Hello, im new to this whole forum thing & im no computer whiz so please try to write instructions in layman's terms ---- I play a game called IMVU, today when i tried to open it up in got the error message that the side-by-side config. was incorrect. I have no idea was a sxstrace.exe tool is, but i did check the Event Log. Here is a snapshot of the information i received . . . . http://i1212.photobucket.com/albums/cc448/ElegantBlunt/Capture-1.png. If you need more information please let me know. I appreciate your help!