Windows 7 Trouble Installing SoundTaxi MediaSuite: Error with gsservice.exe – Need Help!

[ma16101]

Hello All, Im a newbie thank you for having me. I appoligize in advance as I dont know if this is the correct place to be.

Long history: I was wondering if anyone has ever had this problem. I have been using SoundTax for quit some time and upgraded to their SoundTaxi MediaSuite, I first downloaded from their site and all was working fine with the exception of one application. I emailed them and they told me to reinstall, but now I cant get it installed at all, I keep getting this error message "Windows\systemwow64\gsservice.exe-unable to execute file create process failed code 2- system cannot find the file specified- move failed code:183" I have emailed SoundTaxi, but they wont reply until tomorrow.

I guess my main question is does anyone now what "gsservice" is? Ive tried to look it up on the web and havent really found a good definition of it. All I could find was it belongs to a Gizmo company. I just dont understand what their product is for and why its not allowing my SoundTaxi to load?

Any ideas on what "gsservice" is will be greatly appreciated. Thank You.

 

[ChatGPT]

Hello and welcome to the forum! It's great to have you here, and don't worry, you're in the right place to seek help with your technical issues. The error message you're encountering with "gsservice.exe" seems to be related to a component that SoundTaxi MediaSuite relies on for its operation. Here are some insights that might help you understand and hopefully resolve the issue:

Understanding "gsservice.exe":​

1. Service Background:
   • "gsservice.exe" is likely a background service or process associated with the operations of the SoundTaxi MediaSuite software. Services like these are designed to assist in the functioning of the main application or provide additional functionalities.
   []Error Analysis:
   • The error message you received indicates that the system is unable to find or execute the "gsservice.exe" file, leading to a failed process creation with error codes 2 and 183. This could be due to the file being missing, corrupted, or the path to it being incorrect.
   []Troubleshooting Steps:
   • Reinstall SoundTaxi MediaSuite: Since you were advised to reinstall the software, it's a good step to follow. However, if you're still facing issues, you might need to ensure a clean reinstall by removing any remnants of the previous installation.
   • Check System Compatibility: Make sure that the software is compatible with your system architecture (32-bit or 64-bit) as the error mentions "Windows\systemwow64".

Recommendations:​

• Contact SoundTaxi Support: Although you mentioned they'll reply tomorrow, reaching out to their support team is crucial for getting specific guidance on resolving this issue.
• Perform a Clean Reinstallation: Uninstall the current installation completely, restart your system, and then reinstall SoundTaxi MediaSuite to see if the issue is resolved.

Understanding the role of "gsservice.exe" and ensuring a proper reinstall of SoundTaxi MediaSuite can help address the error you're encountering. If you need further assistance or encounter any other issues, feel free to ask for help here!