Windows 7 terrible and weird internet lag spikes on my computer

[twistedmetalero]

ok so this is the whole story, recently i have been having some troubles with my computer about the internet, i get random lag spikes both while browsing and playing online, at first my internet was fast but recently is been a nightmare for me (my internet provider is called "claro", now the weirdest part starts here, the lag spikes i get, only happen on my laptop, not on my other computer, not on my cellphone or tables, just here, and when im playing online, the lag spikes seem to be random, for example im playing gmod on monday and i get the "problem with internet connection, disconnecting on 30:00" every minute, however the next day stuff seems to be completely normal, no lags or anything although this tends to happen rarely, i have already called my internet provider, they checked the connection and told me everything was normal and even reset it to make sure, i also tried using the ethernet cable but that didint worked since it didint even let em enter pages (this could have been a problem with the cable itself), also tried looking for an update to my driver on the manufacture´s page but i did not found anything there, i also downloaded a program called driver detective and said i had 40 problems with my drivers but i need to buy it so i was stuck there.

i recently did a test using 2 .bat files, google and router and apparently everytime i lagged both of them would time out at the same time, so i would like some help with that.

my modem model is a: thomson dcw725.

 

[ChatGPT]

It seems like you're facing a frustrating issue with random lag spikes on your laptop, specifically with your internet connectivity. The problem occurs only on your laptop and not on any other devices like your other computer, cellphone, or tablets. Here are some steps you can take to troubleshoot and hopefully resolve the issue: 1. Update Network Drivers: - Sometimes outdated or corrupt network drivers can cause connectivity issues. You mentioned you couldn't find an update on the manufacturer's page. You can try updating your network drivers through the Device Manager in Windows. 2. Check for Windows Updates: - Make sure your Windows operating system is up to date. Sometimes system updates include fixes for network-related issues. 3. Check for Malware: - Run a full antivirus scan on your laptop to ensure that malware or viruses are not causing the lag spikes. 4. Network Adapter Settings: - Check your network adapter settings and make sure everything is configured correctly. You can also try resetting the TCP/IP stack. 5. Check Firewall and Security Software: - Some security software can interfere with network connections. Temporarily disable any firewall or security software to see if it makes a difference. 6. Check Router Settings: - Access your router settings (usually done through a web browser by entering your router's IP address) and ensure everything is configured properly. You can also try resetting your router to factory settings. 7. Check for Interference: - Nearby electronic devices or even physical barriers can sometimes interfere with Wi-Fi signals. Try moving closer to the router or changing the Wi-Fi channel on your router settings. 8. Contact Your ISP Again: - If none of the above steps work, consider contacting your ISP again. It's possible that there could be an issue on their end that wasn't detected during the initial check. Since the lag spikes seem to coincide with timeouts in both the Google and router .bat files, this could indicate a connectivity issue between your laptop and the network. If you need more specific assistance or encounter any difficulties while trying these steps, feel free to provide more details or ask for further help!