Windows 8 Troubleshooting DRIVER_POWER_STATE_FAILURE BSOD on Windows 8 Gateway DX4870

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rocker444

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Joined
Mar 7, 2013
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I have a Gateway DX4870 UB305 running Windows 8. On shut downor restart it sometimes has the DRIVER_POWER_STATE_FAILURE BSOD.

Windows Debug shows:
DRIVER_POWER_STATE_FAILURE (9f)
A driver has failed to complete a power IRP within a specific time (usually 10 minutes).
Arguments:
Arg1: 0000000000000004, The power transition timed out waiting to synchronize with the Pnp
subsystem.
Arg2: 000000000000012c, Timeout in seconds.
Arg3: fffffa8004e47040, The thread currently holding on to the Pnp lock.
Arg4: fffff880009b8800, nt!TRIAGE_9F_PNP on Win7

Mini dump is located in cloud Link Removed
Thank You
Allen
rocker444@verizon.net
 
Solution
Re: DRIVER_POWER_STATE_FAILURE BSOD

Code: 
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************


Use !analyze -v to get detailed debugging information.


BugCheck 9F, {4, 12c, fffffa80060935c0, fffff800253b6800}


*** WARNING: Unable to verify timestamp for win32k.sys
*** ERROR: Module load completed but symbols could not be loaded for win32k.sys
Probably caused by : memory_corruption...
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DRIVER_POWER_STATE_FAILURE BSOD

I have a Gateway DX4870 UB305 running Windows 8. On shut downor restart it sometimes has the DRIVER_POWER_STATE_FAILURE BSOD.

Windows Debug shows:
DRIVER_POWER_STATE_FAILURE (9f)
A driver has failed to complete a power IRP within a specific time (usually 10 minutes).
Arguments:
Arg1: 0000000000000004, The power transition timed out waiting to synchronize with the Pnp
subsystem.
Arg2: 000000000000012c, Timeout in seconds.
Arg3: fffffa8004e47040, The thread currently holding on to the Pnp lock.
Arg4: fffff880009b8800, nt!TRIAGE_9F_PNP on Win7

Mini dump is located in cloud Link Removed
Thank You
Allen
rocker444@verizon.net
 
Upvote 0 Downvote
DRIVER_POWER_STATE_FAILURE BSOD

I am having the Driver Power State Failure . BSOD and the Driver Power State Failure msg. Hard to restart or shut down. I ran Windows Debugger and the mini dump msg. was.

Symbols can not be loaded because symbol path is not initialized. *
* *
* The Symbol Path can be set by: *
* using the _NT_SYMBOL_PATH environment variable. *
* using the -y <symbol_path> argument when starting the debugger. *
* using .sympath and .sympath+
Unable to load image \SystemRoot\system32\ntoskrnl.exe, Win32 error 0n2
*** WARNING: Unable to verify timestamp for ntoskrnl.exe
*** ERROR: Module load completed but symbols could not be loaded for ntoskrnl.exe

I am attaching dump file and also sending cloud link sending the link to my cloud with the entire mini dump file.

Link Removed

Thank You
Allen Skaggs
rocker444@verizon.net
 
Upvote 0 Downvote
Re: DRIVER_POWER_STATE_FAILURE BSOD

Code: 
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************


Use !analyze -v to get detailed debugging information.


BugCheck 9F, {4, 12c, fffffa80060935c0, fffff800253b6800}


*** WARNING: Unable to verify timestamp for win32k.sys
*** ERROR: Module load completed but symbols could not be loaded for win32k.sys
Probably caused by : memory_corruption


Followup: memory_corruption

Hi,

I checked through your dmp file and noticed your running AVG anti-virus as well as Norton Anti-virus. This could well be the source of your issue. I suggest removing both for the short term as Windows 8 carries it's own anti-virus application just make sure it's turned on after removal.

Norton removal tool:
https://support.norton.com/sp/en/uk/home/current/solutions/kb20080710133834EN_EndUserProfile_en_us

If that fails to help then according to your systems webpage your due a bios update:

Link Removed

Also testing your RAM might prove helpful (it does say memory corruption but this might be down to a driver)
Use this application to check on your RAM:

Memtest86+ - Advanced Memory Diagnostic Tool

Edit: Just to add i merged your threads to save confusion.
 
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