Stuck on blue windows logo after instaling W10

Discussion in 'Windows 10 Upgrade and Installation' started by WoogieBoogie, Jan 20, 2016.

  1. WoogieBoogie

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    Hello,
    I've read a lot about this error and still cannot solve my problem.

    I have a Samsung RV511 (laptop)
    CPU: P6200 @ 2.13GHz
    RAM: 4GB
    Arquitechture: 64 bits
    GPU: GeForce 315M (driver 341.92 - latest)
    Windows: Windows 7 Home Premium

    When trying to instal W10 directly from windows update it goes all the way until it stops at a black screen with the blue windows logo on it. Stopped, frozen. Even the HDD led is not blinking.
    Then I pressed the power button to shutdown and when I pressed it again to turn it back on it loaded W7 with this error message on windows update:
    C1900101-20017
    and called it an unidentified error.

    Some help please.
     
  2. kemical

    kemical Windows Forum Admin
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  3. WoogieBoogie

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    By anti-virus application do reffer to windows security essencial as well?

    Thanks

    Enviado do meu Aquaris M5 através de Tapatalk
     
  4. kemical

    kemical Windows Forum Admin
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    Yes, just disable the anti-virus although do check the link I posted too.
     
  5. WoogieBoogie

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    Ok thanks, I'll try again following those steps.

    Enviado do meu Aquaris M5 através de Tapatalk
     
  6. WoogieBoogie

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    I've tried via windows update (through ethernet), deleted Microsoft security essencials and turned off the firewall. After the download i've pluged out the ethernet cable (no WiFi).

    Still the problem persists.

    I'm dowloading the ISO to try that path.

    Enviado do meu Aquaris M5 através de Tapatalk
     
  7. kemical

    kemical Windows Forum Admin
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