Windows 8 Troubleshooting BSOD Error: Interrupt_Exception_Not_Handled on Windows 8.1 64 Bit

Trouble

Noob Whisperer

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Nov 30, 2009

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13,722

• May 23, 2014

• #2

Hello and welcome to the forums.

First make sure your machine is configured properly to facilitate the collection of .dmp files.

Go to Start and type in sysdm.cpl and press Enter
Click on the Advanced tab
Click on the Startup and Recovery Settings button
Ensure that Automatically restart is unchecked
Under the Write Debugging Information header select Small memory dump (256 kB) in the dropdown box
Ensure that the Small Dump Directory is listed as %systemroot%\Minidump << where your .dmp files can be
found later.
Click OK twice to exit the dialogs, then reboot for the changes to take effect.

Click to expand...

Then……Please read the first post in this sticky thread here Link Removed
Do your best to accumulate the data required.
Run the SF Diagnostic tool (download and right click the executable and choose run as administrator)
Download and run CPUz. Use the Windows snipping tool to gather images from all tabs including all slots populated with memory under the SPD tab.Likewise RAMMon. Export the html report, put everything into a desktop folder that you've created for this purpose, zip it up and attach it to your next post (right click it and choose send to, compressed (zipped) folder.

 

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Solution

Desire

New Member

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May 23, 2014

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• May 23, 2014

• Thread Author
• #3

Done

PS:I have this pc since the end of January (assembled)

 

Attachments

• BSOD1.zip

  1.6 MB · Views: 615

Last edited: May 23, 2014

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Trouble

Noob Whisperer

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Nov 30, 2009

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13,722

• May 23, 2014

• #4

There were no dump files included in your attachment.
Please make sure that you have read and understood the explanation regarding the configuration above.
And when your machine Blue Screens again, please zip and upload the file(s) here.

 

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Desire

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• May 23, 2014

• Thread Author
• #5

So you haven't find errors,right?

 

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Trouble

Noob Whisperer

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Nov 30, 2009

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13,722

• May 23, 2014

• #6

Nope. Nothing to find unless I've suddenly gone blind.
When a Blue Screen occurs, if the machine is configured properly, then it will generate a file with a .dmp extension. I was unable to locate any such file in your attachment.

 

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Desire

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May 23, 2014

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• May 23, 2014

• Thread Author
• #7

Mh...this is the problem:I don't know when the BSOD occurs...because I don't know the reason...I will try to stress it playing and watching what will happen.Anyway thanks

 

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Trouble

Noob Whisperer

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Nov 30, 2009

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13,722

• May 23, 2014

• #8

If you read what I posted above including the part about

Ensure that Automatically restart is unchecked

Click to expand...

Then a Blue Screen should be pretty obvious to you.

And according to your image attachment in your OP, should be in C:\Windows\MiniDump folder

 

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Desire

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May 23, 2014

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• Jun 6, 2014

• Thread Author
• #9

Hi, it occurs again...have I to do again all the process done last time? =)
PS: Date in the screen is wrong but time is right .(This morning)

 

Attachments

• again.webp

  32.8 KB · Views: 447

Last edited: Jun 6, 2014

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kemical

Essential Member

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Aug 28, 2007

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36,176

• Jun 7, 2014

• #10

Hi Desire,
by the looks of it you had a blue screen. Try following Troubles advice given in post #2.

 

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