Windows 7 Sound Issues on Windows 7: Speakers Recognized but No Audio Output on MSI K8NGM2 Motherboard

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daffodil6

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Jun 11, 2010
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I have win 7 64 bit and the sound stopped working. The device manager says the driver is up to date. It is a high definition audio driver and I have MSI K8NGM2 motherboard. There are no warnings on device drivers. When I click on sound in control panel, it shows 2 playback devices. One is speakers and it says high definition audio device not plugged in. This is not true. The speakers are plugged in. It also shows Digital Audio (S/PDIF) and says it is working properly. Bars show but I have no sound at all.
I have tried disabling and then enabling the device and I've rebooted. Nothing works.
Any help will be greatly appreciated.
 
Solution
daffodil6 said:
great descriptions - thanks. there's no dropdown for speakers when I click on device and everything on the other tabs says the device is working. I don't have anything for realtek in control panel, tray, or programs.
Click to expand...



Mixer, top left - there are 2 words 'Device', so click on the topmost one.

Realtek - I understand your sb is 8 channel HD audio codec RealTek ALC880. Do you have the driver installed?
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Welcome to the windows7forums.

System sound > Mixer > Click 'Device' (left top) > From the drop-down, select 'Speakers'

Also, in Realtek HD Manager > 'Speakers' tab > Click on 'Set this default audio device'
 
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Re: no sound

Where is system sound and Realtek HD manager? I can get to sound through control panel but there's no tab for mixer and no drop down. Don't know where Realtek HD Manager is.
 
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1. System sound mixer

click on the sound icon in in the icon tray area:

Link Removed due to 404 Error

(picture source : Link Removed due to 404 Error)

mixer --> click on 'Device' --> drop-down -> speakers




2. Realtek hd audio manager

Control Panel or Realtek tray icon:

Link Removed due to 404 Error

(picture source: sevenforums)

Speakers tab --> Set default device


 
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great descriptions - thanks. there's no dropdown for speakers when I click on device and everything on the other tabs says the device is working. I don't have anything for realtek in control panel, tray, or programs.
 
Upvote 0 Downvote
daffodil6 said:
great descriptions - thanks. there's no dropdown for speakers when I click on device and everything on the other tabs says the device is working. I don't have anything for realtek in control panel, tray, or programs.
Click to expand...



Mixer, top left - there are 2 words 'Device', so click on the topmost one.

Realtek - I understand your sb is 8 channel HD audio codec RealTek ALC880. Do you have the driver installed?
 
Upvote 0 Downvote
Solution
I ran belarc and the only sound listed is under mulimedia devices and it says high definition audio driver. There's no mention of Realtec. Driver is up to date
 
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