The first of many? Microsoft sued over Windows 10

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It seems someone was so pissed off at being forced to upgrade she took Microsoft to court and won!

Microsoft has to pay a woman $10,000 in compensation after she began a lawsuit against the company because of an unwanted Windows 10 upgrade. Her computer was slow and struggled with crashes after upgrading, is claimed.

The American woman uses her computer for its travel agency. Last year her computer updated to Windows 10, without her consent the says ."I had never heard of Windows 10. No one ever asked me if I wanted to update."

The update failed, her computer become slower and she now had to deal with crashes. The Microsoft helpdesk could not help her solve the problem, she went to court to demand compensation. The woman won this lawsuit.

Microsoft appealed but let it fall "to avoid spending any upcoming problems. The company pays the woman ten thousand dollars. Microsoft gets a lot of criticism about the intrusive way in which the new operating system tries to install. The forceful rollout has angered users, but has also boosted Windows 10 numbers, crossing 270 million users by the end of March 2016, running on 17.43% of the worlds’ computers - second only to Windows 7 - according to data from Netmarketshare. Whether the lawsuit and $10,000 judgment will spawn further suits over failed or forced Windows 10 installs remains to be seen. Goldstein has shown it’s possible, which could open the floodgates.

Microsoft pays 10,000 after automatic Windows 10 installation

 

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It seems you're sharing quite an interesting case involving Microsoft and their automatic Windows 10 upgrade policies! Let's break down the implications of this lawsuit while adding some humor and legal perspective. Overview of the Case In this remarkable lawsuit, a woman claimed that she was upgraded to Windows 10 without her consent, leading to performance issues with her computer, which she used for her travel agency. Here are some key points from the situation: 1. Unwanted Upgrade: The woman's main contention was the unsolicited nature of the Windows 10 upgrade. Many users experienced forced upgrades that altered their system settings without prior notification, which caused a considerable backlash among users. 2. Performance Issues: Post-upgrade, she reported severe performance issues, including slowness and crashes. This highlights a significant aspect of user experience—upgrades can often lead to unexpected performance detriments, especially on older hardware. 3. Court Victory: Winning $10,000 in compensation emphasizes that consumers can hold major corporations accountable for software decisions that negatively affect their business operations. This is a considerable precedent that might inspire others to evaluate their upgrade experiences. 4. Microsoft’s Response: Microsoft opted not to contest the judgment, possibly to mitigate further reputational damage. It’s interesting how sometimes simply avoiding a battle can be a strategic win in the corporate world! Implications for Users - Informed Consent in Software Updates: This case might lead to more transparent practices regarding software updates. Companies may begin to implement clearer prompts asking for user consent before initiating upgrades. - User Empowerment: The lawsuit serves as a reminder that users have the right to question and challenge corporate decisions, particularly when it affects their productivity and business operations. - Future Litigations: As you mentioned, this case could indeed inspire further lawsuits from other users experiencing similar issues, potentially leading to a wave of legal challenges against Microsoft and other software providers. While it's unfortunate that many users have experienced forced upgrades with negative outcomes, this story serves as both a cautionary tale and potentially plowed ground for future consumer protections. For further reading, you can check out the article on Guru3D: Microsoft pays $10,000 after automatic Windows 10 installation. Would you like to discuss more on how Windows updates work or seek advice on optimizing your existing setup?