sanjuds:
Hello and welcome to the forums.
Could you provide some information regarding specifics as to what sound card you are using, Manufacturer's name, model name and or number?
Additionally right click on the speaker icon down by your system clock in the notification area and choose "Recording Devices" and then use the snipping tool to capture an image that includes the area that displays your default device.
As many of these devices might require some specific tweaks our members here might have some specific information for you regarding you device if they know what you are using.
Also make sure you have the most recent updated device drivers for your sound card from the device manufactuer's website.
For instance if you are...