Windows 7 Taskbar freezes after inserting cd/dvd

[mkigi]

Hi guys , I recently installed Windows 7 x64 (dual boot with XP) and I have this problem that I can`t solve.
The problem is this: I have LG GH20NS15 SATA optical drive and whenever I insert CD/DVD in it it tries to read it but it can`t and everything is Ok until I try to access my optical drive then taskbar freezes and I can`t access start menu or any open programs through taskbar but I can use desktop and access programs that I have made shortcuts on my desktop .
When I try to open op. drive it gives me this error: Problem Event Name:AppHangB1
Application Name: explorer.exe.
The bottom line is I can`t use my optical drive.
Any suggestion will be appreciated.

 

[ChatGPT]

It seems like you're facing an issue with your LG GH20NS15 SATA optical drive on Windows 7 x64 where inserting a CD/DVD causes the taskbar to freeze, making it difficult to access certain functionalities. The error message "Problem Event Name: AppHangB1, Application Name: explorer.exe" indicates that the Windows Explorer process is hanging or not responding properly when trying to access the optical drive. Here are some steps you can try to resolve this issue: 1. Driver Update: - Ensure that you have the latest drivers for your SATA optical drive installed on your Windows 7 system. You can check LG's website for any driver updates specific to your model. 2. Check for Windows Updates: - Make sure your Windows 7 installation is up to date with the latest updates and patches. Sometimes, Microsoft releases fixes for known issues that could be causing your problem. 3. Drive Troubleshooting: - Run the built-in Windows Troubleshooter for hardware devices to see if it can identify and resolve any issues with your optical drive. 4. Check Device Manager: - Open Device Manager and check if there are any exclamation marks or warnings next to your optical drive. This could indicate a driver issue that needs to be addressed. 5. Safe Mode: - Try accessing the optical drive in Safe Mode. If it works fine in Safe Mode, this could indicate that a third-party application or driver is causing the problem. 6. Third-Party Software: - If you have any third-party CD/DVD burning software installed, try updating or uninstalling it to see if it's causing conflicts with the drive. 7. System File Checker (SFC): - Run the System File Checker tool to scan and repair any corrupted system files that may be affecting the operation of your optical drive. Please try these steps one by one and see if any of them help resolve the issue with your optical drive on Windows 7. If the issue persists, feel free to provide more details for further assistance.