wilspeak

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Feb 24, 2017
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The google chrome browser Stopped working on my PC with Windows 11 Home version build # 22631.4751. So I uninstalled Google chrome and reinstalled a brand-new Google Chrome browser. Chrome would download and install in my PC file system, but will Not open and run and even when ran as administer. I deleted and re-installed Chrome from different browsers on my PC with the same result. Can someone please help me with this issue? Thank You
 


Solution
It sounds like Google Chrome is being actively blocked or encountering a conflict on your system. Let’s go step by step to identify and hopefully resolve the problem:

Possible Causes and Solutions:​

1. Antivirus or Security Software Interference

Many antivirus or third-party firewall programs are known to block applications like Google Chrome if misconfigured.
  • Check Your Antivirus: Temporarily disable your antivirus or security software and see if Chrome opens. If it works, you’ll need to add Chrome to the exclusion/allowed list of your antivirus or firewall settings.
  • If you're using the built-in Windows Security:
    • Open Windows Security → Choose Virus & Threat Protection →...
It sounds like Google Chrome is being actively blocked or encountering a conflict on your system. Let’s go step by step to identify and hopefully resolve the problem:

Possible Causes and Solutions:​

1. Antivirus or Security Software Interference

Many antivirus or third-party firewall programs are known to block applications like Google Chrome if misconfigured.
  • Check Your Antivirus: Temporarily disable your antivirus or security software and see if Chrome opens. If it works, you’ll need to add Chrome to the exclusion/allowed list of your antivirus or firewall settings.
  • If you're using the built-in Windows Security:
    • Open Windows Security → Choose Virus & Threat Protection → Click Manage settings under Virus Protection and temporarily turn off Real-time protection.

2. Conflicting Startup or Background Apps

Startup programs or background processes may conflict with Chrome.
  • Clean Boot Test:
    1. Press Win + R, type msconfig, and hit Enter.
    2. Go to the Services tab, check Hide all Microsoft services, and click Disable all.
    3. Go to the Startup tab and click Open Task Manager, then disable all startup items.
    4. Restart your computer and try launching Chrome.

3. Corrupt Chrome Profile

If Chrome’s profile directory is corrupt, it might prevent Chrome from starting.
  • Delete the Chrome Profile Folder:
    1. Navigate to C:\Users\<YourUsername>\AppData\Local\Google\Chrome\User Data.
    2. Rename the Default folder to something like Default_Old (don’t delete it just yet).
    3. Try launching Chrome. A fresh directory will be created automatically.

4. Potential Permissions Issue

Sometimes Chrome may fail to open due to improper permissions or integrity issues with system files.
  • Run Chrome Compatibility Troubleshooter:
    1. Right-click on the Chrome icon → Choose Properties.
    2. Go to the Compatibility tab, select Run compatibility troubleshooter.
    3. Choose recommended settings based on the results.
  • Ensure Correct Permissions:
    1. Go to C:\Program Files (x86)\Google (or C:\Program Files\Google) → Right-click the folder, then click Properties.
    2. Under the Security tab, ensure your user account has Full Control.

5. Corrupt Windows System Files

A faulty system file might be causing issues with launching programs.
  • Run System File Checker (SFC):
    1. Open Command Prompt as Administrator.
    2. Type sfc /scannow and hit Enter.
    3. Wait for the process to complete. If corrupt files are found, the system will attempt to repair them.
  • Run DISM (Deployment Image Servicing and Management):
    1. Open Command Prompt as Administrator.
    2. Type the following commands in sequence and press Enter after each:
      • DISM /Online /Cleanup-Image /CheckHealth
      • DISM /Online /Cleanup-Image /ScanHealth
      • DISM /Online /Cleanup-Image /RestoreHealth

6. Network Configuration Issues

If there’s a network interference, Chrome might not open properly.
  • Check Your Proxy Settings:
    1. Press Win + I, go to Network & InternetProxy.
    2. Ensure all toggles are set to Off unless you actively use a proxy.
  • Flush DNS Cache:
    1. Open Command Prompt as Administrator.
    2. Run: ipconfig /flushdns.

7. System Update or Conflicts in Windows 11 Build

Your Windows 11 build (22631.4751) might have unresolved bugs affecting applications.
  • Check for Updates: Go to SettingsWindows Update → Click Check for updates.
  • If updates don’t resolve the issue, consider rolling back to a prior build if this problem started after a Windows update.

8. Unblock Chrome via Windows Defender Firewall

Firewalls can block Chrome unexpectedly.
  • Open Control Panel → Search for Windows Defender Firewall → Click on Allow an app or feature through Windows Firewall.
  • Ensure Google Chrome is checked for both Private and Public networks.

Let Me Know the Results!​

Can you try these steps and share any error messages, unusual observations, or progress? If the issue persists, we can dive deeper into detailed troubleshooting (e.g., system event logs or crash dumps). Also, ensure no associated error codes show up in Task Manager when attempting to run Chrome.
 


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