
OS Version: 6.1.7600.
Locale ID: 1033

Extra information about the problem
BCCode: 124
BCP1: 0000000000000000
BCP2: FFFFFA8008B92028
BCP3: 00000000B20F2000
BCP4: 0000000000000175
OS Version: 6_1_7600
Service Pack: 0_0
Product: 768_1
Bucket ID: X64_0x124_AuthenticAMD_PROCESSOR_CACHE
Server information: 2186df24-c059-409b-8a80-c03e4b784f72

if you can help me out please do.


Extraordinary Member
Hi Jebuswood and Welcome to the Forum.

You'll get a far better response if you start your own thread as although BSOD's can look the same each set up is individual.
Start a new thread in the BSOD forum.

Some Pointers:Take snips of the Memory tab and all the Slot #'s available under the SPD tab.

To Enable Minidumps:

  1. Go to Start, in the Search Box type: sysdm.cpl, press Enter.
  2. Under the Advanced tab, click on the Startup and Recovery Settings... button.
  3. Ensure that Automatically restart is unchecked.
  4. Under the Write Debugging Information header select Small memory dump (256 kB) in the dropdown box (the 256kb varies).
  5. Ensure that the Small Dump Directory is listed as %systemroot%\Minidump.
  6. OK your way out.
  7. Reboot if changes have been made.
The *.dmp files are located at C:\Windows\Minidump. Until a *.dmp file is generated, the Minidump folder may not exist.
GoTo your C:\Windows\Minidump folder. Copy the *.dmp files to a new folder on your desktop. Zip up the *.dmp files from that folder and attach to a post.

Hope that Helps.

BTW a stop error 0x124 is usually hardware, but can get a better overview with your dump files.


Noob Whisperer
As Elmer has said you will receive more attention regarding your issue in the BSOD sub-forum so I have moved your post here. Please read the links that Elmer has provided as well as his info regarding capturing minidumps.

This website is not affiliated, owned, or endorsed by Microsoft Corporation. It is a member of the Microsoft Partner Program.