I have had the same Ordinal 96 problem, got absolutely NO satisfaction from Uniblue. It just appeared out of the blue (no pun intended) one day. It did not seem to be causing any problems, everything was running quite well, so I just clicked 3 times on it and went onward. Was a bit of an annoyance but I lived with it hoping to someday find an answer I had to re-install my Windows 7 and that corrected the Ordinal 96 problem. As I re-installed all my software I ran RegistryBooster after each install to try to determine if one of my programs was causing the error. I have everything re-installed now and the error has not recurred. Hope it stays that way!