Windows 7 Troubleshooting BSoD 0x9f on New Alienware M17XR3: Gaming Issues and System Specs

[cvcampbell]

Hello,

I got a brand new computer and I already seem to be having some trouble, so I stumbled into this website hoping someone could help and maybe take a look! Anyway, here are some details.

Details
-OS: Windows 7 (Build 7601: Service Pack 1)
-System type: x86 (64-bit)
-Current OS same as original
-OS is an OEM
-2 month old computer
-OS has not been reinstalled
-Manufacturer: Alienware
-Model: M17XR3
-Processor: Intel Core i7-2720QM CPU @ 2.20GHz
-Video Card: NVIDIA GeForce GTX 460M
· (?) MotherBoard: 5VYM9 Motherboard
· (?) Power supply: Delta AC/DC Adapter, Model GA240PE1-00, Input 100-240V, Output 19.5V

Link Removed due to 404 Error(here are more computer specifics, most of which I think are correct of mine, though if there are any discrepancies between this link list and the ones I hand wrote, go with the ones I hand wrote, as I had a few things upgraded when I ordered it)

Attached is a list of goodies I compiled, please let me know if you guys need more info. I ran the cpu-z program and got screen shots of the spd and memory tabs, got the three most recent dumps, and RaMMon report as a text document too. The BSoD usually occurs while I'm gaming and if it helps, my gameplay has become stuttery around the same time that I started getting BSoD's.

Thanks in advance,
CVC

 

[Captain Jack]

Hello and Welcome!

Seems like the crash is caused by ACPI.sys which may not be the problem. I would recommend to run a Hardware Diagnostic (RAM and hard drive) Hardware Diagnostic | Captain Debugger Run the SF Diagnostic Tool and post us the whole report.

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*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
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DRIVER_POWER_STATE_FAILURE (9f)
A driver is causing an inconsistent power state.
Arguments:
Arg1: 0000000000000003, A device object has been blocking an Irp for too long a time
Arg2: fffffa8008153a10, Physical Device Object of the stack
Arg3: fffff800051ad748, Functional Device Object of the stack
Arg4: fffffa800eafc330, The blocked IRP

Debugging Details:
------------------


DRVPOWERSTATE_SUBCODE:  3

IRP_ADDRESS:  fffffa800eafc330

DEVICE_OBJECT: fffffa8008149e40

DRIVER_OBJECT: fffffa8006fc3e70

IMAGE_NAME:  ACPI.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  4ce79294

MODULE_NAME: ACPI

FAULTING_MODULE: fffff88000f8b000 ACPI

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

BUGCHECK_STR:  0x9F

PROCESS_NAME:  MassEffect2.ex

CURRENT_IRQL:  2

LAST_CONTROL_TRANSFER:  from fffff80002d36cd2 to fffff80002cc8c40

STACK_TEXT:  
fffff800`051ad6f8 fffff800`02d36cd2 : 00000000`0000009f 00000000`00000003 fffffa80`08153a10 fffff800`051ad748 : nt!KeBugCheckEx
fffff800`051ad700 fffff800`02cd45fc : fffff800`051ad830 fffff800`051ad830 00000000`0000fffc 00000000`00000002 : nt! ?? ::FNODOBFM::`string'+0x34a90
fffff800`051ad7a0 fffff800`02cd4496 : fffff880`00fbe2b0 00000000`0006808f 00000000`00000000 fffffa80`0e57b010 : nt!KiProcessTimerDpcTable+0x6c
fffff800`051ad810 fffff800`02cd437e : 0000000f`7a4bab73 fffff800`051ade88 00000000`0006808f fffff800`02e42468 : nt!KiProcessExpiredTimerList+0xc6
fffff800`051ade60 fffff800`02cd4167 : fffffa80`07e24cc2 fffffa80`0006808f fffffa80`07e1e000 00000000`0000008f : nt!KiTimerExpiration+0x1be
fffff800`051adf00 fffff800`02ccb765 : 00000000`00000000 fffffa80`0e668660 00000000`00000000 fffff880`09220480 : nt!KiRetireDpcList+0x277
fffff800`051adfb0 fffff800`02ccb57c : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KyRetireDpcList+0x5
fffff880`0e180e20 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiDispatchInterruptContinue


STACK_COMMAND:  kb

FOLLOWUP_NAME:  MachineOwner

FAILURE_BUCKET_ID:  X64_0x9F_IMAGE_ACPI.sys

BUCKET_ID:  X64_0x9F_IMAGE_ACPI.sys

Followup: MachineOwner